Careers
Work at Sitetracker
Deploy the future for yourself and the globe with Sitetracker.
What if you could go to work everyday with a smile? Oh, and be able to leave with a smile. At Sitetracker, we believe that people are our number one asset. They’re the cornerstone for everything, from making our platform the envy of the industry to ensuring that our customers are always on point. Visit us any time and learn why we smile so much.
Great Customers
Our customers use Sitetracker every day to build the infrastructure of tomorrow. Our market leading 94% adoption rate speaks to the change we bring to our customers’ lives.
Amazing Product
Powerful enterprise grade software built for the unique needs of operations teams and project managers across industries like telecom and alternative energy.
Great Opportunity
Ubiquitous connectivity and alternative forms of energy are transforming the ways we live our lives. Sitetracker makes these incredibly complex projects possible.
Amazing Culture
Helping local charities, supporting major causes, joining Spartan races, and taking spin classes — we work hard and have a lot of fun.
What Our Employees Are Saying
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Every time we have a new release, I have the opportunity to work with engineers and see the ideas become a new set of features. It is incredible to be a part of all stages of the product, from conception to development.
Shari Clare Technical Writer -
I am a highly motivated and career-driven person, and I was looking for a workplace where I can continually grow. At Sitetracker, I am learning how to be a better CSM every day through effective requirements gathering sessions and a more strategic approach. I am proud of my new training program for our Salesforce Lightning upgrade and the range of executive dashboards and reports that I have built!
Kathleen Roberts Customer Success Manager -
Our product’s biggest differentiators are its array of features, templates, capacity for customization, and focus on seamless usability. We have slotted enhancements and development hours dedicated to improving usability for our end users. I am proud of my team’s efforts, which are reflected in our high scores and renewal rates.
Zainab Shikari Senior Software Engineer
Open Roles
Awesome locations, great offices, and amazing people. Explore available roles at Sitetracker and join the team. See the job applicant policy here.
The Opportunity
As the Business Systems Administrator, you will manage the implementation, integrations and ongoing support of all Financial Systems, as well as other Business Systems for Sitetracker. This is an amazing opportunity for a business systems professional to join a fast growing SaaS company and have immediate impact. You are able to manage the workflow between Salesforce/CPQ and Netsuite. You will also improve the data syncing between internal systems. In addition, you will manage all financial systems. This role will grow into a Finance Analyst/Business Analyst role, analyzing the data to support business growth.
The Skill Set:
- Ability to Implement and administer NetSuite and Salesforce Systems (at least one full Implementation).
- Ability to support fast-growing finance and other business systems within a SaaS company.
- Adept in project management, implementing & managing financial/business systems.
- Ability to work with cross-functional teams like IT, Finance, People Operations, Customer Success, Training, etc.
- Able to analyze and interpret high volumes of data, using advanced excel formulas (vlookups, xlookups, etc.)
- A desire to grow into a Finance/Data/Business Analyst role
- Ability to work with Finance/Accounting teams and understanding the terms and processes is preferred
- Ability to work with Boomi or Mulesoft is a plus
Within 60 Days, You’ll:
- Have full understanding of Sitetracker’s current financial systems.
- Have engaged and reviewed current processes and best practices.
- Have created & presented a plan to more efficiently utilize current systems.
- Have started on workflow documentation between teams & departments
Within 180 Days, You’ll
- Have completed internal workflow & documentation.
- Manage and update Netsuite playbook.
- Be working with cross functional teams to plan out next stages in optimizing Netsuite and other systems capabilities.
- Manage Salesforce workflows from the finance perspective as well coordinate with our Salesforce Admin
Within 365 Days, You’ll:
- Review and update financial systems in other geographical markets.
- Design dashboard and manage all user reports.
- Have implemented best practices and efficiency protocol for all current financial systems and are now evaluating what other financial tools are needed.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
We are looking for an experienced Customer Success Analyst (CSA) to join our growing Customer Success team. Our CSA will be focused on ensuring the customers in our Small/Medium Businesses (SMBs) have a valuable digital experience with Sitetracker that promotes retention and growth.
As a Customer Success Analyst, you will be challenged with developing a deep understanding of our product to build and facilitate the digital awareness and experience of our customers. You will work with our CSMs and Customer Experience Operations teams to deliver post sales digital experience campaigns and programs to our Customers. You will focus on user adoption, customer advocacy and more to ensure the customers on the Sitetracker platform are retained and growing.
This role is open to candidates in India local to Bangalore area reporting to the Customer Experience Operations manager.
The Skill Set
- Maintains a detailed knowledge of our products and the impact they have for our customers.
- Proactive self-starter that has the ability to work with multiple customers across many industries with demonstrated experience focused on retention.
- Proven ability to identify, create and deliver high-touch campaigns and communication plans that demonstrate our solution’s value to customers.
- Create reports and metric trends from Salesforce for CSMs and CS Leadership to understand and determine customer experience needs and opportunities to mitigate risks and maintain customers
- Utilize various tools in order to automate, manage and track success of various campaigns
Within 60 Days, You’ll:
- Build expertise in the Sitetracker product and become Sitetracker Certified
- Develop detailed understanding of the day in the life of CSM, CSM Playbook and Support teams approach to customers.
- Take on the creative and administrative responsibilities related to the tech stack (Salesloft, Salesforce, Email Studio etc) used in developing and delivering targeted value add campaigns to customer
- Partner closely with Tech Touch CSMs to prioritize campaign projects and content based on customer needs and goals
Within 180 Days, You’ll:
- Establish and execute on defined cadence for regular communications and campaigns with the customer base to deliver value to multiple accounts at once through 1:many programs, such as creating email campaigns, custom trainings/webinars, new collateral, and hosting office hours
- Collaborate closely with CSMs, Customer Experience Ops to determine areas of focus to improve customer health, ensure the business goals are being met and execute on campaign goals for retention and customer experience
- Support/drive new feature roll outs to customer portfolio, including running potential cross-customer demo’s of new features through campaigns whilst analyzing overall adoption and participation
- Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions
Within 365 Days, You’ll:
- Demonstrate up-to-date expertise in Sitetracker best practices and apply this to the development, execution and improvement of action plans for customers campaigns, by providing advice and guidance.
