Careers
Work at Sitetracker
Deploy the future for yourself and the globe with Sitetracker.
What if you could go to work everyday with a smile? Oh, and be able to leave with a smile. At Sitetracker, we believe that people are our number one asset. They’re the cornerstone for everything, from making our platform the envy of the industry to ensuring that our customers are always on point. Visit us any time and learn why we smile so much.
Great Customers
Our customers use Sitetracker every day to build the infrastructure of tomorrow. Our market leading 94% adoption rate speaks to the change we bring to our customers’ lives.
Amazing Product
Powerful enterprise grade software built for the unique needs of operations teams and project managers across industries like telecom and alternative energy.
Great Opportunity
Ubiquitous connectivity and alternative forms of energy are transforming the ways we live our lives. Sitetracker makes these incredibly complex projects possible.
Amazing Culture
Helping local charities, supporting major causes, joining Spartan races, and taking spin classes — we work hard and have a lot of fun.
What Our Employees Are Saying
-
Every time we have a new release, I have the opportunity to work with engineers and see the ideas become a new set of features. It is incredible to be a part of all stages of the product, from conception to development.
Shari Clare Technical Writer -
I am a highly motivated and career-driven person, and I was looking for a workplace where I can continually grow. At Sitetracker, I am learning how to be a better CSM every day through effective requirements gathering sessions and a more strategic approach. I am proud of my new training program for our Salesforce Lightning upgrade and the range of executive dashboards and reports that I have built!
Kathleen Roberts Customer Success Manager -
Our product’s biggest differentiators are its array of features, templates, capacity for customization, and focus on seamless usability. We have slotted enhancements and development hours dedicated to improving usability for our end users. I am proud of my team’s efforts, which are reflected in our high scores and renewal rates.
Zainab Shikari Senior Software Engineer
Open Roles
Awesome locations, great offices, and amazing people. Explore available roles at Sitetracker and join the team. See the job applicant policy here.
The Opportunity
We are looking for an experienced Customer Success Manager to join a growing, Customer Success team in the US. As a Customer Success Manager, you will work with customers at all stages of the customer journey – from implementation through go-live as they deploy and adopt the Sitetracker platform.
As the main point of contact, you will and demonstrate Sitetracker’s value to our customers by identifying business objectives and aligning Sitetracker capabilities with your customer’s goals and objectives. Working closely with all teams across Sitetracker, you will own customer onboarding, user adoption, customer advocacy and more to ensure the retention and growth of our customers.
This role is open to remote candidates in the United States.
The Skill Set:
- Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer.
- Demonstrated experience working with mid-tier customers, ideally $100k – $500k annual contract value.
- Ability to work with multiple customers across many industries.
- History of working closely with senior stakeholders within a customer environment.
- Ability to identify, deliver and demonstrate a solution’s value to customers.
- Ability to create and deliver a high-touch communication plan.
- Technical aptitude and understanding of a deployed solution.
- You are a self-starter and committed to personal development.
- History of passion and enthusiasm for customer success.
Within 60 Days, You’ll:
- Work with cross-functional teams to learn the Sitetracker product and capabilities.
- Undertake internal certification to accelerate your product knowledge and onboarding.
- Work closely with customer success, and other teams, to establish yourself internally.
- Meet and familiarize yourself with customers within your book of business.
- Establish and become the main point of contact for your customers.
Within 180 Days, You’ll:
- Establish cadence and regular interaction with your customer base.
- Be a trusted advisor and advocate for your customers.
- Partner with your customer’s leadership to develop a blueprint for success.
- Understand the customer’s business goals and objectives.
- Identify and measure potential new KPIs for your customers.
- Align your customer goals with Sitetracker functionality and roadmap.
- Create an action plan to deliver against goals, KPIs, and functionality.
- Identify additional revenue-generating opportunities.
- Masterfully articulate the Sitetracker value proposition.
- Ensure you have referenceable customers to support a wider global sales effort.
- Contribute to opportunities for process improvement and continue to develop your own Sitetracker product knowledge.
Within 365 Days, You’ll:
- Continuously act as a trusted advisor to the customer, and develop high-level relationships with stakeholders and project sponsors.
- Continue to develop a strategic account plans for your customers to support product expansion and ensure customer retention.
- Engage with Sitetracker Product & Engineering to support and communicate customer requests around product roadmaps, customizations, or enhanced product functionality.
- Establish yourself as an integral part of the US customer success team.
- Lead by example and welcome new CSMs as they join the US team.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker, a thriving Cloud Software company, is looking for passionate, talented Marketing rock stars. This is an excellent opportunity for an experienced demand generation/campaign professional to join our dynamic marketing team.
