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The Opportunity
At Sitetracker, we’re hiring our first-ever Contract Manager — a unique opportunity to build a vital function from the ground up. As the central point of contact for all company contracts, you’ll take full ownership of how we manage, store, track, and maintain critical documents across the business. This role is essential to improving operational clarity, supporting due diligence processes, and ensuring that key contract terms, obligations, and renewal dates are never missed.
Unlike legal-heavy roles you might find elsewhere, this position is more operational and administrative in focus, making it ideal for someone who thrives on creating structure, improving workflows, and taking real ownership. Until now, this work has been distributed across multiple team members — you’ll bring it together into a single, streamlined system.
If you’ve worked in a larger company and are now looking for the chance to leave your mark, this is your moment. You’ll have the autonomy to define best practices, implement scalable systems, and shape how contract management is done at Sitetracker for years to come.
What You’ll Do
In this role, you’ll serve as a key partner across departments, driving internal enablement and supporting compliance management efforts. You’ll work closely with teams to ensure that compliance obligations are understood, operationalized, and continuously monitored throughout the organization.
You’ll take the lead in developing, streamlining, and managing contract-related operational processes. This includes collaborating with stakeholders across departments to improve how contracts are handled and ensuring alignment with broader business goals.
You’ll act as a go-to resource for internal teams—especially Sales—by providing guidance on contractual requirements and compliance obligations. Your support will be essential in helping teams manage contracts effectively while mitigating risk.
Managing our contract records and reporting will be a core part of your responsibilities. You’ll maintain accurate documentation, track key contractual and statutory requirements, and support broader contract compliance objectives through structured oversight.
Additionally, you’ll coordinate and document approvals for non-standard contract terms during negotiations, ensuring alignment between Sitetracker’s internal policies and third-party agreements. Your work will bring clarity and consistency to contract governance across the business.
The Skills You’ll Have:
- Organizational and Process Management
- Understanding the entire lifecycle of a contract, from initial request and drafting through negotiation, execution, storage, tracking key dates (renewals, expirations), and potential termination or amendment. This includes basic organization of contract documents and awareness of the different stages involved.
- Ability to identify inefficiencies in existing contract workflows and contribute to the development and implementation of standardized processes, templates, and clause libraries to improve efficiency, consistency, and reduce errors. This includes documenting these processes and ensuring adherence.
- Proficiency in using contract management software (CMS) or other tools for tasks such as contract storage, tracking, alerts, reporting, and workflow automation. This also includes the ability to identify opportunities to optimize the use of these systems to enhance efficiency and provide better insights.
- Worked at a high growth tech company that has been through multiple financing rounds and/or liquidity event(s) and have had to navigate and establish new processes.
- Understanding of Contract Law and Software-Specific Agreements
- Understanding the core elements of a valid contract (offer, acceptance, consideration, legal capacity, lawful purpose), common contract clauses (indemnification, warranties, limitations of liability, termination), and fundamental legal concepts like breach of contract and remedies.
- Comprehending the unique legal and commercial aspects inherent in software agreements. This includes understanding different software licensing models (SaaS, perpetual, subscription), intellectual property rights in software (copyright, patents, trade secrets), data privacy and security obligations (e.g., GDPR, CCPA, HIPAA), service level agreements (SLAs)
- Negotiation and Communication Skills
- Ability to translate complex legal and technical jargon found in software agreements into clear, understandable language for non-legal and non-technical stakeholders (e.g., Sales, Product).
- Comprehending the unique legal and commercial aspects inherent in software agreements. This includes understanding different software licensing models (SaaS, perpetual, subscription), intellectual property rights in software (copyright, patents, trade secrets), data privacy and security obligations (e.g., GDPR, CCPA, HIPAA), service level agreements (SLAs)
- Inquisitive, questioning mentality with strong critical judgment, careful attention to detail, and strong organizational skills.
- Excellent written/verbal communication and negotiation skills.
- Highly responsive and service-oriented attitude.
- Ability to lead and support cross departmental teams across various time zones, developing and maintaining strong working relationships, and working effectively with various levels in an organization.
- Risk Assessment and Mitigation
- Ability to recognize common potential risks within standard contract clauses. This includes understanding the implications of standard indemnification language, warranty provisions, limitations of liability, data privacy clauses, and termination rights.