- Present recommendations to the CS Playbook and customer campaigns based on Account Health, Renewals, Support metrics etc that will scale and modify processes to improve results and drive Sitetracker Goals
- Own the analytics to build knowledge across industries and patterns of behaviors that can be used on customer campaigns to generate ROI outcomes with our customers
- Help develop the strategy for advanced data analytics on SMB customer goals, outcomes and retention patterns
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is looking for a Director of Energy Customer Success to own our top tier energy customers. The Director of Energy Customer Success will play a key role in Sitetracker’s global energy expansion efforts. The ideal candidate has worked for a major utility for at least 5 years in a deployment capacity or has managed energy / utility customers in
You will be responsible for renewing and growing our energy customers and will serve as the voice of the customer for Sitetracker Energy by working with customer executives to ensure their Sitetracker plans are met. You will manage customer health, be the point of escalations for the customers, and work plans to get customers referenceable with Sitetracker.
You will first manage customers directly to learn our company, the software, and our customers. After proving your ability to manage customers, you will hire a team to manage customers and will shift into a leadership role.
The Skill Set:
- Experience working on multiple deployment projects in the energy industry.
- The ability to manage an energy customer through direct experience in the industry.
- The ability to explore a customer’s business requirements or processes, and align them with Sitetracker functionality
- Demonstrable experience of engaging with stakeholders at all levels of an enterprise organization, including the ‘C-Suite’
- Have the ability to create and deliver a high-touch communication plan
- Show a technical aptitude and understanding of a deployed solution
- Be a self-starter and show willing to pursue personal development
- Demonstrate passion and enthusiasm for customer success
Within 60 Days, You’ll:
- Work with cross-functional teams to learn the Sitetracker product and its capabilities
- Undertake internal certifications to accelerate your product knowledge and onboarding
- Learn and adopt Sitetracker’s playbooks
- Work closely with customer success, and other teams, to establish yourself internally
- Meet with Sitetracker’s energy customers
- Become the main point of contact for your customers
Within 180 Days, You’ll:
- Establish regular cadence and interaction with your customer base
- Become a trusted advisor and advocate for your customer
- Partner with your customer to develop a blueprint for success
- Understand the customer’s business goals and objectives
- Identify additional revenue-generating opportunities
- Be able to articulate the value of Sitetracker
- Ensure you have referenceable customers to support a wider EMEA sales effort
- Be a strong contributor (internally) and identify opportunities for process improvement
- Continue to develop your own Sitetracker product knowledge
Within 365 Days, You’ll:
- Have an initial team identified with the first hire completed
- Transitioned to managing all global energy customers within the team
- Become an expert in the customer use cases and a public voice of Sitetracker in the energy industry.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
You will join our Enhancement, Development & Support team as a Salesforce Development Manager (SFDC) working on new product functionality and customer requested enhancements to our software. You will have the opportunity to lead a dynamic team in a fast-growing company and gain extensive experience and knowledge working closely with senior technical architects.
You will be working with our cloud-based software, implemented on the Force.com platform, using Apex, Visualforce and/or Lightning. Utilizing your great communication skills and passion for writing intelligent software using best practices, you will architect, customize, and configure new client implementations. You and your team will implement new software features & client enhancements, perform unit and integration testing of code, and work directly with customers to gather requirements and translate into system functionality. Additionally, support existing functionality and address customer support needs. Manage your teams professional growth while providing the best features to our customers.
The Skill Set:
- Provide extensive custom development using Force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security and Permissions)
- Build web services that interact with Force.com
- Work with LWC, Aura, jQuery or any other JavaScript libraries
- Implement best practices and utilize them to train and mentor other developers and team members
- Lead a project team, including training sessions, standups, and provide issue resolution
- Gather and translate the business requirements of customers into technical requirements and relay the requirements to other team members
- Bring expertise in estimating and prioritizing workload adequately for themselves and team members
- Communicate effectively with a demonstrated history of working directly with clients
- Utilize computer science fundamentals and background
- Lead a team of Junior, Mid, Senior level developers
- Ramp up developers and get them up to speed to deliver customer requirements
- Balance workload of a team of developers to achieve customer success
- Balance quality and build speed within the team
Within 60 Days, You’ll:
- Work in customer environments, developing custom solutions to enhance the features of our core product
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with senior developers and mid-level developers to architect custom solutions for our customers
- Know the development best practices and begin to help junior and senior developers with questions about development practices
- Participate in code reviews
- Work with your manager to learn our deployment process, and implement this for new customers and work with your team to resolve any build process errors
- Learn and leverage the LWC and Aura frameworks to develop customer customizations
- Start working with a team of developers and direct reports to fulfill customer requirements
Within 180 Days, You’ll:
- Develop the best customer enhancements
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Run daily standups and provide insights and answer questions about your current development workload
- Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way
- Determine the best path to architect solutions and build out enhancements
- Drive customer adoption through requirements gathering and development best practices
- Act as the team representative for core features that you have developed
- Develop Lightning Web Components and build out full scale applications for customer use
- Ramp up new hires and begin participating in the new hire interview process
- Put development plans in place for all direct reports
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Work with senior product developers to help drive your customer enhancements into the core product
- Contribute customizations and standardizations to the core product
- Develop on the core product for customer suggested features
- Build, architect, and maintain existing and new features for customer functionality
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker product
- Build a team of developers that are able to achieve customer requirements
- Manage development plans and the career growth of your team
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker powers the rapid deployment of tomorrow’s infrastructure. The global leader in deployment operations management software, Sitetracker helps innovative companies like British Telecom, KPN, Segra, and Chargepoint manage millions of sites and assets representing over $150 billion in portfolio holdings. By giving telecommunications, utility, smart cities, and energy teams a cloud-based solution that works easily and effectively, Sitetracker is accelerating the path to digital equity and a more sustainable future.
