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AI Consultant Austin, TX

The Opportunity

This is a career-defining opportunity to shape the future of AI adoption for enterprise clients. You will be instrumental in transforming vague AI aspirations into structured, high-ROI business strategies. In this highly visible, billable role, you will bridge the critical gap between complex AI capabilities and strategic business transformation, directly influencing C-suite decision-making and driving tangible business value.

What You’ll Do

In this unique role, you will move beyond traditional software configuration to deliver high-level strategic advisory that combines deep technical credibility with profound business acumen. You will engage directly with enterprise C-suites, translating complex AI concepts into clear ROI frameworks, guiding organizations through AI governance, and expertly managing risk. While possessing the technical chops to evaluate data architectures, LLMs, and integration viability, your primary deliverable will be strategy—not code. You will design architecturally sound, tech-agnostic roadmaps that ensure client AI ambitions can realistically deploy into their existing enterprise ecosystems, leveraging foundational familiarity with platforms like Salesforce and Sitetracker to ensure practical, actionable solutions that drive true business transformation.

The Skills You’ll Have

AI Architecture & Data Readiness Evaluation

Audit client data infrastructure, including pipeline bottlenecks and data hygiene, to determine its readiness for specific AI models.
Fluently explain and justify the selection or rejection of specific LLMs or architectures based on critical business constraints like latency, privacy, and cost.
Demonstrate deep technical credibility to assess client data pipelines and judge integration viability without needing to write code.
Ship multiple production agents with measurable accuracy and safety outcomes, demonstrating a clear production track record.
Build reusable evaluation frameworks, guardrail patterns, or agent templates that have been adopted by others.

Strategic Enterprise Advisory

Present directly to C-suite or VP-level stakeholders, specifically defending an AI roadmap, governance policy, or risk-mitigation strategy.
Translate complex technical AI concepts into clear financial ROI frameworks or business-value metrics that secured executive buy-in.
Possess the executive presence to guide organizations through critical AI governance and risk management discussions.
Govern complex multi-environment organizations and establish robust administration standards and governance frameworks.
Navigate the boundaries between managed packages and custom development within an Independent Software Vendor (ISV) context.

Ecosystem Integration & Mapping

Design and implement solutions that successfully integrated with large, complex enterprise technology stacks.
Speak intelligently to the challenges of pushing and pulling data between modern AI tools and core platforms like Salesforce.
Demonstrate a clear understanding of API limitations, data synchronization complexities, and ecosystem guardrails in enterprise environments.
Lead a team through a significant discipline or technology shift, demonstrating adaptability and strategic leadership.
Build effective onboarding programs, upskilling initiatives, knowledge bases, or communities of practice that enhance ecosystem proficiency.

Commercial Advisory & Value Scoping

Detail past experience operating successfully in a billable, utilization-tracked environment, such as a professional services or consulting firm.
Share specific examples of accurately scoping a Statement of Work (SOW) and managing client expectations around billable hours and deliverables.
Proactively discover and scope follow-on projects organically during an advisory engagement, driving ongoing revenue streams.
Quantify ROI and skillfully frame both risk and oversight discussions for non-technical C-suite executives.
Shape a strategic roadmap that clearly delineates what aspects of a business to automate and, critically, what not to.

Within 90 Days, You’ll

Lead the initial implementation and delivery of our “AI Strategy Assessment” framework for key enterprise clients, establishing immediate value.
Engage with multiple C-suite stakeholders to identify high-impact AI use cases, assess data readiness, and begin building trust as a strategic advisor.
Contribute directly to the refinement of our billable service offerings, ensuring initial projects are accurately scoped and client expectations are proactively managed.

Within 180 Days, You’ll

Drive consistent billable utilization, meeting initial revenue targets and contributing significantly to the growth of the professional services pipeline.
Successfully complete and deliver several comprehensive AI Strategy Assessments, culminating in architecturally sound, ecosystem-ready roadmaps for clients.
Establish strong working relationships with internal product and engineering teams, ensuring strategic alignment between client needs and our solution capabilities.

Within 365 Days, You’ll

Fully establish and scale our greenfield AI advisory practice, becoming a recognized leader in transforming enterprise AI ambitions into tangible business outcomes.
Consistently exceed professional services revenue targets, identifying new opportunities and expanding the scope of our strategic engagements.
Shape the long-term vision and evolution of our AI consulting methodologies, mentoring future team members and solidifying our position as a premier AI transformation partner.

Apply Now

AI Consultant Montclair, NJ

The Opportunity

What You’ll Do

The Skills You’ll Have

AI Architecture & Data Readiness Evaluation

Audit client data infrastructure, including pipeline bottlenecks and data hygiene, to determine its readiness for specific AI models.
Fluently explain and justify the selection or rejection of specific LLMs or architectures based on critical business constraints like latency, privacy, and cost.
Demonstrate deep technical credibility to assess client data pipelines and judge integration viability without needing to write code.
Ship multiple production agents with measurable accuracy and safety outcomes, demonstrating a clear production track record.
Build reusable evaluation frameworks, guardrail patterns, or agent templates that have been adopted by others.

Strategic Enterprise Advisory

Present directly to C-suite or VP-level stakeholders, specifically defending an AI roadmap, governance policy, or risk-mitigation strategy.
Translate complex technical AI concepts into clear financial ROI frameworks or business-value metrics that secured executive buy-in.
Possess the executive presence to guide organizations through critical AI governance and risk management discussions.
Govern complex multi-environment organizations and establish robust administration standards and governance frameworks.
Navigate the boundaries between managed packages and custom development within an Independent Software Vendor (ISV) context.

Ecosystem Integration & Mapping

Design and implement solutions that successfully integrated with large, complex enterprise technology stacks.
Speak intelligently to the challenges of pushing and pulling data between modern AI tools and core platforms like Salesforce.
Demonstrate a clear understanding of API limitations, data synchronization complexities, and ecosystem guardrails in enterprise environments.
Lead a team through a significant discipline or technology shift, demonstrating adaptability and strategic leadership.
Build effective onboarding programs, upskilling initiatives, knowledge bases, or communities of practice that enhance ecosystem proficiency.

Commercial Advisory & Value Scoping

Detail past experience operating successfully in a billable, utilization-tracked environment, such as a professional services or consulting firm.
Share specific examples of accurately scoping a Statement of Work (SOW) and managing client expectations around billable hours and deliverables.
Proactively discover and scope follow-on projects organically during an advisory engagement, driving ongoing revenue streams.
Quantify ROI and skillfully frame both risk and oversight discussions for non-technical C-suite executives.
Shape a strategic roadmap that clearly delineates what aspects of a business to automate and, critically, what not to.

Within 90 Days, You’ll

Lead the initial implementation and delivery of our “AI Strategy Assessment” framework for key enterprise clients, establishing immediate value.
Engage with multiple C-suite stakeholders to identify high-impact AI use cases, assess data readiness, and begin building trust as a strategic advisor.
Contribute directly to the refinement of our billable service offerings, ensuring initial projects are accurately scoped and client expectations are proactively managed.

Within 180 Days, You’ll

Drive consistent billable utilization, meeting initial revenue targets and contributing significantly to the growth of the professional services pipeline.
Successfully complete and deliver several comprehensive AI Strategy Assessments, culminating in architecturally sound, ecosystem-ready roadmaps for clients.
Establish strong working relationships with internal product and engineering teams, ensuring strategic alignment between client needs and our solution capabilities.

Within 365 Days, You’ll

Fully establish and scale our greenfield AI advisory practice, becoming a recognized leader in transforming enterprise AI ambitions into tangible business outcomes.
Consistently exceed professional services revenue targets, identifying new opportunities and expanding the scope of our strategic engagements.
Shape the long-term vision and evolution of our AI consulting methodologies, mentoring future team members and solidifying our position as a premier AI transformation partner.

Apply Now

AI Demo Engineer Bangalore

The Opportunity

Join us as an AI Demo Engineer, a truly ground-floor role where you’ll be instrumental in shaping the future of Scout, our brand-new AI product. You’ll tackle the exciting challenge of building, not just maintaining, dynamic AI-powered demonstrations that empower our Sales Engineers and directly drive deal closures. This is your chance to build a critical function from scratch, defining processes and making a tangible impact on our market approach, bringing real variety and ownership to every project.