The ideal candidate: You love to strategize, plan, execute and measure the results of demand marketing activities to increase awareness, engagement and pipeline across our target accounts. You have experience with account-based marketing techniques and platforms and you are always looking for the outcomes generated through your creative campaign efforts. You have solid understanding and hands-on experience with the marketing tech-stack – Pardot, Hubspot, Demandbase, ON24, Salesforce, etc. At heart, you’re a project manager extraordinaire, orchestrating the execution of integrated campaigns collaborating with cross-functional teams. You bring more to the table than what’s required to do this job. You can chip in and help as needed across the entire marketing function.
The Skill Set
- Demand generation/campaign marketing experience in a B2B technology company
- Proven track record of successfully developing and launching integrated, targeted campaigns across a variety of channels including email, ads, web, social, sales, events, and more
- Experience with ABM demand generation programs
- Working knowledge of Salesforce, Pardot, Enagaio/Demandbase and other marketing technology tools
- Strong communication, project management and presentation skills with an ability to work with cross-functional teams.
- Proactive self-starter with high autonomy and ability to manage multiple complex projects simultaneously
- Industry marketing/campaign experience a plus (Telecommunications and/or Energy industries preferred but not required)
Within 60 Days, You’ll:
- Develop an understanding of positioning, key value propositions and messaging for solutions focused on our target markets.
- Begin building relationships with key stakeholders outside of marketing including Customer Success, Product, SaleS, Finance and Business Development.
- Working with other members of the marketing team, you will build a demand gen plan and calendar to contribute to key pipeline targets.
- Manage and execute regional and global multi-channel campaigns and ABM programs by partnering with cross functional teams. Tactics include webinars, events, email nurture campaigns, blog posts, organic and paid social, paid search and display, retargeting and managing media placement.
- Create reports and dashboards to show contribution of campaigns to key marketing metrics.
- Manage campaign and social media editorial calendars.
- Collaborate with the BDR team and sales teams to deliver consistent and frequent information regarding campaigns and required follow-up.
Within 180 Days, You’ll:
- Leverage data-driven insights to help guide the overall marketing strategy, identify lead generation sources, and improve lead conversion.
- Expand the demand gen plan to include a complete pipeline generation program targeting accounts at different stages of the buyer’s journey.
- Manage the budget required to meet demand generation goals.
- Routinely report on key performance indicators and other performance insights, making the necessary changes in order to maximize and return favorable results
Within 365 Days, You’ll:
- Continue to develop, execute and optimize full funnel integrated campaign plans.
- Participate in quarterly business reviews, leveraging data driven insights and goals.
- Collaborate and contribute to the development of quarterly/fiscal year integrated marketing plans, based on business goals.
- Maintain industry knowledge of target markets and trends to help shape campaign plans.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker powers the rapid deployment of tomorrow’s infrastructure. The global leader in deployment operations management software, Sitetracker helps innovative companies like British Telecom, KPN, Segra, and Chargepoint manage millions of sites and assets representing over $150 billion in portfolio holdings. By giving telecommunications, utility, smart cities, and energy teams a cloud-based solution that works easily and effectively, Sitetracker is accelerating the path to digital equity and a more sustainable future.
To continue our growth, we need to expand our sales team. This is your opportunity to be a part of an exceptional growth story.
As a member of our sales organization, you have the freedom to run your own business. You’ll drive full-cycle sales in new and existing accounts within our core verticals. Bring the experience, pave the way – the organization will follow and support you throughout the sales journey. A sales-first culture, effective organizational support, world-class marketing and lead generation, tools and systems, differentiated products – we’ve got it all. What we need is exceptional talent.
The Skill Set
- You are able to define and execute territory account and sales plans
- Have a track record of closing enterprise level SaaS software deals
- You’re someone that meets and exceed quotas through prospecting, qualifying, managing and closing enterprise sales opportunities
- Able to develop and manage pipelines, prospects and move a large number of transactions simultaneously through the sales pipeline
- You are accustomed to highly complex buying-centers, understand the customer organization and and able to building/maintaining relationships required to drive large deals, often exceeding $1M ARR, to close
- Able to lead a cross-functional account team through complex sales cycles and create alignment between the Sitetracker and customer teams
Within 60 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with assigned territory and able to create territory, account and opportunity strategy
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Begin to establish your pipeline
- Take ownership of existing business relationships and accounts
- Have command of the Sitetracker message and are able to articulate our story to customers and prospects
- Conduct successful meetings and advance opportunities and accounts
Within 120 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your territory planned and pipeline defined
- Be engaged with customers and prospects and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker, named one of the best places to work for by USA today, is looking for ambitious and driven Enterprise Sales Development Representatives to add to our team. In this role, you will produce new sales leads to the sales pipeline by identifying, qualifying, and setting meetings for Account Executives acrossNorth America.