To continue our growth, we need to expand our sales team. This is your opportunity to be a part of an exceptional growth story.
As a member of our sales organization, you have the freedom to run your own business. You’ll drive full-cycle sales in new and existing accounts within our core verticals. Bring the experience, pave the way – the organization will follow and support you throughout the sales journey. A sales-first culture, effective organizational support, world-class marketing and lead generation, tools and systems, differentiated products – we’ve got it all. What we need is exceptional talent.
The Skill Set
- You are able to define and execute territory account and sales plans
- Have a track record of closing enterprise level SaaS software deals
- You’re someone that meets and exceed quotas through prospecting, qualifying, managing and closing enterprise sales opportunities
- Able to develop and manage pipelines, prospects and move a large number of transactions simultaneously through the sales pipeline
- You are accustomed to highly complex buying-centers, understand the customer organization and and able to building/maintaining relationships required to drive large deals, often exceeding $1M ARR, to close
- Able to lead a cross-functional account team through complex sales cycles and create alignment between the Sitetracker and customer teams
Within 60 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with assigned territory and able to create territory, account and opportunity strategy
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Begin to establish your pipeline
- Take ownership of existing business relationships and accounts
- Have command of the Sitetracker message and are able to articulate our story to customers and prospects
- Conduct successful meetings and advance opportunities and accounts
Within 120 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your territory planned and pipeline defined
- Be engaged with customers and prospects and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker powers the rapid deployment of tomorrow’s infrastructure. The global leader in deployment operations management software, Sitetracker helps innovative companies like British Telecom, KPN, Segra, and Chargepoint manage millions of sites and assets representing over $150 billion in portfolio holdings. By giving telecommunications, utility, smart cities, and energy teams a cloud-based solution that works easily and effectively, Sitetracker is accelerating the path to digital equity and a more sustainable future.
To continue our growth, we need to expand our sales team. This is your opportunity to be a part of an exceptional growth story.
As a member of our sales organization, you have the freedom to run your own business. You’ll drive full-cycle sales in new and existing accounts within our core verticals. Bring the experience, pave the way – the organization will follow and support you throughout the sales journey. A sales-first culture, effective organizational support, world-class marketing and lead generation, tools and systems, differentiated products – we’ve got it all. What we need is exceptional talent.
The Skill Set
- You are able to define and execute territory account and sales plans
- Have a track record of closing enterprise level SaaS software deals
- You’re someone that meets and exceed quotas through prospecting, qualifying, managing and closing enterprise sales opportunities
- Able to develop and manage pipelines, prospects and move a large number of transactions simultaneously through the sales pipeline
- You are accustomed to highly complex buying-centers, understand the customer organization and and able to building/maintaining relationships required to drive large deals, often exceeding $1M ARR, to close
- Able to lead a cross-functional account team through complex sales cycles and create alignment between the Sitetracker and customer teams
Within 60 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with assigned territory and able to create territory, account and opportunity strategy
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Begin to establish your pipeline
- Take ownership of existing business relationships and accounts
- Have command of the Sitetracker message and are able to articulate our story to customers and prospects
- Conduct successful meetings and advance opportunities and accounts
Within 120 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your territory planned and pipeline defined
- Be engaged with customers and prospects and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is at an amazing phase of our product journey. We have established proven product-market fit across multiple industries, such as fueling the global 5G revolution at companies like AT&T and Vodafone, empowering connectivity via WIFI kiosks in NYC and London, and changing the way that alternative energy businesses are deploying their assets in our race to 2050. To help continue our growth and reach new markets, we are seeking a Senior Product Manager to join our fantastic Product team.
Your mission will be to evolve our product by determining the what, why, and when of the business challenges that we solve for companies building and maintaining the world’s future infrastructure. The evolution of our product must ensure we are choosing the right problems with the right ROI. You will partner with Product Design and Engineering teams to validate and solve these problems through an immersive customer discovery process. You’ll use your understanding of the market to drive clear requirements and prioritization as solutions are developed deep into delivery. You’ll see these new capabilities to market, measuring success, and iterating where needed until the problem is truly solved.
With that in mind, we are looking for an experienced Product Manager that has the customer passion that drives you to find elegant solutions to complex challenges that will improve the lives of customers. The right candidate will set a high bar for your own contributions, your teams’ contributions, and your product. Success requires embracing highly collaborative feedback loops, the ability to turn ambiguity into clarity, and utilizing your extraordinary communication skills to drive alignment and influence cross-functionally.