What You’ll Do

As our first AI Demo Engineer in Bangalore, you will occupy a unique, pivotal position, bridging the gap between traditional Demo Engineering and AI engineering. Your primary focus will be on constructing sophisticated agentic Scout workflows, moving beyond static demo data to craft intelligent, multi-step solutions. You will own the creation of a comprehensive library of reusable standard demo agents, complete with robust data and documentation, serving as the essential foundation for all sales demonstrations. Furthermore, you will design and implement prospect-specific agents tailored to individual deal requirements, directly contributing to successful sales outcomes. A crucial part of your role involves maintaining the main demo template, ensuring it remains current, functional after platform updates, and populated with fresh data and golden records. Beyond building, you will become a diagnostic expert, analyzing prospect usage within Proof-of-Concept (POC) instances, identifying why a solution might not be landing, and expertly tuning agents, data, and configurations to optimize outcomes and secure conversions. You won’t inherit a fixed process; instead, you’ll help define the operating model for this critical new team function.

The Skills You’ll Have

Agentic AI / Scout Configuration

You’ll build or configure at least one agentic AI workflow, demonstrating proficiency with agents that plan, call tools, and complete multi-step tasks.
You’ll possess hands-on prompt engineering experience, having written and iterated prompts/instructions for LLM-based tools.
You’ll have a basic understanding of MCP (Multi-Cloud Platform) or comparable tool-calling/connector patterns.
You’ll have designed multi-system agentic workflows end-to-end, showcasing your ability to move beyond single-agent/single-tool solutions.
You’ll have built or worked directly with MCP connectors, leveraging your deep technical expertise.

Business Translation & Demo Enablement

You’ll translate complex business requirements into working demos, prototypes, or configurations without extensive guidance.
You’ll produce clear documentation or handoff guides that empower others to successfully run a build you created.
You’ll quickly understand a prospect’s business process, translating it into value-led Scout workflows and compelling demo scripts.
You’ll scope realistic deliverables and deadlines in collaboration with Sales Engineers, proactively closing gaps in incomplete requirements.
You’ll hold one or more Salesforce certifications, and/or possess direct Sitetracker platform experience, enhancing your industry relevance.

POC Analysis & Tuning

You’ll analyze the usage of a live tool or instance and implement changes that measurably improved its performance.
You’ll be comfortable reading how a system is actually being used, rather than relying solely on its intended design.
You’ll diagnose why a POC instance is or isn’t landing, treating challenges as diagnostic problems to solve.
You’ll tune agents, data, and configurations to improve POC outcomes, directly affecting conversion rates.
You’ll have run structured POC or pilot programs end-to-end, demonstrating a robust feedback loop from usage data back into configuration.

Industry Knowledge

You’ll have some exposure to Telecom, Utilities, Renewables, or another infrastructure-heavy industry, or to a software company that targets these verticals.
You’ll possess the ability to quickly learn new infrastructure-heavy industries and deepen your expertise in existing ones.
You’ll ensure Scout demos are credible and specific to a prospect’s vertical, enhancing their impact.
You’ll have worked directly in one of Sitetracker’s target industries, or for a software company serving them.
You’ll leverage your industry depth to keep Scout demos compelling and highly relevant to prospects.

Within 90 Days, You’ll

Establish the foundational components of a working standard demo agent library, with initial reusable Scout demo agents, data, and documentation available for SEs.

Take ownership of the main demo template, ensuring its stability and beginning the process of refreshing demo data and documentation.

Contribute your first prospect-specific agent builds to active sales opportunities, gaining hands-on experience in high-stakes scenarios.

Within 180 Days, You’ll

Significantly expand the standard demo agent library, incorporating new use cases and refining existing agents based on SE feedback and market needs.

Demonstrate clear contributions to closed deals through your custom Scout builds, directly impacting sales wins and validating your approach.

Successfully diagnose and tune struggling POC instances, applying your analytical skills to improve prospect engagement and conversion rates.

Within 365 Days, You’ll

Own a comprehensive, high-performing library of Scout demo agents that are consistently leveraged by the Sales Engineering team, becoming an indispensable asset for sales cycles.

Regularly contribute to the closure of significant deals through your expert prospect-specific agent builds and POC tuning, directly influencing revenue growth.

Help define and standardize the operating model and best practices for demo engineering within the Scout product team, shaping the long-term strategy for this critical function.

Apply Now

Commissions Manager New York, MC, Austin, TX

The Opportunity

Join our high-performing Finance team as Commissions Manager, a pivotal role offering full ownership of the commissions function for a ~400 person, multi-division organization, with direct visibility to the CFO. This is a rare chance to not just administer a process, but to rebuild it — inheriting a commissions environment built on Excel and manual reconciliation, and driving its transformation into a modern and strategic function. You’ll bring analytical rigor and AI-powered insight to a process that has relied successfully on spreadsheets and institutional memory, with your work visible at the executive level from day one.

What You’ll Do

As our Commissions Manager, reporting directly to the Director of Revenue and Commissions, you will assume a materially more strategic mandate than a standard commissions administration role. From day one, you will own monthly and quarterly commission calculations for ~250 commission-eligible employees across sales, customer success, and other variable-comp roles, working across a wide range of bespoke plan structures. Simultaneously, you will lead the technology transformation of commissions — owning the roadmap and execution of migrating the function that currently lives entirely in Excel and into a purpose-built software platform or some hybrid alternative. This transformation extends to plan design as well, as you partner with the leadership across multiple functions and the People Operations team to rationalize plan complexity for the next fiscal year. You will navigate these cross-functional relationships and will serve as the primary point of contact for commission disputes, bringing a documented, defensible resolution process. As the function matures, you will also apply AI tools to accelerate actuals vs. projections analysis and assist in explanation of commission outcomes with speed and clarity.

The Skills You’ll Have

Commission Calculation & Administration (Salesforce, Excel, NetSuite, Commission Software Platforms, AI Tools)

Own monthly and quarterly commission calculations across 300+ commission-eligible employees and highly bespoke plan structures.
Demonstrate in-depth knowledge of commission calculation mechanics, including accelerators, tiered payouts, SPIFs, and clawback provisions.
Bring hands-on fluency in Excel at an advanced level — you build and audit complex calculation models before you replace them.
Work from the Bookings dataset as the commissionable source of truth — Salesforce-fed, but adjusted for post-close changes — and NetSuite for GL posting and expense reconciliation
Fluency with modern data and AI tooling is a strong differentiator — SQL, Python, and agentic AI development tools such as Claude Code.
Executive reporting on variances and attainment to plan on rolling basis
Ensure timely, accurate, and clearly communicated commission payouts to payees every cycle.

Plan Design & Rationalization

Lead a structured effort to analyze existing plan complexity, identify redundancy, and simplify the plan architecture.
Partner with BU leadership and HR to design a simpler, more scalable commission plan structure for the next fiscal year.
Critically evaluate why plans are structured the way they are, not just how to calculate them.
Bring a proven track record of simplifying a complex commission plan landscape, not just administering what exists.
Document plan logic and assumptions so that plan design decisions are transparent and auditable over time.

Technology Transformation (Excel → CaptivateIQ / Spiff / Xactly)

Own the end-to-end roadmap for migrating commissions out of Excel and into a purpose-built commissions platform.
Bring a proven track record of personally leading a systems transformation — replacing manual, spreadsheet-based processes with software.
Evaluate and implement a commissions platform such as CaptivateIQ, Spiff, or Xactly, including data migration and change management.
Design the governance structure, controls, and documentation that go with a new platform.
Leverage AI tools (ChatGPT, Claude, Copilot, or similar) to accelerate variance analysis and improve the quality of explanations.

Stakeholder & Dispute Management

Serve as the primary point of contact for commission inquiries and disputes, with a documented resolution process.
Communicate complex commission calculations clearly — to a rep who believes they were underpaid, and to an executive who wants the one-number summary.
Coordinate seamlessly across Sales Operations, People/HR, Legal, and Accounting to ensure plan documents, quota letters, and accruals are accurate and timely.
Produce clear monthly summaries of commission expense drivers, attainment distributions, and anomalies for Finance leadership.
Build trust with a 300+ person commission-eligible organization by being consistent, transparent, and fast to resolve issues.

Within 90 Days, You’ll

Develop a deep, working understanding of every current commission plan, calculation methodology, and Excel-based process.

Achieve a seamless, error-free transition of commission calculation ownership, ensuring no missed or late payout cycles.

Establish a documented dispute-resolution process and become the trusted point of contact for commission inquiries.

Within 180 Days, You’ll

Develop a clear, CFO-approved roadmap for commissions platform migration, including vendor evaluation and selection.

Deliver an initial plan rationalization analysis, identifying redundancy and proposing a simplified structure for the next fiscal year.

Implement a recurring, AI-assisted variance analysis and reporting process for Finance leadership.

Within 365 Days, You’ll

Successfully complete migration of commissions administration onto a modern platform (CaptivateIQ, Spiff, Xactly, or comparable).

Launch the rationalized commission plan structure for the new fiscal year in partnership with Sales leadership and HR.