The Enterprise Sales Development Representative plays a key role in growing Sitetracker’s business. This is a unique opportunity to join a dynamic team in a fast-growing company and gain extensive experience and knowledge working closely with sales leaders, account executives and other revenue focused teams.
The Skill Set:
- History of lead generation or sales development.
- A self-starter with a proven track record of success and tenacity.
- Excellent communication, qualification, and objection handling skills.
- Positive and energetic phone presence, excellent listening and strong written communications skills.
- Team player who is truly passionate about software and technology.
- Innate hunger, self-motivation, and work ethic.
Within 60 Days, You’ll:
- Build on your knowledge of Sitetracker by working closely with the Sales Development team.
- Research prospective clients and acquire high-level contacts leveraging third-party databases and social networking sites.
- Prospect, educate, qualify, and develop sales ready leads and opportunities from lead generation activities and outbound cold calling into targeted accounts.
- Interact with prospects via telephone and email to uncover pain points, identify opportunities and generate interest.
Within 180 Days, You’ll:
- Perfect your knowledge of Sitetracker by becoming Sitetracker certified.
- Have formed a strong working relationship with the enterprise sales team and the individual Account Executives you will be supporting.
- You’re fully ramped and maintaining a healthy pipeline.
- Have sourced at least one deal that has closed at the company.
Within 365 Days, You’ll:
- Continue to learn the nuances of enterprise sales.
- Understand the various approaches and complexities to enterprise sales.
- Use your experience and success to help mentor other Sales Development Representatives.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
If you are looking for an opportunity to truly showcase your skills as a leader please read on. Sitetracker is looking for a senior member of the marketing leadership team to lead one of the most critical functions in the company – demand generation. This is a truly unique opportunity to join a well-funded, well managed company with proven product/market fit that is currently poised for accelerated growth. The only thing that is missing is a brilliant leader to help us reach our target accounts and bring them on-board this rocketship of digital transformation.
You will be partnering with a solid Product Marketing team that will help you plan and execute global demand gen programs that will accelerate our sales pipeline. You will be brought on-board because you have proven yourself to be a team builder and program builder who sets goals and exceeds targets on a consistent basis.
If you love building, being creative, and relish complex multidimensional demand marketing challenges, this is the opportunity for you.
The Skill Set
- Demonstrate your leadership skills through your willingness to be hands-on while building and leading a team.
- Ability to seamlessly transition from the tactical to the strategic on any given day.
- Proven experience with building a comprehensive demand gen/growth marketing plan that includes budget requirements, creative campaign strategies and key performance metrics to track results and impact.
- Strong relationship building and collaboration skills across all levels of the organization.
- Build multi-channel, multi-touch lead generation programs to drive awareness and engagement at all levels of the buyer’s journey.
- Able to establish key performance metrics for demand marketing that can provide insights from campaign execution to board reports
- Segment, nurture and engage our database of prospects
- Execute on and support broader marketing initiatives with a focused approach to driving consistent pipe and closed won opportunities
- Define a list of tools required to execute and report on your strategy and objectives
- Bring edge, experience and a relentlessness to succeed
- Be a subject matter expert. An experimenter. A creator and an optimizer. Most importantly be a trusted partner for everyone at Sitetracker
Within 60 Days, You’ll:
- Be familiar with all vertical messaging and existing marketing stack.
- Created an executable plan that includes relevant metrics including targets.
- Have launched two or more marketing automation campaigns as a path to defining essential other automation campaigns.
- Optimized or replaced key lead gen campaigns across paid channels.
- Built and connected an appropriate marketing stack designed to drive top of funnel leads and deal acceleration.
Within 180 Days, You’ll:
- Have successfully executed on your plan, refined and optimized against it.
- Clearly defined metrics are established and are being reported on.
- Be consistently meeting stretch goals, and are asking for more budget to test for true scale!
- Wowed the sales and SDR teams by having increased both the number and quality of leads moving through the funnel to closed won.
Within 365 Days, You’ll:
- Have built an engine that the company can rely on to deliver against pipe commitments and closed won targets.
- Operate from a fleshed out playbook and are actively searching for new ways to optimize and expand opportunities to support the ongoing growth of Sitetracker.
- Have realized success and as a result you’re looking to grow a demand team for you to actively lead.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As an Industry Analyst on the Sitetracker Product team you will be helping drive our future product direction by working with existing customers to identify best practices. Your ability to review, analyze and document our customers configurations on the Salesforce platform will provide tremendous leverage to both our product and go-to-market teams. We are looking for dynamic individuals who are comfortable conducting customer interviews to extract out the details of their workflows.