The Skill Set:
- Deeply understand and systematically analyze the market, the competition, our customers, our users, our business, and technology trends
- Identify market opportunities and establish the overall vision, strategy, and goals for your product area
- Leverage both quantitative and qualitative insights, observations, and your product sense to make strategic decisions
- Develop a product roadmap that supports both product-level and company-level OKRs, as well as be accountable for those results
- Evangelize the vision, strategy, and roadmap to build excitement and inspire the company to achieve unified outcomes
- Work as a multi-discipline team comprised of Product Management, Product Design, and Engineering to define problems and develop solutions that deliver strong value to our customers and to Sitetracker
- Create product clarity and drive prioritized focus for not only Product and Engineering but for all departments in the company
- Develop user scenarios, use cases, and requirements that can be translated in robust, scalable, and intuitive technical solutions. Including participating and actively contributing in Scrum activities
- Define, analyze, and share metrics that inform the success and health of the overall product, releases, and features
- Collaborate with Product Marketing, Customer Success, Sales, Implementations, and Marketing to align solutions with business goals and ensure successful go-to-market and ongoing operations
Within 60 Days, You’ll:
- Become familiar with our internal tools and Product Playbook
- Gain a strong technical understanding of the Sitetracker product and capabilities
- Be able to articulate the value Sitetracker provides to our customers, the problems we solve, the people we solve them for, and the market segments we’re in
- Become Sitetracker Certified to gather breadth of knowledge of the entire Sitetracker product, even beyond the area that you own
- Inherit the current roadmap for your product area and begin collaborating with your Scrum team to ensure the continuous delivery of value as you become integrated within the Sitetracker Product Team
- Start building relationships with cross-functional teams such as Sales, Implementations, Customer Success, and Marketing
Within 180 Days, You’ll:
- Establish lines of communication with customers and engage in activities such as roadmap reviews, customer feedback sessions, and user interviews
- Become the go-to person for Engineering, Product Design, and Product Marketing for your product area
- Collaboratively define a roadmap that shows how your product area is likely to evolve over the next year
- Be deeply involved in product discovery, uncovering and validating business problems, and iteratively defining solutions
- Drive the delivery of several current roadmap items
- Begin contributing to the improvement of our Product Management frameworks, methodologies, and processes
- Partner with your Product Marketing counterparts for a product launch that delivers new capabilities to our customers
Within 365 Days, You’ll:
- Be a subject matter expert in the the market, our business, and our product
- Have guided the company through an entire end-to-end product development cycle–identifying and validating a market problem, defining success, incorporating it into the roadmap, iteratively defining the right solution, leading engineering through the development of features, launching new capabilities to market, observing and measuring the results, communicating our progress to the company, and releasing follow-on product improvements needed to confirm we’ve hit our goal
- Have strong working relationships with all the cross-functional teams in the company that allows you to rapidly deliver new ideas and features
- Have visibly and measurably leveled up our Product Management operational excellence
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker’s Demand Marketing Team has an exciting new role for a Marketing Specialist, Events and Programs to join us!
Do you have a passion for planning and executing trade shows, virtual event programs, and field marketing programs? Do you understand how events can make an impact on company goals and are eager to deliver? Do you have tremendous attention to detail and a keen capacity for logistics/planning? If you are a project manager at heart and thrive on researching, creating, designing, and executing events and programs, this is the position for you. You will help develop the strategy and execute in-person and digital event/field marketing plans. And you’ll have the opportunity to work with cross-functional teams for key Industry and 3rd party events.
The right person is a dynamic, hands-on, project management-savvy individual who is comfortable communicating, planning and executing all types of events — including trade shows/conferences, company branded/field marketing events and programs, partner events and virtual webinars.
This role is remote and will be based in the US with travel required for in-person regional events as needed.
The Skill Set:
- Research and build event/field marketing program plans based on corporate and regional goals.
- Own and manage live event and webinar content, calendar and planning
- Work cross-functionally with marketing, sales and product teams to align event program development with corporate and regional objectives/priorities
- Collaborate with marketing team members to ensure events and programs are promoted on social media/digital channels and other communication channels
- Build and execute regional marketing events/tradeshows and other targeted field marketing programs to drive pipeline/accelerate leads and opportunities through the funnel
- Work closely with the stakeholders and vendors to keep informed of event program progress through regularly scheduled meetings and status updates
- Manage the event planning process, including invites, live & virtual event production, audio visual requirements – including speaker prep, rehearsals, tech checks, pre-recordings (if applicable). ON24 Webinar Platform experience and/or a plus.
- Prepare and comply with event budgets, negotiation with vendors, and ensure payments & reconciliations take place in a timely manner.
- Analyze, track and report on event and program ROI
- Provide logistics assistance,including travel to live events.
- Manage and develop process for Sitetracker branded SWAG requests and inventory.
Within 60 Days, You’ll:
- Learn about Sitetracker through marketing/new hire onboarding and training
- Manage and update Sitetracker’s event and webinar calendar
- Research and manage requests for regional events, programs and webinars
Within 180 Days, You’ll:
- Continue to build and update event and webinar program plans and calendar
- Propose and recommend new events and programs for fiscal year execution
- Report on executed events and propose ways for optimization
Within 365 Days, You’ll:
- Leverage lesions learned from executed events to build new event and field marketing plans
- Share and present event plans and analysis
- Develop and execute new event processes as needed to drive optimization
About Sitetracker
Sitetracker was founded seven years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
You’re the person who is responsible for getting our customers to the latest version of our products. From upgrading our core product to our peripheral products, working with the world’s premier cloud platform, Force.com, you’ll be partnered with our Customer Success Managers to schedule, execute, and test the upgrades, as well as our EDS and Product teams if something goes awry.
As part of the Release Management and DevOps team, you’ll be collaborating and getting help in automating some (ideally all) of the more repetitive tasks as we iterate through our release process. You’ll feel pride in getting those innovative companies that are changing our world using the latest and greatest from Sitetracker.
The Skill Set:
- Experience working with web applications, cloud web applications preferred
- Basic relational database principles
- Experience troubleshooting software installations
- Experience installing and configuring software
- Desire to work on a high performing team
Within 60 Days, You’ll:
- Upgrade your first customer sandbox. Sandboxes are testing environments that are exact duplicates of production environments though not the complete dataset, but a subset instead.
- You will complete the upgrade, execute all regression tests, and document their output (pass/fail/bug).
- As a result, you’ll gain a working knowledge of our products and how our customers use them to optimize their business
Within 180 Days, You’ll:
- Have completed several customer upgrades. On top of executing and documenting tests, you’ll also identify, create, and execute tests for customizations.
- You’ll be assigned a list of customers and respective CSMs with which to consistently work
Within 365 Days, You’ll:
- Consistently hit or exceed scheduled upgrades, ahead of the product release cycles.
- Have identified parts of the process to automate.
- Have picked up enough coding skills to help not only identify but also troubleshoot and fix customization bugs
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is looking for an experienced Salesforce Administrator to assist in supporting and enhancing the Sitetracker product for new and existing customers. You will work closely within our Engineering and Development Services team to identify requirements and find creative solutions to tailor our product to customers’ business processes. Overall, the position incorporates product configuration, data analysis, project management, and development as needed. Salesforce Administrators are given a great opportunity for advancement and leadership placement in a rapidly growing environment.