Ensure zero material commission calculation errors and consistent, on-time payout cycles across all divisions.

Apply Now

Demo Engineering Manager Bangalore

The Opportunity

This is a truly ground-floor opportunity to build and lead a brand-new Demo Engineering team in Bangalore, shaping its operations from scratch while working with our cutting-edge AI product, Scout. You will manage a local team of Demo Engineers, ensuring the highest quality, architecture, and design oversight for our critical work queue, directly impacting our sales and presales success. This role offers high visibility within the GTM organization and the chance to make a substantial, career-defining impact.

What You’ll Do

As the Manager, Demo Engineering, you will step into a pivotal role, spearheading the establishment and growth of our Bangalore-based team. You’ll be responsible for the full lifecycle of team leadership, from hiring and onboarding talented Demo Engineers to fostering their professional development through dedicated 1:1s and constructive performance feedback. A core part of your day will involve expertly running the work queue, assigning tasks, meticulously tracking progress against shifting priorities set in collaboration with the Director, Solutions, and providing clear, consistent reports on team delivery and any roadblocks.

You will maintain an unyielding quality bar for every solution shipped, ensuring all builds adhere to sound Sitetracker/Salesforce design practices and innovative agentic AI/Scout patterns. Your architectural oversight will be crucial, ensuring the team’s output meets robust design standards. You’ll also take ownership of our demo organizations and environments, managing upgrades, data integrity, access, and documentation.

While your primary focus is leadership and oversight, you’ll stay hands-on enough to directly tackle deal-critical or overflow builds when volume spikes, earning your team’s respect. Collaborating closely with Sales Engineers, you’ll translate complex business requirements into compelling, value-led demo scripts, proactively closing any gaps in incomplete requirements before development begins. This role operates on a hybrid schedule, requiring two days in the office with a work window of 2-10 PM IST to align with global teams.

The Skills You’ll Have People Leadership & Team Delivery

Has managed a team that builds or configures technical products (demos, solutions, or software), including hiring, 1:1s, and performance feedback.
Has run a work queue against shifting priorities and reported delivery status upward.
Holds an uncompromising quality bar on everything that ships from their team.
Has built a technical team from scratch or significantly scaled one through strategic hiring.
Has a proven track record of developing individual contributors into materially bigger and more impactful roles.

Solution Architecture & Build Oversight

Possesses a hands-on history of value-based demo builds on the Salesforce platform, demonstrating admin-level configuration expertise.
Has worked with or reviewed agentic AI / LLM-tool workflows effectively enough to critically judge whether a build is sound and robust.
Can independently own the maintenance, upgrades, and access management of complex demo organizations and environments.
Holds one or more Salesforce certifications and/or possesses direct Sitetracker platform experience.
Has directly built agentic / Scout-style workflows, or successfully led a team in their development.

Business Translation & SE Partnership

Has a demonstrated ability to translate complex business requirements into functional, impactful demos or configurations.
Has successfully partnered with sales or presales teams to accurately scope projects and consistently deliver against deadlines.
Proactively defines realistic deliverables and closes critical requirement gaps with Sales Engineers before the team commences building.
Has been customer-facing in a presales or solutions capacity, confidently representing technical solutions.
Can effectively carry a significant part of a prospect call, especially when detailing a specific build’s functionality or architecture.

Industry Knowledge

Possesses some exposure to Telecom, Utilities, Renewables, or another infrastructure-heavy industry.
Has experience with a software company that specifically targets these infrastructure-heavy verticals.
Demonstrates a strong ability to rapidly learn new infrastructure-heavy industries and deepen existing expertise.
Has worked directly within one of Sitetracker’s core target industries.
Has worked for a software company serving Sitetracker’s target infrastructure-heavy industries.

Within 90 Days, You’ll

Successfully onboard and begin leading your Bangalore Demo Engineering team, establishing foundational trust and clear communication channels.

Take full ownership of the demo engineering work queue, demonstrating consistent assignment, tracking, and reporting on team priorities and delivery status.

Review initial builds from the team, providing direct, actionable feedback to ensure they meet the established quality bar and begin shipping to standard under your oversight.

Pass Sitetracker product certification

Within 180 Days, You’ll

Show measurable progress in developing individual contributors within your team, expanding their skill sets into areas they couldn’t tackle previously.

Establish a consistent cadence for reporting throughput, turnaround times, and team progress to the Director, Solutions.

Begin the creation and implementation of reusable demo assets, scripts, and how-to videos to empower sales and presales teams.

Within 365 Days, You’ll

Lead a fully staffed and high-performing Demo Engineering team that Sales Engineers confidently trust to transform rough briefs into polished, presentable solutions without additional intervention.

Ensure that all builds consistently ship to the highest standard under your review, with minimal Director oversight required.

Have a comprehensive library of reusable demo assets, scripts, and educational videos firmly in place, significantly enhancing the efficiency and effectiveness of our sales and presales efforts.

Apply Now

Manager (FDE) – Salesforce Bangalore

The Opportunity

This is more than just a management role, it’s your chance to shape how the world’s most innovative companies build the future. As the Manager of Forward Deployed Engineering, you won’t just oversee tasks; you’ll architect high-impact enhancements that drive growth and automate complex workflows across our product. You’ll join a collaborative, forward-thinking team that values innovation and gives you the autonomy to build real solutions with real impact. If you’re excited by clean code, creative problem-solving, and leading a team to leverage the full potential of the Salesforce platform, you’ll thrive here. What You’ll Do

As a Manager of FDE, you’ll hit the ground running and make an immediate impact by driving high-visibility projects that push the business forward. You will play a key role in building scalable, user-friendly solutions that power critical business operations while architecting enhancements that drive growth and automate complex workflows. As a hands-on technical expert, you will solve complex technical challenges and leverage the full potential of Force.com to deliver high-impact results. You will manage agile pod velocity and quality by collaborating cross-functionally to design, develop, and optimize custom Salesforce applications that improve how we engage with our customers and drive revenue. Acting as a coach and mentor, you will provide the autonomy and support for your team to build real solutions with real impact, fostering an environment that values innovation and growth. Finally, you will serve as a bridge between technical and business functions, strategizing and analyzing work that shapes the future of the product and the company.

The Skills You’ll Have

1. Hands-On Technical & Architectural Expertise (The “Player”)

Design and deliver complex technical architectures on the Salesforce/Force.com platform to solve unique infrastructure challenges.
Directly engage in high-level solutioning and coding to ensure the scalability and performance of customer deployments.
Step in as a technical lead for high-stakes projects, ensuring architectural integrity and best practices.

2. Agile Pod Velocity & Quality Management

Manage a high-performing engineering pod, ensuring consistent sprint velocity and on-time delivery of features.
Implement rigorous quality assurance and code review standards to minimize technical debt and deployment errors.
Optimize internal processes and agile methodologies to increase team efficiency and project transparency.

3. Technical Mentorship & “Unblocking” (The “Coach”)

Mentor junior and senior engineers, fostering their technical growth and professional development within the FDE organization.
Act as the primary escalation point to resolve complex technical blockers, ensuring the team remains productive and focused.
Create a culture of continuous learning by sharing architectural insights and technical best practices across the team.

4. Technical-to-Business Translation (TAM/BA Partnership)

Partner with Technical Account Managers (TAMs) and Business Analysts (BAs) to translate complex business requirements into technical specifications.
Communicate technical constraints and possibilities clearly to non-technical stakeholders to manage expectations and drive value.
Bridge the gap between customer needs and engineering execution, ensuring every technical solution delivers measurable business impact.

Within 90 Days, You’ll:

Complete Sitetracker product training and gain a deep understanding of our core architecture and deployment workflows.

Establish strong working relationships with your pod members and cross-functional partners in Product and Customer Success.

Assume full management of the FDE pod’s backlog and begin leading daily stand-ups and sprint planning sessions.

Within 180 Days, You’ll:

Successfully lead the pod through a major platform enhancement or high-visibility customer deployment project.

Implement a measurable improvement in pod velocity or code quality through process optimization or automation.

Conduct career development planning for all direct reports, identifying clear growth paths for each engineer.

Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way

Determine the best path to architect solutions and build out enhancements

Act as the team representative for core features that you have developed

Develop Lightning Web Components and build out full scale applications for customer use

Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way

Ramp up new hires and begin participating in the new hire interview process

Within 365 Days, You’ll:

Become a recognized technical authority within the company, influencing the broader FDE strategy and product roadmap.

Scale the capabilities of your pod to handle increasingly complex and large-scale global infrastructure deployments.

Achieve a high level of team retention and engagement through consistent coaching and technical leadership.