- Gained the ability to analyze risks specific to software agreements, such as those related to intellectual property infringement, data security breaches, service level failures, compliance with evolving data privacy regulations, and the implications of different licensing models. This also involves understanding the potential financial, reputational, and operational impact of these risks on the software company.
- The ability to proactively develop and implement strategies to mitigate identified contractual risks.
Within 90 Days, You’ll:
- Develop a solid understanding of the company’s business model, industry, products/services, and key stakeholders.
- Familiarize themselves with existing contract templates, processes, and systems (if any).
- Review and analyze key existing contracts to understand obligations, risks, and opportunities.
- Evaluate the current state of contract management processes (creation, review, negotiation, execution, storage, tracking).
- Basic Contract Support:-
- 1 )Begin assisting with the review and negotiation of less complex contracts under supervision.
- 2) Learn and utilize any existing contract management software or tools.
- 3) Ensure proper organization and storage of executed contracts.
Within 180 Days, You’ll:
- Independently manage the full lifecycle of a wider range of contracts, including drafting, reviewing, negotiating, and executing.
- Ensure contracts align with company policies and legal requirements.
- Process Implementation:-
- 1) Begin implementing identified improvements to contract management processes.
- 2) Contribute to the development and maintenance of standard contract templates and clause libraries.
- 3) Ensure consistent application of contract management procedures across the organization.
- 4) Identify and escalate potential contractual risks and propose mitigation strategies.
- Establish basic contract tracking mechanisms to monitor key dates, obligations, and performance.
- Effectively communicate contract terms and obligations to relevant teams.
Within 365 Days, You’ll:
- Contribute to the development and execution of the company’s overall contract strategy and proactively provide advice and guidance on contractual matters to internal stakeholders.
- Lead efforts to further optimize and streamline contract management processes for efficiency and scalability.
- Evaluate and potentially implement contract management software or tools to enhance workflow.
- Contribute to the development and maintenance of contract-related policies and procedures.
- Develop and deliver insightful contract-related reports and analysis to inform business decisions.
The Opportunity
As an Engagement Consultant & Architect on the Engineering & Development Services (EDS) team, you will have the opportunity to work with some of the most forward-thinking companies and make a meaningful impact on the industries they service.
You will work closely with our customers to gather requirements and find creative design solutions to manage the customer’s business process most effectively. You will be responsible for propelling the quality of our customer engagements and will get in-depth exposure to the Salesforce platform. With a strong attention to detail and a creative mind, you will drive success by working with a firmly committed and collaborative team that is laser-focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set
- Lead customer engagements with enterprise-level customers from implementation to continued feature build
- Dedicated Customer Engagement lead with enterprise customers
- Gather requirements from customers and design software solutions based on complex customer business processes and requirements
- Drive small team engagements to achieve technical initiatives
- Attack timelines and deliverables to ensure dedicated customer engagement goals are met
- Recommend continuous areas of innovation to the customer based upon our continually evolving product
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop thoughtful, analytical insights
- Thrive in a dynamic and customer-focused environment
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Experience Consulting on configuration & development on the Salesforce platform in a customer-facing environment is preferred
- Consult on best practices and paths forward to ensure our customers leverage the optimal design and development choices on customizations
Within 60 days, You’ll:
- Develop a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically about how Sitetracker can solve their problem)
- Lead enterprise-dedicated service engagements with Sitetracker customers
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Review large customer data set with no assistance/help from teammates
- Utilize knowledge of salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, You’ll:
- Provide thoughtful, practical solutions to customer needs
- Occasionally need help designing a solution but are not afraid to ask for assistance when stuck
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, You’ll:
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide a clear vision of what the solution should be and what the requirements are to the EDS Manager
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
Sitetracker powers the rapid deployment of tomorrow’s infrastructure. The global leader in deployment operations management software, Sitetracker helps innovative companies like British Telecom, KPN, Segra, and Chargepoint manage millions of sites and assets representing over $150 billion in portfolio holdings. By giving telecommunications, utility, smart cities, and energy teams a cloud-based solution that works easily and effectively, Sitetracker is accelerating the path to digital equity and a more sustainable future.
To continue our growth, we are expanding our sales team. This is your opportunity to be a part of an exceptional growth story.
As a member of our sales organization, you have the freedom to run your own business. You’ll drive full-cycle sales in new and existing accounts within our core verticals across the Nordics region. Bring the experience, pave the way – the organization will follow and support you throughout the sales journey. A sales-first culture, effective organizational support, world-class marketing and lead generation, tools and systems, differentiated products – we’ve got it all. What we need is exceptional talent.