Sitetracker is at an amazing phase of our product journey. We have established proven product-market fit across multiple industries, such as fueling the global 5G revolution at companies like AT&T and Vodafone, empowering connectivity via WIFI kiosks in NYC and London, and changing the way that alternative energy businesses are deploying their assets in our race to 2050. To help continue our growth and reach new markets, we are seeking an Industry Analyst to join our fantastic Product team.
Mission
Ensure Sitetracker is the market-leading application for deployment operations aligned with industry needs in our target verticals.
The Skill Set
- Review and deliver Salesforce configurations
- Perform a detailed assessment of a customer’s implementation and identify new product ideas
- Document and communicate industry workflows in a clear and consistent manner both internally and externally
- Willing to learn industry workflows through job shadows, customer visits, and following industry news
- Consolidate information and present trends and best practices
- Assist in market sizing and segmentation analysis
- Utilize basic understanding of Project Management workflows (Scheduling, Finance, Risk Control)
- Perform analysis on product usage and make data-driven recommendations
- Work with our existing customers to identify best practices
- Identify new features and workflows to include in our product
- Document industry workflows that can be delivered to the product and extended teams
- Collaborate with Solution Delivery to ensure customer implementations are aligned with the product strategy
- Assess the competitive landscape to identify strengths, weaknesses, opportunities, and threats
- Assist in product roadmap prioritization by completing specific research activities as required
Within 60 Days, You’ll:
- Become Sitetracker certified to gather a breadth of knowledge of the entire product
- Develop an understanding of our existing customer base, and their usage of our products
- Build relationships with cross-functional teams such as Sales, Implementations, Customer Success, and Marketing
- Understand how Product is designed and developed at Sitetracker, leveraging our Product Playbook
- Establish relationships with our customers and engage in discovery and assessment of product usage
- Complete at least three workflow assessments in one or more industry verticals
Within 180 Days, You’ll:
- Make recommendations based on insights into our customer usage and best practices for new product investments
- Partner with Solution Delivery to perform reviews of implementation plans to ensure alignment with our product strategy
- Complete one or more roadmap reviews with a customer
- Ability to articulate our value proposition for each sub-vertical within an industry
- Attend one or more on-site customer discovery sessions
- Attend one or more industry event
Within 365 Days, You’ll:
- Support product prioritization by contributing accurate information to assist with feature scoring
- Support product marketing at industry events and content marketing
- Support sales on specific opportunities by communicating our value and industry workflows directly with the prospect
- Contribute to internal enablement (EDU, Solution Delivery, Customer Success)
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker powers the successful deployment of critical infrastructure. As the global standard for managing high-volume projects, our platform enables growth minded innovators with the ability to optimize their entire asset lifecycle.
As a Business Development Representative at Sitetracker, you will be responsible for generating leads based on the needs of the sales team. This is a unique opportunity to join a dynamic team in a fast-growing company and gain extensive experience and knowledge working closely with sales leaders. A successful Business Development Representative at Sitetracker can expect to have a long, successful career in Sales.
The Skill Set
- Make outbound calls and send outbound emails to build interest in Sitetraker products and generate leads for the sales team
- Have a minimum of 5-6 years of experience as a Business Development Representative targeting the US.
- Effectively articulate the benefits of Sitetracker’s software to prospective customers
- Qualify leads and help with transition of opportunities to the sales team
- Record and document all prospect information in Salesforce
- Be comfortable to work in US time zones
Within 60 Days, You’ll:
- Proactively research and prospect to conduct
- Be making outbound cold calls and nurture lead
- Contact key decision-makers in a focused number of Small, medium & large sized businesses to generate interest in our solutions
- Capture accurate and complete information in Salesforce.com
- Call into a greenfield that has more than 90% of total available market
- Successfully handle objections both on the phone and through email
Within 180 Days, You’ll:
- Appropriately qualify all leads and take ownership of next steps and plan
- Work with prospects to thoroughly understand and align their needs with our solutions
- Have conversations with C-suite executives and Fortune 500 companies
- Participate and contribute to new marketing campaigns and ideas
Within 365 Days, You’ll:
- Handle software capability questions in the sales qualification process
- Manage prospecting status, data integrity, and weekly forecasting in Salesforce.com and Outreach
- Be involved in corporate conversations at all-hands meetings for a growing, private company
- Be able to run small deals sales cycles autonomously
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is looking for an experienced Salesforce Administrator to assist in supporting and enhancing the Sitetracker product for new and existing customers. You will work closely within our Engineering and Development Services team to identify requirements and find creative solutions to tailor our product to customers’ business processes. Overall, the position incorporates product configuration, data analysis, project management, and development as needed. Salesforce Administrators are given a great opportunity for advancement and leadership placement in a rapidly growing environment.