Contribute customizations and standardizations to the core product

Develop on the core product for customer suggested features

Build, architect, and maintain existing and new features for customer functionality

Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker product

Contribute customizations and standardizations to the core product. Develop on the core product for customer suggested features

Apply Now

Sales Development Representative London

The Opportunity

This is a founding role in a new, dedicated Scout sales motion. As a Senior Sales Development Representative, you will be the engine driving outbound pipeline creation during a high-impact period of regional expansion. Scout is Sitetracker’s enterprise AI agent platform. It does the work, not just reports on it, and it stays grounded in the customer’s own operational data. That makes it credible in an enterprise procurement review in a way that bolted-on AI tools are not.

Your job is to partner with our Scout Account Executive to find the organisations that need what Scout does — before they know Sitetracker — and build the initial relationships that bring them in. The initial target hypothesis is the installed base of field service management and workforce management platforms — ServiceMax, MaintainX, Procore, and adjacent solutions — where vendors have no credible AI roadmap and customers are actively looking for one.

This is a land-grab moment. You will be the person who fuels the pipeline to capitalise on it. This role operates independently from the core Sitetracker GTM motion — deliberately. That separation is structural, not cultural. You will work alongside a dedicated Scout AE from day one, fully supported by sales leadership, marketing, and existing SE resources as the motion builds momentum.

What You’ll Do

In this role, you will collaborate directly with sales leadership and your AE to define and execute the outbound go-to-market and account-based strategy for your territory from scratch. Because this is a founding motion, there is no inherited pipeline, no established playbook, and no blueprint to follow—and that is entirely the point.

Build the Blueprint: Construct the outreach approach from the ground up, test critical messaging hypotheses, and actively shape what the Scout sales development motion looks like as it scales.
Drive High-Value Pipeline: Consistently generate high-quality leads through thoughtful, targeted, and persona-driven outreach across phone, email, and social touchpoints.

Position the Entry Point: Identify and qualify new Scout business in adjacent markets, surfacing opportunities anchored to real business value, and positioning Scout as the strategic entry point into the broader Sitetracker platform.

Throughout this process, you will maintain a direct and collaborative relationship with your AE and sales leadership, proactively feeding back what messaging works, what objections arise, and what needs to pivot within a dynamic, two-way relationship where you are expected to have a view and share it openly.

The Skills You’ll Have: Outbound Prospecting Excellence

Complex SaaS Experience: Proven track record generating high-quality outbound pipeline for complex SaaS solutions, ideally in field service management, workforce management, or adjacent operational software markets.
Enterprise Navigation: Demonstrated ability to map enterprise accounts, navigate multi-stakeholder structures, and execute tailored strategies for Tier 1 accounts while scaling outreach for Tier 2/3 accounts.
Operational Discipline: Highly disciplined approach to building and following a consistent daily rhythm, utilizing time-blocking and meticulous CRM (Salesforce) hygiene to drive pipeline.
Framework Familiarity: Familiarity with MEDDPICC (or equivalent frameworks) to ensure the opportunities you surface are anchored in genuine business value and clear pain points.

Consultative and Commercial

Strategic Researcher: Researches effectively to understand how a target company makes money, where Scout’s value proposition intersects with their operational challenges, and who the right stakeholders are.
Value-Driven Messaging: Able to position AI-driven automation commercially — partnering with marketing and AEs to articulate what it is worth to a business’s operational outcomes, not just what it does.

Entrepreneurial Mindset — Non-Negotiable

Comfortable with Ambiguity: There is no established playbook for this motion. You must be eager to help write it.
Territory Ownership: Runs the prospecting territory like its owner. Takes full accountability for goals, activity metrics, and data-driven adjustments without waiting to be directed.
Pace and Urgency: Moves with pace and urgency. The market window is open now. Speed matters.

Resilient & Collaborative by Instinct

High Stamina: Exceptionally resilient, with the mental stamina to maintain momentum, positivity, and continuous performance through high-rejection outreach environments.
Team Multiplying Effect: Collaborative by instinct, thriving in a small founding team environment (your AE, marketing, and leadership) to make the team more than the sum of its parts.

Within 90 Days, You’ll:

Certified: Sitetracker and Scout certified — with a working command of how Scout is positioned, where it wins, and how it differs from generic AI tools in an enterprise evaluation.
Strategized: Target account list defined, prioritized, and documented within the agreed ICP for this motion alongside your AE.
Ramped: Initial outbound pipeline established and first discovery conversations underway using a structured, repeatable prospecting rhythm.
Accountable: Demonstrate absolute accountability through clean Salesforce tracking and meticulous activity logging.

Within 180 Days, You’ll:

Uncapped Pipeline: Active pipeline consistently meeting and exceeding goals through creative outbound strategies and focused execution.
Trusted Partner: Established yourself as a trusted, strategic partner to your AE and the regional Scout sales team.
Playbook Iteration: Feed continuous insights into the feedback loop regarding market barriers, objection handling, and messaging refinement based on real market evidence.

Within 365 Days, You’ll:

Bar-Raising Performance: Become a bar-raising performer, consistently hitting top-quartile pipeline generation performance for the Scout platform.
Playbook Contribution: Material contribution to the formalized Scout GTM playbook — including ICP refinement, sequence optimization, and prospecting strategy that informs how the motion scales beyond the founding team.

Apply Now

Sales Enablement Associate / Specialist Austin, TX

The Opportunity

Join Sitetracker’s Global Enablement & Strategic GTM Programs team as our first Enablement & GTM Programs Associate based in the Americas, helping build the operational foundation that enables our global revenue organization to scale. You’ll bring regional coverage to the US sales organization, own the operational mechanics behind enablement delivery, and help create the reporting framework that demonstrates how enablement directly improves seller performance and ramp time.

This is a net-new role with exceptional visibility and ownership. Top performers are defined by reliability and agency—they make sure nothing slips, proactively drive work forward without formal authority, and consistently turn complex inputs into simple, actionable resources that sellers actually use. You’ll work directly with senior revenue leaders while helping shape a function that is still being built.

For someone who enjoys building processes, improving operations, and seeing measurable business impact, this role offers the opportunity to help define how Sitetracker enables its global sales organization while following a clearly defined career path from Associate to Specialist and beyond.

What You’ll Do

As the Enablement & GTM Programs Associate, you’ll own the day-to-day operations that keep Sitetracker’s enablement function running smoothly. You’ll administer Showpad, build and maintain learning paths, manage onboarding programs, coordinate New Hire Bootcamps, oversee certification programs, and ensure our enablement content remains current, organized, and trusted by the sales organization. You’ll become the operational backbone that allows strategic enablement initiatives to scale globally while creating capacity for the broader team to focus on methodology, coaching, and GTM strategy.

You’ll establish dedicated support for both the Americas and APAC regions by coordinating enablement sessions, office hours, GTM All Hands, Quarterly Business Reviews, Sales Kickoff planning, and cross-functional launch programs. Working closely with Product Marketing, Revenue Operations, Sales Leadership, and Customer Success, you’ll coordinate the PMM-to-Enablement intake process, track key milestones, manage logistics, drive action items to completion, and proactively flag risks before they impact launch readiness.

You’ll also help build the evidence loop between enablement activity and sales performance. By partnering with Enablement and GTM leadership, you’ll contribute to recurring reporting that connects Showpad engagement with Salesforce performance, helping the business better understand the relationship between enablement participation, seller ramp time, and commercial outcomes. Through disciplined execution, operational rigor, and continuous process improvement, you’ll help establish scalable programs that support the continued growth of Sitetracker’s global revenue organization.

The Skills You’ll Have

Enablement & Learning Operations

Build, publish, and maintain structured learning paths and courses within a sales enablement platform or learning management system.
Develop disciplined content governance through consistent naming conventions, tagging, version control, ownership, and expiry management.
Audit enablement content libraries and partner with stakeholders to improve content quality, organization, and adoption.
Design role-based onboarding paths, certification programs, and learning experiences that scale with business growth.
Establish governance practices that create long-term trust, accountability, and adoption across the enablement platform.

Program Coordination & Managing Multiple GTM Initiative

Coordinate multiple concurrent enablement programs while consistently delivering against competing priorities and deadlines.
Own end-to-end logistics for onboarding cohorts, enablement sessions, GTM events, and high-visibility meetings.
Drive action items to completion by proactively following up with cross-functional stakeholders and senior leaders.
Design or significantly improve recurring operational processes that increase efficiency and scalability.
Introduce tracking mechanisms, intake processes, or governance frameworks that strengthen execution and organizational follow-through.