The Skill Set
- Apply previous Salesforce Administration experience on a daily basis
- Build out data models using a relational database model on business requirements
- Utilize Excel skills (preferably V lookups, formulas, pivot tables) to transform data and create reports
- Thrive on going the extra mile to complete project deadlines accurately and on time
- Maintain composure in stressful situations, respond to customer needs quickly and effectively adapt to change
- Communicate complex concepts to clients in an easily digestible format that relates to their business need
- Apply strong listening skills and can dig deeper into a requirement to identify the root problem
- Go above and beyond to make sure that projects are delivered in a timely and accurate manner
- Demonstrate proficiency working in a fast-paced environment, and excels at multitasking across complex projects
- Exhibit excellent oral and written communication skills
- Be able to configure and customize the Salesforce Platform using out of the box Salesforce functionalities to enhance our core feature set to meet a business need of our customer
Within 60 Days, You’ll
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data migrations
- Attend customer meetings and gather business requirements
- Configure Sitetracker modules to meet customer needs
- Work with your manager to learn our development and deployment processes
- Collaborate with product team to submit product enhancements and bugs
- Work with our customer development team to enhance functionality with out of the box functionality as well as working with developers to gather requirements for building new and enhancing existing features
Within 180 Days, You’ll
- Be able to train others on how to use and configure the Sitetracker product
- Elicit technical requirements from customer business requirements
- Assist in system architecture design
- Manage configuration tasks for multiple customers
- Lead customer meetings and manage deadlines
- Be able to understand and utilize Salesforce and Sitetracker features
- Create custom architecture based on customer requirements while leveraging Salesforce best practices
- Lead customer trainings around our core features as well as customer-specific features the EDS team has built
Within 365 Days, You’ll
- Lead small to medium customer enhancements working with the EDS Development team
- Work with new developers and admins that join to assist in training and best practices that you have experienced in your time at Sitetracker
- Have autonomy to make critical decisions on enhancements and support
- Work with other Salesforce Admins to establish best practices as well as leading internal training sessions on new features that have come out on the Salesforce platform
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform. Implemented on the force.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc.
Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. you will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Ability to apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and provide issue resolution
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Ability to work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
You will join our Engineering & Development Services Team as a Salesforce Development Engineer (SFDC) working on new functionality and customer requested enhancements to our software. You will have the opportunity to work as part of a dynamic team in a fast-growing company and gain extensive experience and knowledge working closely with senior technical architects.
You will be working with our cloud-based software, implemented on the force.com platform, using Apex, Visualforce and/or Lightning. Utilizing your great communication skills and passion for writing intelligent software using best practices, you will architect, customize, and configure new client implementations. You will implement new software features & client enhancements, perform unit and integration testing of code, and work directly with customers to gather requirements and translate into system functionality. Additionally, support existing functionality and address customer support needs.
The Skill Set:
- Provide custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of system administration and configuration (Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security and Permissions)
- Build web services that interact with force.com
- Work with LWC, Aura, jQuery or any other JavaScript libraries
- Follow best practices and utilize them to train and mentor other developers and team members
- Contribute to a project team, including training sessions, standups, and provide issue resolution
- Gather and translate the business requirements of customers into technical requirements and relay the requirements to other team members
- Estimate and prioritize workload adequately
- Communicate effectively with a demonstrated history of working directly with clients
- Utilize computer science fundamentals and background
Within 60 Days, You’ll:
- Work in customer environments, developing custom solutions to enhance the features of our core product
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with senior developers to architect custom solutions for our customers
- Know the development best practices
- Participate in peer code reviews
- Work with your manager to learn our deployment process
- Learn and leverage the LWC and Aura frameworks to develop customer customizations
Within 180 Days, You’ll:
- Develop the best customer enhancements
- Participate in daily standups and provide insights and answer questions about your current development workload
- Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way
- Work with senior developers to determine the best path to architect solutions and build out enhancements
- Drive customer adoption through requirements gathering and development best practices
- Act as the team representative for core features that you have developed
- Develop Lightning Web Components and build out full scale applications for customer use
Within 365 Days, You’ll:
- Mentor junior developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Assist in defining standards for new technologies
- Build, architect, and maintain existing and new features for customer functionality
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker product
(Colorado only*) Minimum salary of $108,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Software Development Engineer in Test on the Quality Assurance team, you will have the opportunity to work alongside a team of incredibly motivated, highly talented professionals who share your desire to raise the QA bar and create the best possible product, service, and experience for our customers.
With a passion for high quality, test automation, defect management, and development of best practices, you will join the automation scrum team and work closely with other QA and cross functional team members to support automated testing. You will participate in the Agile/STLC process, scrum ceremonies, ensure accurate effort estimates are submitted, release deadlines are met, and proper QA alignment is achieved.
Working on the automation scrum team, you will help build and improve our automation library across web and mobile by creating, maintaining, and executing automated test scripts utilizing our tech stack consisting of Javascript, Webdriver.io, Jasmine, Chai, Detox, React Native, Espresso, and Earl Grey. You will provide automation guidance, training, support code reviews, and enforce process control points. You will also partner with your EDS and Implementation QA team members to coordinate the expansion and use of our automation library to support specific customer needs and improve product quality.
You will also get an opportunity to support manual testing during releases (as needed) to enable the Product Roadmap and assist the Engineering and QA teams in verifying customer requirements. This will allow you to create, execute, and maintain detailed test cases to support the release and subsequent automation process. You will support the defect management process by logging and retesting bugs for both manual and automated testing.
You will feel empowered to own your role and showcase ideas and creativity within your area of responsibility. You will be exposed to the world’s premier cloud platform Force.com, a global workforce, a global customer base, the Agile/CI development lifecycle, and have an opportunity to make a real difference on how quality is perceived by our customers.