The Skill Set:
- Sold complex SaaS software solution into the Nordics market
- Ideally will be Native or Business Professional proficiency in Danish, Finnish, Norwegian or Swedish
- You are able to define and execute territory account and sales plans
- Have a track record of closing enterprise level SaaS software deals
- Have sold and understand the importance of selling services along with the software
- You’re someone that has consistently met and exceeded quotas over the past 4-5 years
- Can demonstrate doing your own lead generation, qualification (prospecting, qualifying), managing and closing enterprise sales opportunities
- Have ideally worked for smaller companies/start ups
- Able to develop and manage pipelines, prospects and move a large number of transactions simultaneously through the sales pipeline
- You are accustomed to highly complex buying-centers, understand the customer organization and and able to building/maintaining relationships required to drive large deals, often exceeding $1M ARR, to close
- Able to lead a cross-functional account team through complex sales cycles and create alignment between the Sitetracker and customer teams
Within 60 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with assigned territory and able to create territory, account and opportunity strategy
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Begin to establish your pipeline
- Take ownership of existing business relationships and accounts
- Have command of the Sitetracker message and are able to articulate our story to customers and prospects
- Conduct successful meetings and advance opportunities and accounts
Within 180 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your territory planned and pipeline defined
- Be engaged with customers and prospects and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
We are searching for a highly driven and seasoned IT Administrator with extensive background in SaaS environments who can work onsite at our Montclair, NJ location 2-3 days a week.
In this role, you’ll bring your expertise of managing and supporting a diverse range of SaaS applications, which include Okta, Google Workspace, AWS, Azure, Drata GRC, and other commonly used cloud tools. You will be responsible for ensuring the smooth operation, security, and optimization of our SaaS infrastructure, providing exceptional technical support to our employees, and contributing to the overall efficiency of our IT systems. You’ll also be the go to person for our executives, supporting onsite departmental meetings as well as various company events.
What You’ll do:
- SaaS Administration & Management
- Onsite Support
- Technical Support
- Cloud Infrastructure Management
- Security & Compliance
- Project Management
- Vendor Management
The Skillset:
- Can configure, manage and maintain various SaaS applications, including Google Workspace (Gmail, Drive, Docs, etc.), Salesforce, AWS, Azure and other relevant SaaS platforms such as Slack, Freshservice, Zoom, Datto RMM, Mosyle, Okta Administration, Drata GRC platform.
- Have Implemented and enforced security policies and best practices for all SaaS applications.
- Manage user accounts, permissions, and access controls across multiple SaaS platforms.
- Utilize and monitor SaaS application performance and troubleshoot issues promptly.
- Have supported a global office setup in the USA, UK, and India
- Able to prioritize diagnosis, troubleshooting, support to resolve complex problems to global employees across SaaS applications, integrations and hardware
- Have developed and delivered training materials and workshops to educate employees on SaaS best practices.
- Created and maintained a knowledge base of common SaaS issues and solutions.
- Ensured compliance with relevant security standards and regulations (e.g., GDPR, SOC 1 & 2, ISO 27001 & ISO 27701).
- Implemented and maintained security best practices for all SaaS applications and cloud infrastructure.
- Conducted regular security audits and vulnerability assessments.
- Managed and responded to security incidents and breaches
- Participated in IT projects related to SaaS implementation, integration, and optimization.
Within 90 Days, You’ll:
- Become familiar with the company’s IT infrastructure, SaaS applications, and security policies.
- Establish relationships with key stakeholders and team members.
- Begin providing technical support and resolving user issues.
- Complete onboarding training and documentation.
- Gain access to and understand the structure of Okta, Google Workspace, AWS, Azure, Datto RMM, Mosyle and Drata GRC.
- Review and understand existing security protocols and compliance requirements (GDPR, SOC 1 & 2, ISO 27001 & ISO 27701).
- Shadow senior team members to learn about current processes and workflows.
- Attend the onsite Montclair, NJ location 2-3 times a week to familiarize yourself with onsite support needs and executive staff.
Within 180 Days, You’ll:
- Demonstrate proficiency in managing and supporting core SaaS applications.
- Independently manage user accounts, permissions, and access controls across SaaS platforms.