Data Handling, Reporting & Insights

Produce accurate recurring reports using CRM data, spreadsheets, and operational metrics.
Build and maintain reliable reporting packs for leadership using Salesforce reporting and strong spreadsheet skills.
Monitor key sales and enablement metrics while validating data accuracy before distribution.
Connect multiple data sources to generate operational insights that improve business decision-making.
Develop dashboards and reporting that help leadership measure enablement effectiveness and seller performance.
Comfortable using AI tools (e.g., ChatGPT, Gemini, Copilot) to improve productivity, summarize information, draft reports, or accelerate analysis while validating outputs for accuracy.

Communication & Stakeholder Partnership

Write clear, concise seller-focused communications that translate complex product and marketing updates into actionable guidance.
Summarize detailed information into practical resources that sales teams can quickly understand and apply.
Build productive relationships across Product Marketing, Revenue Operations, Sales Leadership, and Customer Success.
Facilitate enablement sessions, workshops, and internal communications with professionalism and confidence.
Partner effectively across regions and functions to improve launch readiness, commercial execution, and seller adoption.

Within 90 Days, You’ll:

Take ownership of Showpad administration, content governance, onboarding logistics, certification management, and recurring enablement operations.

Establish reliable Americas and APAC coverage for enablement sessions, office hours, onboarding support, and key GTM programs.

Build strong working relationships across Product Marketing, Revenue Operations, Sales Leadership, and Customer Success while confidently managing multiple concurrent initiatives.

Begin producing recurring operational reporting with a focus on accuracy, consistency, and executive readiness.

Within 180 Days, You’ll:

Fully operationalize enablement workflows, certification tracking, content governance, and recurring GTM programs with minimal day-to-day guidance.

Independently coordinate Quarterly Business Reviews, GTM All Hands, onboarding cohorts, Sales Kickoff planning, and PMM-to-Enablement intake while ensuring milestones remain on track.

Own the production of recurring reporting packs for weekly sales meetings, QBRs, and CRO reviews while continuously improving reporting quality and operational efficiency.

Become the trusted point of contact for enablement operations across the Americas while proactively identifying opportunities to improve processes.

Within 365 Days, You’ll:

Establish Showpad as a trusted, well-governed enablement platform with role-based onboarding, certification management, structured content governance, and scalable operational processes.

Help build a reliable reporting framework that connects enablement participation with sales performance, supporting the organization’s goal of improving seller ramp time by 10%.

Successfully transition operational ownership of enablement logistics, recurring GTM programs, and reporting, enabling leadership to focus more time on coaching, methodology, and strategic GTM program design.

Become a trusted operational partner to Revenue Leadership by consistently delivering high-quality enablement operations, cross-functional execution, and measurable improvements across the global revenue organization.

Apply Now

Senior Customer Success Manager Austin, TX

The Opportunity

Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you’ll directly impact customer retention and growth by demonstrating tangible value and ROI. You will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the US region while experiencing constant growth challenges and opportunities.

What You’ll Do

As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value across the dynamic US region, partnering with a diverse portfolio of Enterprise and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker’s business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives.

You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers’ voices are heard and their evolving needs are met with innovative solutions.

The Skills You’ll Have

Core Customer Success Manager skills:

+ Manage a diverse portfolio of enterprise accounts, applying high-touch engagement models that drive strong relationships and help customers realize measurable value from the platform.

+ Create and execute impactful account and success plans, demonstrating a strong customer-first mindset and ensuring customers achieve clear business value from their investment.

+ Collaborate with Renewals and Sales counterparts to share customer health insights and influence positive renewal outcomes for six- and seven-figure contracts.

+Develop a deep understanding of your book of business to anticipate risks, remove blockers, and proactively guide customers toward successful outcomes.

+ Build trusted relationships with key stakeholders, positioning yourself as a strategic advisor and strong advocate for your customers internally.

Improving customer experience and satisfaction, including stakeholder management:

+ Fostered deep customer relationships through working in a ‘high-touch’ engagement model

+ Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences.

+ Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions.

+ Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction.

+ Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers.

Demonstrating ‘Business Value Realisation’ (BVR), and contract value:

+ Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives.

+ Clearly articulate how you identified value, how it aligned to a customer’s overall business objectives, and how it was delivered and measured.

+ Creates jointly-owned success plans with customers and validates business value with customer executives.

+ Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact.

+ Generates public endorsements from clients, serving as powerful advocates for Sitetracker’s solutions.

Technical Aptitude:

+ Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations.

+ Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs.

+ Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks.

+ Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes.

Within 90 Days, You’ll:

Successfully create and initiate success & account plans for your assigned portfolio of US accounts, aligning with customer and Sitetracker objectives.
Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision.
Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans.

Within 180 Days, You’ll:

Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes.
Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience.
Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker.

Within 365 Days, You’ll:

Consistently drive retention and expansion across your entire US portfolio, significantly contributing to Sitetracker’s growth through strong renewals and increased platform utilization.
Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner.
Shape and optimize Customer Success practices within the US region, contributing directly to Sitetracker’s global CS operational excellence and market leadership.

Apply Now

Senior DevOps Engineer – Salesforce Bangalore

The Opportunity

This is not a traditional Salesforce DevOps role focused on maintaining pipelines; this is an opportunity to own and evolve a modern, source-driven Salesforce delivery ecosystem at scale. As a Salesforce DevOps Engineer, you will be responsible for transforming how Salesforce applications are built, packaged, validated, and released by fully embracing Salesforce DX, CI/CD automation, and Second-Generation Packaging.

You’ll play a critical role in moving teams away from fragile, manual release processes and toward high-frequency, reliable, and secure deployments. Your work will directly impact product stability, engineering velocity, and customer trust. This role is ideal for someone who thrives on automation, takes proactive ownership, and enjoys influencing how engineering teams operate at scale.

What You’ll Do

As a Salesforce DevOps Engineer, you’ll design and drive a source-driven development and release strategy that supports multiple scrum teams delivering frequently and safely. You’ll build and optimise CI/CD pipelines that validate, test, secure, and package Salesforce metadata automatically — ensuring every release is predictable and production-ready.

You’ll work closely with developers, architects, and release stakeholders to manage package modularity, dependencies, and branching strategies. From troubleshooting complex deployment failures to improving pipeline performance and release cadence, you’ll ensure that Salesforce delivery is fast, scalable, and resilient. Your role will go beyond execution — you’ll actively identify risks, prevent incidents, and continuously improve DevOps maturity across teams.

The Skills You’ll Have

1. Deep Technical Proficiency in Salesforce DevOps

*Manages Salesforce metadata entirely as source code using Salesforce DX and Git as the system of record

*Creates, versions, and promotes Unlocked Packages or Second-Generation Packages using SFDX CLI

*Designs and executes CI-driven deployments without relying on Change Sets

*Automates deployments using Scratch Orgs and sandbox-based workflows

*Supports high-frequency releases (multiple per month) while maintaining stability

*Designs package dependency strategies for complex Salesforce codebases

2. CI/CD Automation & DevSecOps

*Builds and maintains CI/CD pipelines using tools like Jenkins or CircleCI

*Integrates validation, testing, and static code analysis into automated pipelines

*Implements automated package versioning as part of the release process

*Optimizes pipelines to reduce build time and deployment failures

*Embeds security and quality checks early in the delivery lifecycle

3. Proactive Leadership & Growth Mindset

*Independently troubleshoots and resolves build and deployment failures

*Proactively identifies and flags risks in release pipelines or delivery plans

*Supports multiple scrum teams simultaneously without compromising quality

*Drives automation and DevOps improvements without waiting for direction

*Prevents production incidents through early detection and proactive controls

*Mentors engineers on Salesforce DevOps best practices

4. Effective Technical Communication & Documentation

*Clearly explains branching strategies, pipeline architecture, and package flows to teams

*Documents CI/CD workflows, DevOps runbooks, and SFDX configurations

*Maintains and standardizes sfdx-project.json and related project structures

*Leads DevOps onboarding sessions for new teams

*Influences how teams structure repositories and manage releases

Within 90 Days, You’ll

Take ownership of existing Salesforce DevOps pipelines and release processes
Successfully support ongoing releases using SFDX-based, source-driven workflows
Identify gaps, risks, and improvement areas in CI/CD and packaging strategies
Establish trust with development and scrum teams through reliable delivery

Within 180 Days, You’ll

Implement or optimize Unlocked Packages or 2GP strategies across teams
Improve CI/CD pipeline performance, stability, and automation coverage
Increase release frequency while reducing deployment errors and rollbacks
Proactively prevent incidents through improved validation and monitoring

Within 365 Days, You’ll

Drive Salesforce DevOps practices at scale across multiple scrum teams
Enable high-confidence, high-frequency releases (more than two per month)
Standardize DevOps documentation, workflows, and delivery patterns
Act as a trusted DevOps leader influencing Salesforce engineering strategy

Apply Now

Senior Software Engineer Bangalore

The Opportunity

As a Full Stack Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer-requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform.Implementing on the force.com platform, you will use frameworks such as Apex, LWC, React, etc.