The Skill Set
- Design, create, and maintain web and mobile test automation scripts using the following:
- Web – Webdriver.io, Javascript, Jasmine, Chai, SQL
- Mobile – Detox, React Native, XCode, Android Studios, Espresso, Earl Grey
- General – Jira, TestRail, Bitbucket, Circle CI, Browserstack, App Center
- Build a robust automated Regression library that ensures the quality of the product by testing critical/key components and features across different platforms, browsers, and configurations
- Create/maintain detailed manual test cases that represent automation scripts to verify understanding of the process before automation begins
- Maintain automation library based on new features or enhancements made to the application
- Execute automation library within each sprint and prior to the main release, create/close bugs in Jira, and execute retests (as needed)
- Learn/Understand the architecture, components, and features of the Sitetracker application to successfully automate the processes within it
- Assist with manual testing during the feature and Regression sprints (as needed)
- Ask clarifying questions to ensure proper understanding of requirements and acceptance criteria
- Support Performance testing of components and features that have high utilization or time-sensitive requirements
- Participate in the Agile/STLC process, scrum ceremonies, and clearly communicate/present accurate status updates, issues, and ideas along with accurate effort estimates to the QA or Engineering teams
- Implement and adhere to best practices when creating, reviewing, or executing manual or automated tests
- Partner with multiple teams/individuals to coordinate QA activities that involve test preparation, test execution, defect management, etc.
- Adapt to changing business needs and adhere to release schedule/deadlines
- Support a global workforce/customer base and be available off-hours to enable tickets to be completed by the release/sprint deadline
- Partner with the entire QA team to ensure QA process consistency and standardization across our internal customers
- Test large scale, complex systems
Within 60 Days, You’ll:
- Build strong relationships with QA and other cross functional teams as you help drive quality into the Agile/STLC process
- Learn/Familiarize yourself with our internal processes and procedures
- Be assigned to automation tickets to support Performance or Regression testing, attend status meetings, and provide effort estimates and updates on automation activities
- Participate in manual Regression testing to improve your product knowledge while verifying the release had no adverse impact on production functionality
- Have a general understanding of our tech stack and an awareness of what our current automation library covers
Within 180 Days, You’ll:
- Proactively seek to mitigate quality risk within your domain by identifying gaps / opportunities to improve process quality or automation coverage
- Serve as an automation process expert within the QA organization and provide accurate/sound advice and guidance for QA activities
- Have a deep understanding of 50% of the product components, features, and workflows across the web application
- Be proactive in ensuring the automation library covers production issues that arise
- Deliver meaningful contributions to improving and growing the automation library
- Partner with your EDS and Solution Delivery QA counterparts to coordinate automated testing as needed to meet specific customer needs
- Be proficient in our entire tech stack
Within 365 Days, You’ll:
- Serve as an automation process expert across organizations (Solution Delivery, EDS, Engineering)
- Have a deep understanding of all product components, features, and workflows across the web and mobile platforms
- Be able to automate the most complex components and features in a consistent and thorough manner ensuring blockers are identified before they reach production
- Drive automation team efforts to improve/optimize the automation process and library ensuring best practices are being followed and robust coverage is enabled
- Set the QA bar within your domain
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Software Engineer, you will join our Product Engineering team and work on delivering new product features. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers.
You will be working with our cloud-based software, which is implemented on the Force.com platform. You will leverage modern web technologies and Object Oriented Languages including Apex, ECMA6, Lightning Web Components, and React.
Utilizing your great communication skills and passion for writing intelligent software using best practices, you will design, develop, test and roll out new product features. You will incorporate coding best practices, perform unit and integration testing of code. You will work with Product Managers to gather requirements and translate into product modules. Additionally, you will support existing functionality and address customer needs.
You will become an expert full-stack Salesforce engineer, with a skillset used to build applications on one of the most widely used Platform-as-a-Service offerings available today.
You will build new modules, enhancements, and resolve issues by utilizing your passion for writing clean code. You will demonstrate your communication and collaboration skills by working closely with Product Managers, Designers, and other stakeholders throughout the full SDLC.
The Skill Set:
- Utilize experience with at least 1 OOP Language (C#, C++, Java, Python, Apex, etc.)
- Apply knowledge of modern Javascript frameworks (React, Angular, Vue, etc.)
- Implementation experience in relational database systems
- Write or consume REST and/or SOAP APIs
- Apply continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Ship software leveraged by end-users
- Design and deliver technical solutions based on business requirements
- Establish strong relationships and be able to collaborate with team members (technical/non-technical, local/remote) across Product Management, Design, and QA
- Estimate effort and risk prior to building new functionality accurately
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Translate theoretical design patterns into functional and efficient software solutions
- Adapt a pixel-perfect mockup into a functioning solution
- Ability to work directly with customers to understand use cases and collect feedback
- Write modular, reusable, and scalable code
- Nice to Have: Experience building software on the Salesforce.com platform, building mobile apps with React Native, and front-end tooling such as Webpack, Gulp, or similar
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of an agile team
- Deliver several enhancements and bug fixes
Within 180 Days, You’ll:
- Have built and shipped large modules
- Take part in code reviews, training and assisting other engineers
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on engineering initiatives
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Deliver bug fixes and enhancements across web and mobile
Within 365 Days, You’ll:
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application
- Have established strong bonds with your agile team that ensures efficient completion and building of a product that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Software Quality Engineer on the Quality Assurance team, you will have the opportunity to work alongside a team of incredibly motivated, highly talented professionals who share your desire to raise the QA bar and create the best possible product, service, and experience for our customers.
With a passion for high quality, test management, defect management, and development of best practices, you will join the Production Support scrum team and work closely with other QA and cross-functional team members to support manual testing. You will participate in the Agile/STLC process, scrum ceremonies, ensure accurate effort estimates are submitted, release deadlines are met, and proper QA alignment is achieved.
Working on the Production Support scrum team, you will play an integral role in triaging production issues across web and mobile, partnering with the Engineering team to resolve those issues, and verifying/retesting the solution before it goes to production. You will also partner with the Engineering team to help reduce our QA backlog to improve the customer’s existing experience with our product and make a noticeable, positive impact on the overall quality. You will create, document, execute, and maintain detailed test cases to perform functional unit, integration, and regression testing for each ticket in scope. Any issues noted will be logged as bugs and retested. You will also partner with the impacted/owning scrum team to identify steps to prevent similar issues from occurring in the future.