The Skill Set
- Apply previous Salesforce Administration experience on a daily basis
- Build out data models using a relational database model on business requirements
- Utilize Excel skills (preferably V lookups, formulas, pivot tables) to transform data and create reports
- Thrive on going the extra mile to complete project deadlines accurately and on time
- Maintain composure in stressful situations, respond to customer needs quickly and effectively adapt to change
- Communicate complex concepts to clients in an easily digestible format that relates to their business need
- Apply strong listening skills and can dig deeper into a requirement to identify the root problem
- Go above and beyond to make sure that projects are delivered in a timely and accurate manner
- Demonstrate proficiency working in a fast-paced environment, and excels at multitasking across complex projects
- Exhibit excellent oral and written communication skills
- Be able to configure and customize the Salesforce Platform using out of the box Salesforce functionalities to enhance our core feature set to meet a business need of our customer
Within 60 Days, You’ll
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data migrations
- Attend customer meetings and gather business requirements
- Configure Sitetracker modules to meet customer needs
- Work with your manager to learn our development and deployment processes
- Collaborate with product team to submit product enhancements and bugs
- Work with our customer development team to enhance functionality with out of the box functionality as well as working with developers to gather requirements for building new and enhancing existing features
Within 180 Days, You’ll
- Be able to train others on how to use and configure the Sitetracker product
- Elicit technical requirements from customer business requirements
- Assist in system architecture design
- Manage configuration tasks for multiple customers
- Lead customer meetings and manage deadlines
- Be able to understand and utilize Salesforce and Sitetracker features
- Create custom architecture based on customer requirements while leveraging Salesforce best practices
- Lead customer trainings around our core features as well as customer-specific features the EDS team has built
Within 365 Days, You’ll
- Lead small to medium customer enhancements working with the EDS Development team
- Work with new developers and admins that join to assist in training and best practices that you have experienced in your time at Sitetracker
- Have autonomy to make critical decisions on enhancements and support
- Work with other Salesforce Admins to establish best practices as well as leading internal training sessions on new features that have come out on the Salesforce platform
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers.
You will be working with our cloud-based software, which is implemented on theForce.com platform. Implemented on theForce.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc. Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. you will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products.
You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Provide extensive custom development usingforce.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Utilize deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Apply knowledge in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Have the ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and provide issue resolution
- Translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Estimate effort towards building a solution and balance polish and speed effectively
- Work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become Sitetracker Certified
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Fully functioning member of our SCRUM/KANBAN teams.
- Deliver several minor enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Know the development best practices and begin to help newly hired developers with questions about development practices.
- Work with your peers and senior developers to perform code reviews that follow Sitetracker coding standards.
- Identify areas of technical debt and provide solutions to optimize.
Within 365 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker, Inc. is the global standard for deploying, operating, and servicing critical infrastructure and technology. The Sitetracker Platform enables growth-focused innovators to optimize the entire asset lifecycle through native platform inclusions like AI, automation, and actionable analytics. From the field to the C-suite, Sitetracker enables stakeholders to optimize how they plan, deploy, maintain, and grow their capital asset portfolios. Market leaders in the telecommunications, alternative energy, and utility industries — such as Ericsson, Fortis, Google, British Telecom, and Vodafone — rely on Sitetracker to manage millions of sites and projects representing over $25 billion of portfolio holdings globally.
Sitetracker is looking for an experienced, self-motivated, and data-driven Senior Marketing Operations & Analytics Manager to drive and own this critical function. This role owns the marketing performance reporting and analytics process as well as the data model that enables the creation of KPI metrics and dashboards. He/She owns the management of our marketing tech stack, campaign/lead flow set-up strategy and process, partnering with campaign managers and other stakeholders to ensure that campaigns are optimized.
The ideal candidate is a hands-on, independent strategic thinker, who brings deep expertise on scaling processes and reporting needs for high-growth, B2B SaaS marketing organizations. He/She will be an experienced marketing operations professional who is able to proactively dig into challenges, effectively diagnose issues, and communicate the best courses of action. The role will understand how to effectively gather and analyze data and translate them into best practice strateges to optimize our marketing revenue engine.
The Skill Set
- Partner with the Marketing leadership team to evolve Demand Marketing strategies with best in-class analytics and reporting, developing the marketing reporting structure and analytics roadmap. You will be our gateway to what’s driving results.