Utilizing your great communication skills, you will deliver scalable solutions that are adapted to various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.

The Skill Set

Strong understanding of object-oriented programming and design principles.
Effective communication skills and ability to collaborate in a team environment.
Familiarity with Salesforce Platform, including Apex programming and Lightning Web Components development (experience is a plus but not mandatory).
Salesforce certifications (e.g., Platform Developer I, Lightning Web Component Specialist) are desirable but not mandatory.
Ability to apply knowledge of modern JavaScript and unit testing frameworks (LWC, React) into the Salesforce domainKnowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (GitHub, Bitbucket, etc.)
Ability or Interest to lead a delivery team, including training sessions, stand-ups, mentoring, and providing issue resolution
Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
Ability to estimate effort towards building a solution and balance polish and speed effectively
Utilize computer science fundamentals and background
Focus rigidly on delivering quality solutions by thoroughly testing code before handing it over to QA, writing unit tests, and exercising best practices such as BDD or TDDServe as a member of an agile team and be able to take part in all of the associated processes and cadencesAdapt a pixel-perfect mockup into a functioning solution
Write modular, reusable, and scalable code

Within 60 Days,You’ll

Salesforce Platform Fundamentals:
Understand the Salesforce platform architecture and terminology (CRUD operations, object relationships, data model).
Learn the Salesforce declarative development tools (Process Builder, Workflow Rules, Validation Rules, Triggers, Formula Fields).
Master Lightning Web Components (LWC) for building modern user interfaces.
Be familiar with the Apex programming language (syntax, object-oriented concepts, data types, control flow).
Understand the Salesforce user interface (UI) development tools (Lightning App Builder, Aura Components).

Data & Integration:
Learn about Salesforce data management concepts (Objects, Fields, Relationships, Data Types).
Understand the concept of security and data access in Salesforce.
Gain basic knowledge of Salesforce integration tools (SOAP API, REST API, Apex Data Loader).

Development & Deployment:
Learn how to use Salesforce Developer Tools (IDE, Developer Console, Scratch Orgs).
Understand the Salesforce deployment process (Sandboxes, Change Sets, Releases).

Testing & Debugging:
Learn how to write unit tests for JavaScript, Apex classes and triggers.
Understand the importance of code coverage and how to achieve it.
Be familiar with basic debugging techniques in Apex and LWC.

Salesforce Ecosystem:
Understand the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
Learn about the Salesforce AppExchange and how to find and install apps.
Be familiar with the Salesforce community and resources (Trailhead, forums, documentation).

Apex Programming:
Leverage your Java programming skills to develop and maintain robust Apex code within the Salesforce Platform.
Collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient Apex solutions.

Complete your Development
Plan to be fully ramped on our technology stack and establish design patterns
Be a consulted contributor as part of one of our delivery teams
Deliver several enhancements and bug fixes
Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionalityBegin working with other senior developers to architect solutions for our customers
Know the development best practices and begin to help junior developers with questions about development practices
Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
Work with your manager to learn our deployment process

Continuous Learning:
Stay updated on the latest Salesforce technologies, tools, and best practices. Actively participate in training programs and certifications to enhance your skills on the Salesforce Platform.

Within 180 Days, You’ll

Become an expert in the functionality and codebase of several modules across the Sitetracker product
Have built and shipped large modules
Serve as a technical expert for modules and features built during the requirement and design sessionsCollaborate with external teams to debug issues raised by customers.
Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
Use your expertise to identify technical debt and deliver an action plan to resolve it.
Take part in customer meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non-technical wayArchitect End-to-End Solutions.
Written clean, scalable code with solutions that result in features adopted and loved by customers
Serve as subject matter export to other teams for features that you have developed

Within 365 Days, You’ll

Mentor junior and mid-level developers on development practices
Drive efficiencies in the team by being an advocate for process/coding standard improvement
Define standards for new technologies
Generically develop large-scale modules so that we can extend and enhance the Sitetracker offering
Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
Develop strong industry expertise in the industries we serve to better inform the software you develop
Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
Have established strong bonds with your team members that ensure efficient completion and building of features that our customers love

About Sitetracker

Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.

However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.

We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.

Apply Now

Strategic Enterprise Account Executive Singapore

The Opportunity

The infrastructure that runs the modern world (power grids, data centres, fibre networks, EV charging) is being built out faster than at any point in a generation. The companies doing that work are drowning in the volume, variety, and velocity of it. Sitetracker is how they stay ahead of it.

Sitetracker is the AI-native platform for infrastructure lifecycle management, covering project, construction, operations, and asset management in one system of record. Scout, our enterprise AI agent platform, is what sets us apart. Scout does the work, not just reports on it, and it stays grounded in the customer’s own data so the answers are trustworthy enough to act on. That is what holds up in an enterprise procurement review when a bolted-on chatbot does not.

You will be our go-to Strategic Account Executive for the APAC territory. Your job is to grow revenue and to shape how Sitetracker leads the AI-native transformation of digital infrastructure across APAC. You will own a priority territory with strong product-market fit, backed by proven customer outcomes, a differentiated platform, and strong demand generation.

Our top performers work as enterprise advisors. They bring strategic thinking, curiosity, and real customer empathy. They own outcomes, not quotas. If you raise the bar, love winning new logos, and want autonomy, scale, and purpose, this is a role worth a serious look.

What You’ll Do

You will join a sales team that pairs start-up pace with enterprise ambition. This is a build role, not an inherited book of business. You will define and execute the go-to-market strategy for your territory, engage new prospects, and guide them through high-stakes decisions with precision and insight.

Every deal moves the industry forward, whether that is energising a new grid interconnection, standing up a data centre, upgrading a telecom network, or scaling EV charging. You will orchestrate complex buying journeys across large stakeholder groups, partner cross-functionally with product, marketing, and services, and earn the trust of executives on both sides. This is a quota-carrying role in a MEDDPICC environment, and it is also a chance to lead, to sell a genuinely differentiated platform, and to leave a mark.

You will be selling into a market that is actively rethinking how it uses AI. Part of the job is separating signal from hype: showing skeptical enterprise buyers what agentic AI grounded in their own operational data actually changes about how their teams work, and what it is worth.

The Skills You’ll Have Enterprise Sales

Strong evidence of success selling complex SaaS solutions across mid-market, large, and enterprise accounts, ideally in Telecom, Energy, or adjacent infrastructure sectors.
Can walk through, in detail, how you navigate a complex enterprise SaaS deal to a win and the role you personally play in it.
Won high-value SaaS deals ($300k+ ARR) by navigating complex buying centres and influencing executive stakeholders.
Knows when to bring in the right partners based on deal strategy.
Defines and executes territory plans against a named top-account list, and can do this for Sitetracker’s priority APAC accounts under our go-to-market strategy.
Executes within MEDDPICC or a comparable methodology, holding rigour and velocity across every cycle.

Consultative Sales

Researches effectively: understands how a target company makes money, where it aligns to our value proposition, and who the stakeholders are.
Drives the conversation around product and unique value, knows the proof points, and ties platform capability directly to business outcomes.
Builds credible business cases and ROI models for prospects, including the economics of AI-driven automation, not just software seats.
Plays back the financial impact of the solution and presents commercial offers anchored to that business case.
Acts as a challenger and trusted advisor by knowing the customer’s industry and business well.

Entrepreneurial Mindset

Runs the territory like its CEO. Owns the actions, owns the decisions, and moves with speed and urgency.
Builds and sustains a healthy (5x) pipeline and drives opportunities through the full cycle to a win.
Leads a cross-functional account team (SDR, SE, Product, Delivery, Legal, CSM) through complex cycles and creates alignment between our team and the customer’s.
Builds for the long term, focusing on durable deals that last.

Within 90 Days, You’ll:

Be Sitetracker certified, including a working command of how Scout is positioned and where it wins.
Understand Sitetracker’s business objectives and strategy.
Know your territory and be able to build territory, account, and opportunity strategy.
Be developing effective cross-functional relationships across the team.
Begin establishing your pipeline and take ownership of existing relationships and accounts.
Have command of the Sitetracker message and be able to tell our story to customers and prospects.
Run productive meetings that advance opportunities and accounts.

Within 180 Days, You’ll:

Be executing the Sitetracker sales process, including MEDDPICC qualification and documentation.
Have exceptional command of the message and the process.
Have your territory planned and your pipeline defined.
Be actively engaged with customers and prospects and on track to goal.

Within 365 Days, You’ll:

Look back on year one able to take pride in “getting it done” and “doing it right.”
Have hit your ARR and new-logo goals, delivered with quality, integrity, and respect.
Contribute to best practice by spotting improvements and taking the initiative to recommend and implement them.