From an automation perspective, you will partner with our Automation scrum team to ensure production and QA backlog issues are being covered and accounted for properly in our automation library as part of Regression testing.
You will feel empowered to own your role and showcase ideas and creativity within your area of responsibility. You will be exposed to the world’s premier cloud platform Force.com, a global workforce, a global customer base, the Agile/CI development lifecycle, and have an opportunity to make a real difference on how quality is perceived by our customers.
The Skill Set
- Triage production issues, document bugs/issues found, and partner with impacted team members to resolve and retest
- Partner with Product and Engineering team members to identify the scope of testing required (positive/negative) based on requirements
- Create, maintain, and execute test scenarios (unit, integration, regression) using our test management tool to support verification of all tickets across different operating systems, browsers, mobile devices, screen resolutions, test environments, etc.
- Partner with the Automation team to maintain our automation library to address production support issues. Perform knowledge transfer of issue to be automated, assist with data identification/creation, review dry run / actual test results, and help resolve feature related bugs/defects
- Ensure all critical/key components, features, and processes are Regression tested thoroughly and properly each release
- Ask clarifying questions to ensure proper understanding of requirements and acceptance criteria
- Support Performance testing of components and features that have high utilization or time sensitive requirements
- Embrace quality control points and monitor and measure them to improve quality
- Participate in the Agile/STLC process, scrum ceremonies, and clearly communicate/present accurate status updates, issues, and ideas along with accurate effort estimates to the QA or Engineering teams
- Implement and adhere to best practices when creating, reviewing, or executing manual tests
- Partner with multiple teams/individuals to coordinate QA activities that involve test preparation, test execution, defect management, etc.
- Adapt to changing requirements, needs, and release deadlines
- Support a global workforce/customer base and be available off-hours to enable tickets to be completed by the release/sprint deadline
- Partner with the entire QA team to ensure QA process consistency and standardization across our internal customers
- Test large scale, complex systems
Within 60 days, You’ll:
- Build strong relationships with the QA, Product, and Engineering teams as you help drive quality into the Agile development lifecycle process
- Learn/Familiarize yourself with our internal processes and procedures
- Be assigned to support tickets within a release/sprint, support Regression testing, attend status meetings, provide updates on QA activities, and complete a release/sprint life cycle
- Verify requirements and ensure proper test coverage across all requirements
- Gather a broad range of experience understanding the Product and Engineering processes, providing effort estimates to support/complete QA activities, and begin testing/verifying requirements
- Have a general understanding of our tech stack and an awareness of what our current automation library covers
- Obtain Sitetracker certification
Within 180 Days, You’ll:
- Proactively seek to mitigate quality risk within your domain by identifying gaps / opportunities to improve quality within the Agile development lifecycle
- Serve as a QA process expert within the QA organization and provide accurate/sound advice and guidance for QA activities
- Have a deep understanding of 50% of the product components, features, and workflows across the web or mobile application
- Be proactive in triaging and addressing customer issues and improving product quality
- Test complex stories and bugs by identifying proper test scenarios and consistently identify critical bugs before acceptance or production release
- Lead all internal QA activities for each assigned ticket
Within 365 Days, You’ll:
- Serve as a QA process expert across impacted teams
- Have a deep understanding of all product components, features, and workflows across the web and mobile application
- Be able to manually test the most complex stories and bugs in a consistent and thorough manner and identify blockers before they reach acceptance or production
- Identify continuous improvement opportunities to reduce production bugs and capture issues further upstream in the process
- Set the QA bar within your domain
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is looking for a Solution Analyst to assist in implementing the Sitetracker product for new customers. You will work closely with our Solution Architects to identify requirements and find creative solutions to tailor our product to our customers’ business process.
Overall, the position incorporates product configuration, data analysis, project management, and development as needed. Solution Analysts are given a great opportunity for advancement and leadership placement in a rapidly growing environment.
The Skill Set
- Build out data models using relational database knowledge to capture customers’ business requirements
- Experience with Salesforce.com (Salesforce Admin as a base)
- Utilize Excel skills (preferably Vlookups, formulas, pivot tables, etc.) to transform data and create reports.
- Thrive on going the extra mile to complete project deadlines accurately and on time
- Maintain composure in stressful situations, respond to customer needs quickly, and effectively adapt to change
- Communicate complex concepts to clients in an easily digestible format that shows you understand their business needs
- Apply strong listening skills and can dig deeper into requirements to identify the root problem
- Demonstrate proficiency working in a fast paced environment, and excels at multitasking across complex projects
- Exhibit excellent oral and written communication skills
Within 60 Days, You’ll:
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data migrations
- Attend customer meetings and gather business requirements
- Configure Sitetracker modules to meet customer needs
- Work with your manager to learn our implementation process
- Collaborate with product team to submit product enhancements and bugs
Within 180 Days, You’ll:
- Be able to train others on how to use and configure the Sitetracker product
- Elicit technical requirements from customer business requirements
- Assist in system architecture design
- Manage configuration tasks for multiple projects
- Lead customer meetings and manage deadlines
- Be able to understand and utilize Salesforce features
- Create custom architecture based on customer requirements while leveraging Salesforce best practices
- Lead customer engagements and trainings
Within 365 Days, You’ll:
- Lead small to medium sized implementations from end to end (solutions design, requirements gathering to customer training and project go-live)
- Train new specialists on Sitetracker implementation methodologies and technical concepts
- Visit client sites to facilitate implementation process
- Have autonomy to make critical decisions on client implementations
- Present to key stakeholders (C-suite executives)
- Successfully completed a customer implementation with metrics to support
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Solutions Architect on the Implementations team, you will have the opportunity to accompany some of the most forward thinking companies and make a meaningful impact to the industries that they service.