- Monitor SaaS application performance and proactively troubleshoot issues.
- Participate in security audits and vulnerability assessments.
- Provide onsite and remote support efficiently.
- Begin to resolve AV-related issues, and document resolutions.
Within 365 Days, You’ll:
- Contribute to strategic IT projects related to SaaS implementation and optimization.
- Identify and recommend new SaaS applications and tools to improve efficiency and productivity.
- Demonstrate a strong understanding of security and compliance best practices.
- Become a trusted resource for technical expertise and support.
- Have the ability to support Sitetracker audits and gather evidence.
Sitetracker powers the rapid deployment of tomorrow’s infrastructure as the global leader in deployment operations management software. Innovative companies like Cox, Telefonica, EVgo, and Tilson rely on Sitetracker to plan, deploy, and manage critical infrastructure projects and assets across industries like telecommunications, EV charging, renewables, and utilities. Our cloud-based solution accelerates the transition to a fully connected and sustainable future. Founded to solve infrastructure deployment challenges, Sitetracker continues to expand its impact across industries. Recognized as a top workplace, we are proud to invest in our exceptional, people-first culture.
The Opportunity
Become a driving force in our global expansion as a Localisation Project Manager, where you’ll champion the entire localisation lifecycle, going beyond mere translation to shape our product, design and development with international users in mind. You’ll forge strong partnerships with Engineering, Marketing and Sales teams to deeply understand their needs, whilst expertly managing external vendors to deliver top tier quality. Leveraging your mastery of Translation Management System (Lokalise), you’ll implement innovative solutions, track progress and ensure our products resonate seamlessly across diverse locales, breaking down language barriers and fostering a smooth, intuitive user experience globally.
What You’ll Do:
As a Localisation Project Manager at Sitetracker, you will be instrumental in our global outreach efforts. Working closely with the Localisation Manager, you will oversee all aspects of our localisation projects, ensuring that our services are culturally and linguistically adapted for target markets. This role requires strong project management, communication, collaboration skills, as well as a thorough understanding of localisation processes.
The Skills You’ll Have:
- Communication:-
- Fluency in English is mandatory; additional fluency in a second language especially in Spanish, French, German, Italian, or Dutch is highly advantageous.
- Have built a strong relationship with Vendor Side: Translators, Localisation Project Managers, Account Managers
- Have built a strong relationships with Internal stakeholders: Engineering, Design, QA, Marketing, Customer Success, Implementation and Sales across different global time zones.
- Localisation Process:-
- Establishes and maintains consistent terminology and stylistic guidelines to ensure accurate and brand-aligned translations.
- Selects, onboards, and manages external translation vendors, ensuring quality, adherence to timelines, and cost-effectiveness.
- Oversees the entire localisation lifecycle, from project initiation and scope definition to task assignment, scheduling, and tracking.
- Collaborates with stakeholders to establish efficient workflows that meet the needs of all parties involved.
- Working with different stakeholders to ensure that the technical adaptation of the product to the different markets is covered in all the design and development stages.
- Localisation quality assurance benchmarking and handling:-
- Establishing measurable quality metrics (e.g., error rates, fluency, terminology consistency, style adherence, cultural appropriateness).
- Setting target benchmarks for these metrics based on project requirements, industry best practices, or internal expectations.
- Details the QA workflows used (e.g., linguistic reviews, functional testing, UI testing in localised environments).Describing how to integrate QA into the overall localisation project lifecycle.
- Identifies, documents, and categorises linguistic and functional errors.
- Track and manage the resolution of quality issues as well as reporting on quality metrics and benchmarking results.
- Analyse QA data to identify trends and areas for improvement.
- Provide quality feedback to vendors and managing vendor performance based on QA results.
- Technical Aptitude:-
- Will be able to evidence using at least one TMS (e.g., Lokalise, Trados, memoQ, Smartling, Phrase, etc.) for efficient translation workflows, project tracking, terminology management, and leveraging features like translation memory and machine translation.
- Demonstrating ability to use Jira (or similar tools) for bug reporting, task management within the localisation process, workflow automation, and communication with development and other teams.
- Will have used various file formats that are used in localisation (e.g., STF, JSON, CSV, XLIFF) and the ability to handle them effectively.
- Will demonstrate understanding of software development lifecycles, content management systems, and the technical aspects of adapting digital products for different locales.