About Sitetracker

Apply Now

Strategic Enterprise Account Executive (Northern Europe) United Kingdom

The Opportunity

Here’s an opportunity to shape how entire industries scale — while accelerating your own career in a role built for impact. You won’t just drive revenue — you’ll shape how Sitetracker continues to lead in digital infrastructure transformation across the Nordics region. Our platform powers billions in assets and connects the future of telecom, energy, and smart cities. You’ll take ownership of a priority territory with strong product-market fit, backed by the momentum of proven success and world-class demand generation.

Our top performers aren’t just sellers — they’re enterprise advisors. They bring strategic thinking, relentless curiosity, and deep customer empathy to the table. They own outcomes, not just quotas. If you’re a bar-raising sales professional who enjoys winning new logos and is eager for autonomy, scale, and purpose, you’ll find this role unmatched in opportunity and scope. The infrastructure world is changing fast — and you’ll be at the centre of that evolution by positioning Sitetracker’s leading software solution.

This role will require you to demonstrate sustained success of selling enterprise SaaS software across Nordics/Northern Europe.

What You’ll Do

You’ll join a rapidly scaling sales team that blends start-up agility with enterprise ambition. This role isn’t about inheriting a book of business — it’s about building one. You’ll define and execute go-to-market strategies for your territory, engaging with new prospective customers, and guiding them through high-stakes decisions with precision and insight.

Every deal you drive moves the industry forward — whether it’s accelerating EV charging, upgrading telecom networks, or transforming energy deployment. You’ll orchestrate complex buying journeys across large stakeholder groups, collaborate cross-functionally with product, marketing, and services, and influence key executives on both sides. This is a quota-carrying role in a MEDDPICC sales environment, but more than that — it’s a chance to lead, innovate, and leave a mark.

The Skills You’ll Have

Enterprise Sales

Demonstrates strong evidence of success selling complex SaaS software solutions across mid-size, large and enterprise businesses, preferably having sold in the Telecom & Energy industries
Can demonstrate key wins in the Northern Europe/Nordics region (Norway, Sweden, Finland, Iceland, Denmark).
Can clearly walk through in detail how to navigate key enterprise SaaS software deals to a successful win and the role you play within that
Won high-value SaaS deal ($300k + ARR) by navigating complex buying centres and influencing executive stakeholders
Know when to engage the right partners based on the deal strategy
Evidences defining and executing territory plans with a list of top accounts and can do this for Sitetracker’s 120 top accounts according to our go-to-market strategy.
Executed flawlessly within a MEDDPICC or similar methodology, ensuring rigor and velocity across every deal cycle

Consultative Sales

Strong approach to researching effectively, understands and aligns on how a target company aligns with the company value proposition, validates how the prospect generates revenue & identifies target stakeholders.
Drives discussions around product and unique value proposition, knowing the proof points, specifically how product ties to business outcomes
Evidences understanding of building business cases & ROIs for prospects.
Executes using a consultative approach by gathering data & playing back the financial impact of the solution on the customer’s business and presents a commercial offer to a prospect tied directly to the business case justification.
Acting as a challenger and a trusted advisor by knowing the customer’s industry and business

Entrepreneurial mindset

Acting as if you are the CEO of your territory. Taking ownership of your actions and decisions, and working with speed and urgency to drive results.
Strong ability in building and developing a quality and healthy (x5) pipeline and managing that pipeline of opportunities through the entire sales cycle to a successful win.
Working with and Leading a cross-functional account team (SDR, SE, Product, Delivery, Legal, CSM) through complex sales cycles and create alignment between the internal and customer teams
Building for tomorrow by focusing on creating long-term, sustainable deals that have a lasting impact.

Within 90 Days, You’ll:

Become Sitetracker certified
Understand Sitetracker business objectives and strategy
Be familiar with assigned territory and able to create territory, account and opportunity strategy
Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
Begin to establish your pipeline
Take ownership of existing business relationships and accounts
Have command of the Sitetracker message and are able to articulate our story to customers and prospects
Conduct successful meetings and advance opportunities and accounts

Within 180 Days, You’ll:

Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
Have exceptional command of the Sitetracker message and process
Have your territory planned and pipeline defined
Be engaged with customers and prospects and on track with your goals

Within 365 Days, You’ll:

Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement

About Sitetracker

Apply Now

Talent Acquisition Intern Bangalore

The Opportunity (6-Month Internship)

This isn’t a typical recruiting internship. It’s an opportunity to learn how a world-class Talent Acquisition team helps scale an enterprise SaaS company.

At Sitetracker, Talent Acquisition is a strategic partner to the business—not simply a function that fills vacancies. During your six-month internship, you’ll get to work alongside experienced Talent Acquisition professionals and hiring leaders to help attract exceptional talent that will shape the future of our company.

You’ll learn what differentiates a good candidate from a truly exceptional one, develop commercial awareness and build skills that will prepare you for a successful career in Talent Acquisition, People Operations or Human Resources.

If you’re naturally curious, love solving problems, enjoy building relationships and want to understand how high-performing technology companies attract exceptional people, this internship will give you the experience, coaching and ownership to accelerate your career.

What You’ll Do

From your first week, you’ll become an active member of the Talent Acquisition team rather than simply observing from the sidelines. You’ll work with the recruiter(s) to support our hiring efforts across Bangalore and Delhi; through this, you will learn how hiring decisions influence the growth of a global SaaS company.

You’ll review inbound applications to understand what separates good candidates from truly exceptional ones, developing your ability to assess capability, potential and alignment to Sitetracker’s Performance Based Hiring methodology.

You’ll support the coordination and scheduling of interviews across multiple time zones, ensuring candidates and interviewers have a seamless experience throughout the recruitment process.

As one of the first people that many candidates meet when interviewing with Sitetracker, you’ll help create an exceptional first impression by welcoming candidates during in-person interviews at the office, helping them feel comfortable, and ensuring every interaction reflects our values and employer brand.

You’ll also contribute to employer branding initiatives, university engagement, talent community building and recruitment marketing activities that strengthen Sitetracker’s reputation as an employer of choice.

Along the way, you’ll help improve how we work by supporting recruiting operations, maintaining accurate data within Lever, creating recruiting dashboards and market insights, and identifying opportunities to automate repetitive work using AI tools.

As your confidence grows, you’ll take increasing ownership of sourcing projects, employer branding initiatives and process improvements, giving you exposure to every stage of the recruitment lifecycle.

The Skills You’ll Have Communication & Relationship Building

Demonstrate confident written and verbal communication.
Represent Sitetracker professionally with candidates, hiring managers and interviewers.
Create a welcoming and memorable experience for every candidate throughout their interview journey.
Adapt communication style to suit different audiences and situations.

Talent Intelligence & Sourcing

Review inbound applications and recognize the characteristics that differentiate exceptional talent.
Build and analyze internal applicant talent pools and provide insights that influence recruiting strategy.
Develop an understanding of enterprise SaaS hiring and competitive talent landscapes.

Organisation, Candidate Experience & Continuous Improvement

Manage multiple priorities while maintaining exceptional attention to detail.
Coordinate interviews across multiple calendars and international time zones.
Keep candidate information accurate and organised within recruiting systems.
Deliver timely, thoughtful communication throughout the recruitment process.
Demonstrate ownership, curiosity and a continuous improvement mindset in everything you do.

Within 30 Days, You’ll

Complete onboarding across our recruiting technology, AI tools and Talent Acquisition processes.

Develop a strong understanding of Sitetracker’s products, customers, values and Performance-Based Hiring methodology.

Learn how recruiters evaluate candidates by reviewing inbound applications alongside the Talent Acquisition team.

Begin supporting interview scheduling.

Welcome candidates during in-person interviews at the office and help deliver an exceptional first impression of Sitetracker.

Within 90 Days, You’ll

Review inbound applications and confidently recommend candidates for recruiter review.

Build talent pools from inbound applicants that support hiring initiatives.

Coordinate interviews across global teams while maintaining an exceptional candidate experience.

Create personalised outreach campaigns using AI to improve engagement and efficiency.

Contribute to employer branding, university outreach or recruitment marketing initiatives.

Within 180 Days, You’ll

Consistently deliver high-quality inbound candidate pipelines for assigned searches.

Demonstrate the ability to distinguish high-potential candidates through application reviews and recruiter calibration sessions.

Be recognised as a trusted member of the Talent Acquisition team who consistently demonstrates Sitetracker’s values of Intense Competence, Act with Agency, Build for Tomorrow and Rigorous not Ruthless.