You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer’s business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to the world’s premier cloud platform – Force.com. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set:
- Lead implementations with enterprise-level customers from kickoff to go-live
- Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
- Attack timelines and deliverables to ensure project goals are met
- Identify areas of implementation process improvements based on latest Sitetracker product features
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop a thoughtful, analytical insights
- Thrive in a dynamic and customer-focused environment
- Lead small teams to achieve technical initiatives
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Configure/develop Salesforce in a client facing environment is preferred
- Manipulate and conduct data analysis on large data sets; generally through advanced use of Microsoft Excel
Within 60 days, you will:
- Have developed a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically on how Sitetracker can solve their problem)
- Lead a small business or corporate level implementation supported by an experienced implementation lead
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Clean up a large customer data set with no excel assistance/help from teammates
- Be fully fluent in vlookups, formulas, etc.
- Have intermediate knowledge of workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, you will:
- Provide thoughtful, practical solutions to customer needs
- Occasionally need help designing a solution, but are not afraid to ask for assistance when stuck
- Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team
- Be able to independently lead a corporate level implementation
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, you will:
- Design clean and efficient implementations that require little/no rework and pre go-live demos receive glowing reviews
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer
- Be able to lead an enterprise level implementation without support
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Solutions Architect on the Implementations team, you will have the opportunity to accompany some of the most forward thinking companies and make a meaningful impact to the industries that they service.
You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer’s business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to the world’s premier cloud platform – Force.com. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set:
- Lead implementations with enterprise-level customers from kickoff to go-live
- Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
- Attack timelines and deliverables to ensure project goals are met
- Identify areas of implementation process improvements based on latest Sitetracker product features
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop a thoughtful, analytical insights
- Thrive in a dynamic and customer-focused environment
- Lead small teams to achieve technical initiatives
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Configure/develop Salesforce in a client facing environment is preferred
- Manipulate and conduct data analysis on large data sets; generally through advanced use of Microsoft Excel
Within 60 days, you will:
- Develope a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically on how Sitetracker can solve their problem)
- Lead a small business or corporate level implementation supported by an experienced implementation lead
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Clean up a large customer data set with no excel assistance/help from teammates
- Be fully fluent in vlookups, formulas, etc.
- Have intermediate knowledge of workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, you will:
- Provide thoughtful, practical solutions to customer needs
- Occasionally need help designing a solution, but are not afraid to ask for assistance when stuck
- Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team
- Be able to independently lead a corporate level implementation
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, you will:
- Design clean and efficient implementations that require little/no rework and pre go-live demos receive glowing reviews
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer
- Be able to lead an enterprise level implementation without support
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
(Colorado only*) Minimum salary of $108,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
At Sitetracker, we are in the process of reinventing our product from the ground up. We want to stand up Product Trios and Scrum teams for each product area that function independently and autonomously in their area. Our Product Trio’s are made up of a Product Manager, Product Designer, and Tech Lead. These three individuals own their product swim lane and determine their team’s roadmap.
We’re looking for a Sr. Product Designer who can be the Design leg in the Trio. That means you would be involved in every product decision from day one, sharing all of the responsibilities with your PM and Tech Lead partners. For this role, we need someone who understands what makes for a great UX, can articulate their opinions effectively, and ensure that our end product looks refined. Each designer on our teams owns a deep vertical, stays involved from day one, and has the ability to move our product in the direction they believe is best.
The Skill Set:
- Effectively lead discussions and design activities with team members and partners
- Effectively manage multiple projects and negotiate competing priorities with product and engineering peers
- Lead a workshop with small groups based on predefined structures to create tangible collateral
- Execute a vision that has been laid out and ask additional questions to clarify ambiguity
- Articulate design decisions effectively
- Understand how to use modern design and workflow tools like Figma, Miro, Coda, Maze, and Jira
- Work with various design systems and languages
- Utilize an eye for visuals, not just flows
- Apply basic understanding of User Research methodologies
- Apply experience with information architecture, requirements synthesis, and new product explorations
- Work with a distributed North American team
Within 60 Days, You’ll:
- Understand Sitetracker’s tools, the problems we solve, and the people we solve them for
- Start formulating user and customer personas for your space
- Design and iterate on ideas with product managers and stakeholders
- Lead brainstorming and early feature discovery sessions with your product and engineering peers
- Create final designs that can be put in front of customers for validation
- Stay involved in the development of a feature from conceptualization to code-complete
- Complete your own audit of you product area and identify areas of improvement
- Familiarize yourself with Salesforce Lightning Design System
Within 180 Days, You’ll:
- Conduct usability testing and research sessions with your product peer
- Become a trusted partner for your product peer, and our customers
- Build relationships within our company and with our customers
- Be able to articulate the value Sitetracker provides our customers and across various market segments
- Collaborate on improving our design and product processes
- Ship a new product to all of our customers
- Contribute to our young design system
Within 365 Days, You’ll:
- Become the most vocal advocate for our customers in your product segment
- Document best practices and educate your team, and the company as to what they are
- Drive efficiencies in the team by understanding the business needs and engineering constraints
- Define design standards you’ve implemented in your product area to help scale our designs
- Drive the product roadmap by actively participating in every phase of the product development cycle
- Understand application of new technologies to support business processes and overall user experience
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Staff Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality in our Managed Package. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform using technologies like Apex, Java (via Heroku), LWC, Aura, Visualforce, React, etc.
You will enhance and support critical components of our solution that require a sound understanding of advanced programing concepts combined with deep knowledge of the Salesforce Platform offering.
Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. you will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set:
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Experience with writing asynchronous (Future, Batch, Queueable) and event drive Apex (Platform Events)
- Ability to understand complex Apex codebases and debug them using debug logs and Apex Interactive/Replay Debugger
- Ability to apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Source-Driven Development (Github, Bitbucket, etc.)
- Strong knowledge of Salesforce development best practices such as Bulkification, Trigger Handlers, Selector Classes, etc.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Computer Science or related degree required
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Step through complex areas of our codebase and perform a deep analysis of it’s execution flow, design patterns, and identify areas for improvement
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Made several scalable enhancements and improvements to our most complex codebases
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
(Colorado only*) Minimum salary of $108,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.