- Own the multi-touch attribution model/process and develop a method for refinement and optimization
- Partner with Marketing and Sales Operations leadership to optimize our lead process and SLAs to increase qualified lead flow (lead conversions rates, opportunities, pipeline and revenue generation)
- Help execute the quarterly and annual planning process by providing relevant data and insights
- Partner with the Demand Marketing team on an ongoing basis to gather insights and analyze results for future go-to-market campaigns that generate brand awareness and qualified pipeline
- Partner with the Marketing leadership team to help illustrate marketing results and business impact for ongoing board meetings and business reviews
- Drive the optimization of a data-driven lead scoring model, helping to prioritize the leads that have the highest propensity to buy
- Provide business insights, reports, and tools that will lead to better prioritization and higher team productivity and optimize return on investment
- Strong communication and presentation skills and experience working in cross-functional teams
- Manage Martech systems and tools including upgrades, optimization and end-to-end lead flow (including Salesforce, Pardot, Demandbase and other integrated systems)
- Enable Marketing team with dashboards and analytics, incorporating requirements and best practices
- Work closely with Marketing leadership to forecast budgets, set goals, and help define the company’s strategy
- Excellent analytical, problem-solving, and optimization mindset
- Ability to escalate and communicate risks to management and relevant stakeholders
- Experience with database hygiene and excellence such as segmentation and measurements
Within 60 Days, You’ll:
- Learn about Sitetracker through marketing/new hire onboarding and training
- Partner with Marketing leadership to develop a short term and long term marketing operations strategy and roadmap (60-90-180 day plan)
- Work with Marketing and Sales Ops leadership to identify and work on prioritized marketing ops tasks
- Review marketing tech stack and troubleshoot as needed.
Within 180 Days, You’ll:
- Build and execute marketing ops projects and processes that were identified and prioritized in the marketing operations roadmap plan
- Build best-in-class marketing trend reports, dashboards and process, collaborating with Marketing leadership to continually refine and optimize
- Collaborate with Demand Marketing managers on campaign-set up and strategy, providing recommendations for optimization.
Within 365 Days, You’ll:
- Continue to collaborate with Marketing and Sales Ops teams to optimize campaigns and processes including lead flow, lead scoring, marketing attribution model, and forecasting model.
- Refine marketing ops strategy roadmap plan as needed
- Provide input and recommendations on quarterly and yearly demand marketing planning with insight trends and analysis.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
We are looking for a Procurement Manager to take charge of all Software Procurement at Sitetracker. You will manage the overall procurement strategy, process and systems, driving efficiency across the organization and will work with various internal departments as well as external 3rd parties.
In this role, you will work with Sitetracker’s leaders, vendors and stakeholders to define and implement the procurement process from request to contract ensuring value and transparency for all.
The Skill Set
- You can demonstrate the ownership of the entire software acquisition and renewal process over the past few years.
- You’re a Strategic thinker, able to seamlessly navigate regular business demands as well as plan for potential complexities.
- You have a history of negotiating win-win strategic vendor agreements and excel in software pricing negotiations.
- You’re analytical and have strong cost modeling skills.
- You’re a strong communicator and thrive on the relationships you build both internally and across suppliers and vendors.
- You can juggle multiple tasks, people, and systems of varying complexities and deadlines with ease.
- Experience working/collaborating with internal customers and business partners that are based in the US
- Experience working/negotiating with vendors that are based in the US
Within 60 Days, You’ll:
- Familiarize yourself with Sitetracker and our current processes.
- Diagnose areas of improvement.
- Have devised potential options and plan to improve or build upon current processes.
Within 180 Days, You’ll:
- Have built workflows to manage new software subscription and renewals.
- Work with stakeholders and leaders across the organization to understand business needs and offer potential solutions.
- Analyze and consolidate current subscriptions and software consumption to drive reliability and cost efficiency.
Within 365 Days, You’ll:
- Own company wide procurement management.
- Optimize spend by reducing redundancy.
- Negotiate favorable contracts with strategic suppliers.
- Have established yourself as a strategic business advisor across the global organization.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Senior React Native engineer, you will join our Engineering Team and work on architecting and delivering new customer functionality for our mobile application as well as supporting existing features. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best mobile experience for our customers.
You are an expert in your field, passionate about your career and an excellent team player. You are a person people love working with and you are not afraid to bring up any concerns to your leaders. Together with the Product and Design team, you will help the company expand into new markets and verticals.
The Skill Set
- Utilize experience in native mobile application development (Android and iOS)
- Build complex mobile applications with reusable components, leveraging best practices for React Native, Android and iOS
- Leverage REST APIs to query and process large volumes of data in parallel and in the background.
- Apply expertise on core Javascript concepts like web workers, closures, promises etc.
- Conduct performance monitoring and debugging for React Native applications
- Estimate effort and risk accurately prior to building new functionality
- Reverse engineer an existing codebase and suggest improvements
- Focus on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as Test Driven Development
- Adapt a pixel-perfect mockup into a functioning solution
- Apply your previous experience and best practices when working with Redux
- Utilize excellent and persistent problem solving skills to overcome challenges
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of the mobile application
- Become familiar with the main modules of the web application
- Complete our Sitetracker Engineering Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our SCRUM teams
- Contribute to build several features from our immediate roadmap
Within 180 Days, You’ll:
- Become a main contributor to our mobile codebase
- Have a thorough understanding of the full mobile application and suggest improvements to improve performance and scalability
- Participate in architecting and design discussions that will influence the future of our application.