Within 90 Days, You’ll:
- Achieve certification in the Sitetracker platform, demonstrating a deep understanding of its capabilities and integration points.
- Establish relationships with key internal stakeholders, including teams in engineering, design, marketing, and sales to understand their localisation needs and priorities.
- Gain proficiency in our Translation Management System, Lokalise, and become familiar with other essential tools used in our localisation processes.
- Initiate and lead at least two major localisation projects, applying best practices and insights gained from your initial training and stakeholder discussions.
- Have a thorough grasp of Sitetracker’s localisation standards and provides support to stakeholders for their effective implementation.
- Conduct an initial review of ongoing localisation efforts to identify and document areas for improvement, setting the stage for process optimisations in the coming months.
Within 180 Day’s, You’ll:
- Successfully manage and oversee the execution and monitoring phases of multiple localisation projects across different stakeholders, ensuring they remain within budget and on schedule. Provide detailed reports on the progress and any deviations to stakeholders.
- Further strengthen and solidify relationships across key departments including Engineering, Product, Marketing, Sales. Coordinate regular feedback sessions to ensure the localisation efforts meet each department’s needs and expectations.
- Implement at least one significant improvement in the localisation process, directly addressing the pain points and inefficiencies identified during your initial 90 days. Document the changes made and measure the impact on project efficiency.
- Strengthen relationships with existing vendors, ensuring they meet Sitetracker’s standards of quality and efficiency. Negotiate improvements or changes as needed and collaborate with the Localisation Manager to establish a regular review process for continuous assessment.
Within 365 Day’s, You’ll:
- Successfully completed several key localisation projects, demonstrating measurable improvements in efficiency and quality. Demonstrate full mastery of our Translation Management System and workflow, suggesting and possibly implementing innovative uses or enhancements that significantly benefit project outcomes.
- Deliver training sessions on localisation best practices to internal teams.
- Address and resolve any gaps or deficiencies in localisation efforts identified during the first 90 days. Establish clear metrics for improvement and achieve these targets to enhance overall localisation efficiency.
- Establish yourself as a key representative and advocate for localisation within Sitetracker. Actively promote and demonstrate the company’s commitment to adapting and customising solutions to meet the diverse needs of international markets.
We seek a highly organized and detail-oriented QA Analyst to join our Sitetracker Solution Delivery Team. In this role, you will ensure that Sitetracker implementations meet customer-specific business requirements and deliver high-quality solutions. You will work closely with our Project Managers, Solution Architects, Solution Analysts, customers, and technical teams to validate that the software and configurations meet the agreed-upon acceptance criteria, ensuring a seamless deployment for our clients.
Key Responsibilities:
- Collaborate with the implementation team and customers to gather and understand specific business requirements for Sitetracker implementations.
- Design, document, and execute test strategies, plans, and cases that align with customer-specific needs and configurations.
- Define and refine acceptance criteria for each implementation, ensuring that it aligns with customer expectations and Sitetracker’s solution capabilities.
- Conduct functional, integration, and user acceptance testing (UAT) to validate that custom configurations, workflows, and integrations meet the client’s business requirements.
- Identify, document, and track issues discovered during testing and work with the implementation consultants and technical team to resolve them before go-live.
- Act as a liaison between the customer and Sitetracker’s internal teams during the testing phase, ensuring all parties are aligned on requirements, acceptance criteria, and timelines.
- Assist with final validations, provide testing support during go-live phases, and ensure that the implementation is stable and meets customer expectations.
- Contribute to the refinement of Sitetracker’s implementation and testing methodologies by providing feedback on common issues or improvement opportunities.
The Skillset:
- 2+ years of experience in software quality assurance, preferably in a SaaS implementation or customer-facing role.
- Hands-on experience with test management tools like JIRA, or similar.
- Familiarity with project-based implementation cycles and working directly with external customers to deliver custom software solutions.
- Strong analytical and problem-solving skills, with the ability to quickly understand customer processes and translate them into effective test cases.
- Excellent communication and collaboration skills, with the ability to work effectively across teams, including customers, implementation consultants, and technical resources.
- High attention to detail with a focus on ensuring quality in custom deployments.
- Experience working in Agile or Scrum environments is beneficial, especially within an implementation context.
- Preferred Qualifications: Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform Developer)Experience working with the Salesforce platform, with a focus on testing configurations, workflows, and integrations.
- Experience in telecommunications, utilities, or energy industries.