Apply Now

Upgrade Engineer – Salesforce Bangalore

The Opportunity

Are you passionate about Salesforce, solving complex platform problems, and finding smarter ways to make operational processes faster and more reliable? Sitetracker is looking for a Platform Upgrade Operations Engineer to help transform how we deliver platform upgrades.

Our team owns the end-to-end Sitetracker upgrade process—from readiness and pre-upgrade checks through execution, troubleshooting, testing, and post-upgrade validation. The goal is not simply to execute upgrades successfully, but to continuously make the process more automated, predictable, and scalable.

You will combine strong Salesforce Administration and Configuration knowledge with Copado, Copado Robotic Testing (CRT), scripting, automation, and practical AI capabilities. You will identify manual steps and turn them into automated checks, tests, workflows, and intelligent agents.

You don’t need to be a software developer. You do need strong Salesforce knowledge, the ability to read and understand Salesforce code, strong troubleshooting skills, and a mindset of asking: “How can we make this upgrade automatic?”

What You’ll Do

As a Platform Upgrade Operations Engineer, you will plan and run multi-week phased rollouts through sandbox, UAT, and Production for enterprise customers. Your success will be measured by rollout predictability, pre/post-upgrade validation rigor, and clean UAT hand-offs rather than net-new builds.

You will methodically plan the phased rollout precisely under a release calendar, validate configurations and permissions before and after, and spot regressions early. You are expected to communicate status crisply to customers and implementation partners (such as TechM), turning every upgrade into a reusable runbook.

The Skills You’ll Have Salesforce Package Upgrade Execution

Plan and execute managed-package upgrades across sandbox, UAT, and Production environments.
Manage sequenced rollout steps, strict dependencies, and the final production cutover.
Own multi-week, multi-phase enterprise upgrades, requiring tight coordination with implementation partners to drive on-time, regression-free deployments.

Environment, Config & Permission Validation

Perform rigorous pre/post-upgrade backup comparisons to protect customer trust and prevent Sev-1 incidents, such as permission-set discrepancies.
Validate configurations, manage sandbox environments, and execute targeted smoke testing to confirm nothing has regressed during the upgrade.
Build and utilize repeatable data, metadata, and backup-comparison methods capable of resolving disputed post-upgrade incidents.

UAT Coordination & Customer-Facing Upgrade Comms

Run clean UAT hand-offs, create smoke-test guides, and facilitate go/no-go governance checkpoints.
Produce controlled customer-facing upgrade materials, communicating schedule, risks, and status updates directly to enterprise customers and partners.
Lead advance-notice processes for production-impacting changes to ensure phased rollouts land smoothly.

Release Management & Salesforce Platform Aptitude

Demonstrate strong fluency in release trains, versioning, and dependencies to shorten planning cycles and de-risk cutovers.
Apply a deep understanding of Salesforce platform mechanics that directly affect managed-package upgrades.
Utilize release-train or DevOps tooling (such as Copado) alongside Salesforce certifications to streamline operations.

Within 90 Days, You’ll

Understand the Sitetracker upgrade lifecycle and Salesforce platform.

Become proficient with the upgrade playbook, Copado, CRT, and existing automation.

Execute defined portions of standard upgrades.

Identify high-value opportunities for automation and AI.

Begin using AI tools as part of your daily technical workflow

Within 180 Days, You’ll

Independently execute standard and moderately complex upgrades.

Troubleshoot Salesforce, Sitetracker, configuration, automation, and testing issues.

Build or enhance automated pre- and post-upgrade validation.

Improve automated regression coverage using CRT or comparable tools.

Create reusable scripts and automation that reduce manual effort.

Implement practical AI-assisted workflows or agents that improve upgrade operations.

Turn recurring upgrade issues into automated checks, tests, or prevention mechanisms.

Within 365 Days, You’ll

Become a trusted technical resource for complex Sitetracker upgrades.

Own significant areas of the upgrade automation roadmap.

Build and maintain scalable automated pre- and post-upgrade validation.

Expand automated regression coverage.

Develop reusable automation and AI-assisted workflows that reduce manual intervention.

Identify opportunities to make more of the upgrade lifecycle fully automated.

Lead improvements that reduce upgrade duration, errors, and customer-impacting issues.

Help move Platform Upgrade Operations from a manual execution model to an automated and increasingly intelligent model.

Apply Now

UX Data Scientist New Delhi

The Opportunity

As a Senior Data Scientist on the Design team, you will play a pivotal role in transforming how some of the world’s most critical infrastructure companies operate. The experiences you shape for both humans and agents will directly influence how complex projects are planned, deployed, and managed at scale.

We are rethinking what excellent UX means in an agentic world. When the interface is a model, the quality of the experience is no longer carried primarily by pixels and flows — it is carried by behavior. What the agent retrieves, what it decides, what it says, when it refuses, and how reliably it does all of that across thousands of real situations. Those are measurement problems, experimentation problems, and evaluation problems. They are your problems.

This role is ideal for someone who combines statistical rigor with a strong builder mentality — someone energized by ambiguity, fluent in model behavior, and obsessed with what “good” actually means and how to prove it. You will set the standard for how agent experiences are designed, instrumented, and held to a quality bar at Sitetracker — hands-on, technically deep, and relentlessly connected to customer outcomes.

You will be embedded in a scrum team — designing, measuring, and delivering alongside Engineering and Design on a day-to-day basis. You will own day-to-day decisions for your experience area, mentor others on rigor and method, and ship to production. For someone who wants to build, measure, and elevate the craft around them, this is the role.

The Skills You’ll Have Act with Agency

Thrive in fast-moving environments and deliver high-impact outcomes at pace
Independently identify ambiguous challenges and take ownership of driving them to resolution
Champion new ideas, influence stakeholders, and rally support around strategic initiatives
Identify workflows where AI tools and emerging technologies accelerate delivery, and make building the default way you work

Measurement, Experimentation, and Evaluation

Define what “good” means for an agentic experience and turn it into metrics, evals, and datasets that hold up under scrutiny
Design and analyze experiments — A/B tests, holdouts, shadow runs — with correct sizing, clean reads, and honest conclusions
Build offline and online evaluation systems for LLM behavior across correctness, grounding, safety, tone, and latency
Apply statistical and ML fluency to real, messy production behavior — distinguishing signal from noise and root cause from symptom

Agentic UX and Behavior Design

Turn complex enterprise workflows into agent experiences people can actually use without training
Design context architecture, decision paths, and communication patterns, and reason about how they shape behavior across the full input distribution
Work directly with customers — running pilots, mining usage, and iterating based on how they actually behave, including customers with complex needs or in delicate situations
Make tradeoff decisions across user needs, agent behavior, technical constraints, and business goals, and connect those decisions to commercial outcomes

Competitive & Market Awareness

Maintain running awareness of the competitive landscape across multiple verticals
Identify gaps and opportunities and produce analysis that connects to product and behavior decisions
Track market trends, adjacent products, and emerging tools, connecting what’s happening in the market to what Sitetracker should be doing
Regularly contribute to competition and industry Slack channels with substantive observations

Within 90 Days, You’ll:

Collaborate regularly with product management, design, and engineering peers, and have met key stakeholders across the departments you work with
Be on the phone with customers, learning their workflows, pain points, and how they use Sitetracker and Scout. Know the personas and subverticals
Deliver work to your scrum team — pushing code, building instrumentation and evals, and demonstrating the builder standard
Be able to confidently demo Sitetracker’s core product in your area and give a solid cross-product demo
Stand up baseline evals and quality tracking for your area in Watch, and establish what you don’t yet measure
Begin mentoring others and providing substantive feedback in reviews

Within 180 Days, You’ll:

Lead the successful delivery of high-impact agent experiences across complex enterprise workflows
Own day-to-day decisions for your experience area independently, establishing leading indicators and making tradeoff decisions confidently
Architect Scout graphs and design sophisticated AI interactions, owning a comprehensive eval suite and tracking quality over time
Design and run experiments on real agent behavior, and run customer betas and previews independently — including with customers who have more complex needs or stronger opinions
Actively mentor others and raise the bar through consistent, high-quality reviews of evals, experiments, and agent designs
Contribute meaningfully to shared evaluation infrastructure and establish higher standards for quality measurement in your domain

Within 365 Days, You’ll:

Point to product successes you have driven that have directly contributed to commercial outcomes
Be recognized as an expert in your domain — people across the org come to you when they need to understand your experience area or how its quality is measured
Ship code confidently to production, build the instrumentation and evals that keep quality honest, and operate as a true peer with engineering
Be trusted with the most complex customer situations and maintain relationships with key customers that you built and maintain on your own
Shape direction across multiple projects with well-reasoned, evidence-backed positions that influence the roadmap
Set the pace for delivery in your domain and make others faster by reducing ambiguity early

Apply Now

Career Opportunities

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