- Provide valuable feedback to other team members through code reviews
- Deliver several larger enhancements that have been successfully deployed to customers with positive results
- Deliver small bug fixes on the web platform that are delivered to our customers
Within 365 Days, You’ll:
- Be a point of reference for the mobile application
- Help QA to investigate and resolve production issues
- Have a full understanding of our entire web platform
- Lead other junior engineers into building new modules for the application
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Senior Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform. Implemented on the force.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc.
Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Ability to apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and provide issue resolution
- Deep focus in the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Ability to work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Project Manager for our Solution Delivery team at Sitetracker, you will have the opportunity to work closely with some of the most forward-thinking companies and make a meaningful impact to the industries that they service.
This is a role within Sitetracker’s professional services team, reporting to the regional Delivery Manager. In this role, you will leverage your knowledge of enterprise software project management and delivery (preferably with Salesforce), cloud technologies, and people management skills to lead a team of Implementation professionals.
You will work closely with our Sales, Customer Success, EDS (Engineering and Development Services) and Product teams to onboard our customers, nurture those customer relationships, and ensure their success on the Sitetracker platform.
The Skill Set
- Engage in and adhere to Sitetracker’s global project management methodology, implementation tools, and practices
- Leverage past experience working in a SaaS environment to establish and support best practices
- Provide application and project guidance, maintenance, training, and knowledge transfer
- Proactively communicate both internally and externally, including project risks, issues, or any information that may affect success
- Engage with sales teams for resource planning, pre-sales, and scoping efforts
- Drive team utilization and bill-ability targets
- Understand development/database concepts
- Monitor project portfolio to maximize success, control budget, scope, and adhere to schedule and methodology
- Manage resource planning and staffing for customer engagements
- Leverage appropriate stakeholder involvement throughout the life of the project to ensure success
- Participate in cross-functional teams around product design, marketing events, etc.
- Create a positive work environment and culture by demonstrating superior attitude and work ethic ensuring the vision, values and culture of Sitetracker
- Bilingual fluency in Spanish preferred
Within 60 Days, You’ll:
- Monitor and learn the existing Sitetracker implementation process by being the Project Manager for at least one Enterprise level customer
- Shadow implementations in region to help with understanding of current implementation methodology
- Leverage existing experience to identify areas of improvement within the existing process
- Prepare content for the Implementation team’s monthly utilization review with the CEO
- Understand the product and its features enough to demo the product to someone else on the team
- Understand the touch points and collaboration between the post-delivery and the solutions selection phase
Within 180 Days, You’ll:
- Develop sufficient technical knowledge of the Sitetracker platform to challenge solution architects on best practices/approaches
- Assist with the refinement of Sitetracker’s project management methodology, implementation tools and practices to support our international customers
- Be the Project Manager on multiple enterprise level customers
- Compile utilization report to be reviewed by Sitetracker’s CEO detailing the efforts of the implementation team
- Provide recommendations on how to improve core implementation metrics (which include adoption, utilization and gross margin)
Within 365 Days, You’ll:
- Demonstrate a Q/Q improvement in team utilization and profit margin on Sitetracker’s implementations
- Develop a strong understanding of each of the verticals Sitetracker works with, being able to communicate to and solution for the specific challenges customers in those verticals face
- Propose refinement to Sitetracker’s Implementation methodology to account for Implementations
- Assist in coaching and mentoring new Project Managers as the team grows
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is looking for a Solution Analyst to assist in implementing the Sitetracker product for new customers. You will work closely with our Solution Architects to identify requirements and find creative solutions to tailor our product to our customers’ business process.
Overall, the position incorporates product configuration, data analysis, project management, and development as needed. Solution Analysts are given a great opportunity for advancement and leadership placement in a rapidly growing environment.
The Skill Set
- Build out data models using relational database knowledge to capture customers’ business requirements
- Experience with Salesforce.com (Salesforce Admin as a base)
- Utilize Excel skills (preferably Vlookups, formulas, pivot tables, etc.) to transform data and create reports.