- Knowledge of performance and security testing.
Within 90 Days, You’ll:
- Gain a deep understanding of the Sitetracker platform, its implementation process, and its key features
- Build foundational knowledge of the Salesforce platform, focusing on the specific customizations and workflows Sitetracker implements for clients.
- Shadow experienced Solution Architects and Solution Analysts and contribute to test planning, test case creation, and execution for smaller projects or portions of larger implementations.
- Begin to understand the unique business requirements of Sitetracker’s key clients by reviewing project documentation and attending customer meetings.
- Collaborate with implementation and engineering resources to gain insight into how Sitetracker’s custom implementations are executed.
Within 180 Days, You’ll:
- Lead the QA efforts for specific customer implementations, from test planning to execution and bug tracking. You will be responsible for ensuring that the implementation meets the customer’s acceptance criteria.
- Contribute to the refinement of QA processes by providing feedback based on your initial experiences. Proactively suggest improvements to test coverage, efficiency, and quality.
- Establish strong working relationships with clients, acting as the main point of contact for QA-related queries during the implementation process. You will be expected to communicate test results, bugs, and fixes in a clear, professional manner.
- Balance working on multiple customer implementations, providing QA support for varying project timelines, and managing priorities effectively.
- Begin to identify areas where test automation could be introduced or expanded to improve efficiency in future implementations.
Within 365 Days, You’ll:
- Take full ownership of QA on high-profile or complex Sitetracker implementations, working closely with senior stakeholders both internally and externally.
- Become a key contributor to the overall QA strategy within the implementation team, identifying areas of improvement in processes, tools, and collaboration between teams.
- As a seasoned QA Analyst, help onboard and mentor new team members, sharing best practices and lessons learned from your experiences.
- Lead efforts to integrate automated testing for standard Sitetracker implementations, enhancing the overall efficiency and reliability of the QA process.
- Contribute significantly to successful customer go-lives by ensuring that the final product is stable, reliable, and aligned with the customer’s needs. You’ll be recognized as a trusted QA resource both internally and by Sitetracker’s clients.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker, named one of the best places to work for by USA Today, is looking for ambitious and driven Enterprise Sales Development Representatives to add to our team. In this role, you will produce new sales leads to the sales pipeline by identifying, qualifying, and setting meetings for Account Executives acrossNorth America.
The Enterprise Sales Development Representative plays a key role in growing Sitetracker’s business. This is a unique opportunity to join a dynamic team in a fast-growing company and gain extensive experience and knowledge working closely with sales leaders, account executives, and other revenue-focused teams.
The Skill Set
- Make outbound calls and send outbound emails to build interest in Sitetraker products and generate leads for the sales team
- Be comfortable to work in US time zones
- Have a minimum of 5-6 years of experience as a Business Development Representative targeting the US.
- History of lead generation or sales development.
- A self-starter with a proven track record of success and tenacity.
- Excellent communication, qualification, and objection-handling skills.
- Positive and energetic phone presence, excellent listening, and strong written communication skills.
- Team player who is truly passionate about software and technology.
- Innate hunger, self-motivation, and work ethic.
Within 60 Days, You’ll:
- Build on your knowledge of Sitetracker by working closely with the Sales Development team.
- Research prospective clients and acquire high-level contacts leveraging third-party databases and social networking sites.
- Prospect, educate, qualify, and develop sales ready leads and opportunities from lead generation activities and outbound cold calling into targeted accounts.
- Interact with prospects via telephone and email to uncover pain points, identify opportunities and generate interest.
Within 180 Days, You’ll:
- Perfect your knowledge of Sitetracker by becoming Sitetracker certified.
- Have formed a strong working relationship with the enterprise sales team and the individual Account Executives you will be supporting.
- You’re fully ramped and maintaining a healthy pipeline.
- Have sourced at least one deal that has closed at the company.
Within 365 Days, You’ll:
- Continue to learn the nuances of enterprise sales.
- Understand the various approaches and complexities to enterprise sales.
- Use your experience and success to help mentor other Sales Development Representatives
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
We are seeking an experienced and detail-oriented Salesforce QA to join our Engineering & Development Services team. The ideal candidate will have 5 years of experience in manual Salesforce testing, along with a basic understanding of Copado for test automation. As a key member of our quality assurance team, you will be responsible for ensuring the quality and functionality of Salesforce applications while working closely with developers, solution engineers, and customers to identify potential issues. You will work closely with our technical teams to validate that the software and configurations meet the agreed-upon acceptance criteria, ensuring a seamless deployment for our clients.
Key Responsibilities:
Perform thorough manual testing on Salesforce applications to ensure functionality, security, and performance. Collaborate with developers, solution engineers, and other stakeholders to understand requirements and create detailed test plans and test cases.
Design, document, and execute test strategies, plans, and cases that align with customer-specific needs and configurations.
Execute test cases and document results, tracking defects and working with developers to ensure timely resolution. Utilize Copado and other Salesforce tools to automate repetitive test cases where applicable.
Identify and report bugs and issues, verifying bug fixes and ensuring they are properly addressed.
Provide ongoing feedback on application quality and suggest improvements to testing processes.
Work within an Agile framework
Stay updated on Salesforce platform updates and testing best practices.
Exception documentation skills covering the details of functionality, and acceptance criteria.
Adhere to delivery timelines, ensure great quality, follow the QA process, and suggest improvements as well.
The Skill Set
- 5+ years of experience in software quality assurance, preferably in a SaaS implementation or customer-facing role.
- Strong analytical and problem-solving skills, with the ability to quickly understand customer processes and translate them into effective test cases.
- Excellent communication and collaboration skills, with the ability to work effectively across teams, including customers, implementation consultants, and technical resources.
- High attention to detail with a focus on ensuring quality in custom deployments.
- Experience working in Agile or Scrum environments is beneficial, especially Preferred Qualifications: Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform Developer)
- Experience working with the Salesforce platform, with a focus on testing configurations, workflows, and integrations.
- Experience in telecommunications, utilities, or energy industries.
- Knowledge of performance and security testing.
Within 90 Days, You’ll:
- Gain a deep understanding of the Sitetracker platform, its implementation process, and its key features
- Build foundational knowledge of the Salesforce platform, focusing on the specific customizations and workflows Sitetracker implements for clients.
- Shadow experienced Solution Architects and Solution Analysts and contributed to test planning, test case creation, and test execution for smaller projects or portions of larger implementations.
- Begin to understand the unique business requirements of Sitetracker’s key clients by reviewing project documentation and attending customer meetings.
- Collaborate with implementation and engineering resources to gain insight into how Sitetracker’s custom implementations are executed
Within 180 Days, You’ll:
- Be completely autonomous in driving QA efforts from test planning to execution and bug tracking. You will be responsible for ensuring that the EDS delivery meets the customer’s acceptance criteria.
- Contribute to the refinement of QA processes by providing feedback based on your initial experiences. Proactively suggest improvements to test coverage, efficiency, and quality.
- Act as the main point of contact for QA-related queries during the implementation process. You will be expected to communicate test results, bugs, and fixes in a clear, professional manner.
- Balance working on multiple customer implementations, providing QA support for varying project timelines, and managing priorities effectively.
- Begin to identify areas where test automation could be introduced or expanded to improve efficiency in future implementations.
Within 365 Days, You’ll:
- Take full ownership of QA on high-profile or complex Sitetracker implementations, working closely with senior stakeholders both internally and externally.
- Become a key contributor to the overall QA strategy within the implementation team, identifying areas of improvement in processes, tools, and collaboration between teams.
- As a seasoned QA Analyst, help onboard and mentor new team members, sharing best practices and lessons learned from your experiences.
- Lead efforts to integrate automated testing for standard Sitetracker implementations, enhancing the overall efficiency and reliability of the QA process.
- Contribute significantly to successful customer go-lives by ensuring that the final product is stable, reliable, and aligned with the customer’s needs via regression and smoke test plans, test case results, automation execution, etc.
- You’ll be recognized as a trusted QA resource both internally and by Sitetracker’s clients.
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
As a Business Analyst on the Professional Services team, you will play a critical role in the successful delivery of Sitetracker’s solutions. You will work closely with customers, project managers, solution architects, and product teams to ensure customer requirements are well-understood, accurately captured, and effectively implemented.
This is a highly collaborative role focused on understanding customer needs, documenting business processes, recommending best practices, and translating requirements into scalable configurations within the Sitetracker platform.
Key Responsibilities:
- Engage directly with customers to gather, analyze, and document business and functional requirements.
- Facilitate discovery sessions and requirements workshops with stakeholders at various levels.
- Create detailed process documentation, including workflows, use cases, user stories, and data mappings.