- Thrive on going the extra mile to complete project deadlines accurately and on time
- Maintain composure in stressful situations, respond to customer needs quickly, and effectively adapt to change
- Communicate complex concepts to clients in an easily digestible format that shows you understand their business needs
- Apply strong listening skills and can dig deeper into requirements to identify the root problem
- Demonstrate proficiency working in a fast paced environment, and excels at multitasking across complex projects
- Exhibit excellent oral and written communication skills
Within 60 Days, You’ll:
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data migrations
- Attend customer meetings and gather business requirements
- Configure Sitetracker modules to meet customer needs
- Work with your manager to learn our implementation process
- Collaborate with product team to submit product enhancements and bugs
Within 180 Days, You’ll:
- Be able to train others on how to use and configure the Sitetracker product
- Elicit technical requirements from customer business requirements
- Assist in system architecture design
- Manage configuration tasks for multiple projects
- Lead customer meetings and manage deadlines
- Be able to understand and utilize Salesforce features
- Create custom architecture based on customer requirements while leveraging Salesforce best practices
- Lead customer engagements and trainings
Within 365 Days, You’ll:
- Lead small to medium sized implementations from end to end (solutions design, requirements gathering to customer training and project go-live)
- Train new specialists on Sitetracker implementation methodologies and technical concepts
- Visit client sites to facilitate implementation process
- Have autonomy to make critical decisions on client implementations
- Present to key stakeholders (C-suite executives)
- Successfully completed a customer implementation with metrics to support
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Solutions Architect on the Implementations team, you will have the opportunity to accompany some of the most forward thinking companies and make a meaningful impact to the industries that they service.
You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer’s business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to the world’s premier cloud platform – Force.com. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set
- Lead implementations with enterprise-level customers from kickoff to go-live
- Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
- Attack timelines and deliverables to ensure project goals are met
- Identify areas of implementation process improvements based on latest Sitetracker product features
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop a thoughtful, analytical insights
- Thrive in a dynamic and customer-focused environment
- Lead small teams to achieve technical initiatives
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Configure/develop Salesforce in a client facing environment is preferred
- Manipulate and conduct data analysis on large data sets; generally through advanced use of Microsoft Excel
Within 60 days, you will:
- Have developed a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically on how Sitetracker can solve their problem)
- Lead a small business or corporate level implementation supported by an experienced implementation lead
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Clean up a large customer data set with no excel assistance/help from teammates
- Be fully fluent in vlookups, formulas, etc.
- Have intermediate knowledge of workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, you will:
- Provide thoughtful, practical solutions to customer needs
- Occasionally need help designing a solution, but are not afraid to ask for assistance when stuck
- Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team
- Be able to independently lead a corporate level implementation
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, you will:
- Design clean and efficient implementations that require little/no rework and pre go-live demos receive glowing reviews
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer
- Be able to lead an enterprise level implementation without support
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Solutions Architect on the Implementations team, you will have the opportunity to accompany some of the most forward thinking companies and make a meaningful impact to the industries that they service.
You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer’s business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to the world’s premier cloud platform – Force.com. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set
- Lead implementations with enterprise-level customers from kickoff to go-live
- Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
- Attack timelines and deliverables to ensure project goals are met
- Identify areas of implementation process improvements based on latest Sitetracker product features
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop a thoughtful, analytical insights
- Thrive in a dynamic and customer-focused environment
- Lead small teams to achieve technical initiatives
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Configure/develop Salesforce in a client facing environment is preferred
- Manipulate and conduct data analysis on large data sets; generally through advanced use of Microsoft Excel
Within 60 days, you will:
- Develope a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically on how Sitetracker can solve their problem)
- Lead a small business or corporate level implementation supported by an experienced implementation lead
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Clean up a large customer data set with no excel assistance/help from teammates
- Be fully fluent in vlookups, formulas, etc.
- Have intermediate knowledge of workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, you will:
- Provide thoughtful, practical solutions to customer needs
- Occasionally need help designing a solution, but are not afraid to ask for assistance when stuck
- Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team
- Be able to independently lead a corporate level implementation
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, you will:
- Design clean and efficient implementations that require little/no rework and pre go-live demos receive glowing reviews
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer
- Be able to lead an enterprise level implementation without support
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
(Colorado only*) Minimum salary of $108,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Staff Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality in our Managed Package. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform using technologies like Apex, Java (via Heroku), LWC, Aura, Visualforce, React, etc.
You will enhance and support critical components of our solution that require a sound understanding of advanced programing concepts combined with deep knowledge of the Salesforce Platform offering.
Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as Telecom, Energy, Utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Utilize deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Write asynchronous (Future, Batch, Queueable) and event driven Apex (Platform Events)
- Understand complex Apex codebases and debug them using debug logs and Apex Interactive/Replay Debugger
- Apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Apply knowledge in continuous integration (CircleCI, Jenkins, etc.) and Source-Driven Development (Github, Bitbucket, etc.)
- Utilize strong knowledge of Salesforce development best practices such as Bulkification, Trigger Handlers, Selector Classes, etc.
- Translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Computer Science or Software Engineering related degree required
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Step through complex areas of our codebase and perform a deep analysis of it’s execution flow, design patterns, and identify areas for improvement
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Made several scalable enhancements and improvements to our most complex codebases
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as a subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