- Translate customer needs into clearly defined specifications for configuration or development within Sitetracker’s platform.
- Collaborate with Solution Architects and Project Managers to ensure timely and accurate solution delivery.
- Provide input and guidance on best practices based on industry knowledge and Sitetracker platform expertise.
- Support User Acceptance Testing (UAT) by defining test cases, validating results, and managing feedback loops.
- Serve as a trusted advisor to clients, ensuring that the Sitetracker solution aligns with business goals and drives value.
- Participate in continuous improvement efforts for internal processes and methodologies.
Qualifications:
- 3+ years of experience as a Business Analyst or similar role, preferably in a SaaS or technology consulting environment.
- Experience working on enterprise software implementations or digital transformation projects.
- Strong process mapping and documentation skills.
- Proficient at conducting stakeholder interviews and facilitating workshops.
- Excellent communication, facilitation, and stakeholder management skills.
- Familiarity with project management methodologies (Agile, Scrum, or Waterfall).
- Ability to balance multiple priorities and work effectively in a fast-paced, customer-focused environment.
- Experience in industries such as telecommunications, utilities, construction, or infrastructure is a plus.
Within 90 Days you Will:
- Complete Sitetracker’s onboarding program and become familiar with our platform, tools, and methodology.
- Shadow customer discovery and implementation sessions to gain exposure to customer-facing projects.
- Build foundational knowledge of Sitetracker’s key verticals (e.g., telecom, utilities, energy) and common use cases.
- Begin supporting senior Business Analysts and Project Managers with documentation and research tasks.
- Independently lead requirements gathering sessions with customers under the guidance of a Project Manager.
- Document and model customer business processes, identifying gaps and opportunities for improvement.
- Begin to own specific work streams within a customer implementation, including documentation, testing, and stakeholder communication.
- Deliver value to your first customer project with measurable impact (e.g., completed deliverables, feedback from stakeholders).
Within 180 Days you Will:
- Fully own the Business Analyst role on at least one active customer implementation project.
- Be recognized by both internal teams and clients as a reliable partner and process expert.
- Recommend best practices for process optimization and solution configuration based on prior customer engagements.
- Begin mentoring newer team members or assisting with onboarding efforts.
Within 360 Days you Will:
- Serve as a strategic advisor to multiple customers across implementations or post-go-live engagements.
- Consistently deliver high-quality business analysis and documentation that enables scalable solution delivery.
- Contribute to internal process improvements, knowledge base development, or team enablement initiatives.
- Be on track for expanded responsibilities, such as leading complex implementations, cross-functional initiatives, or mentoring junior analysts.
Sitetracker is the global standard for managing high-volume infrastructure projects. Our SaaS platform helps innovative companies in telecommunications, utilities, smart cities, and other infrastructure industries to plan, deploy, and maintain critical assets efficiently. We’re passionate about helping our customers succeed, and we’re looking for talented individuals to join our mission.
At Sitetracker, we are in the process of reinventing our product from the ground up.
Based out of our office in Bangalore for 2-3 days a week, we’re looking for a Senior Product Designer who can be both the Design leg in the Trio, and take on a leadership role within the India design team.
As a Senior Product Designer at Sitetracker, you will own a vertical/product area along with the other members of your trio: a Product Manager and a Tech Lead. Together, you are involved in decisions from day one through launch. Your work will move our product in the direction you believe is best.
For this role, we need someone who has a deep drive to understand complex problems, who finds creative ways to learn the users’ needs and experiences, who finds creative and elegant solutions to those problems – and who can bring their team and the wider organization with them on that journey. We need someone who is organized, proactive, and extremely communicative.
The Skill Set:
- Effectively lead discussions and design activities with team members and partners
- Effectively manage multiple projects and negotiate competing priorities with product and engineering peers
- Lead workshops to surface knowledge and ideas Execute a vision that has been laid out and ask additional questions to clarify ambiguity
- Articulate design decisions effectively
- Understand how to use modern design and workflow tools like Figma, Miro, Coda, Maze, and Jira
- Work with various design systems and languages
- Have a strong eye for aesthetics
- Apply basic understanding of User Research methodologies
- Apply experience with information architecture, requirements synthesis, and new product explorations
- Work with a distributed North American team
Within 60 Days, You’ll:
- Understand Sitetracker’s tools, the problems we solve, and the people we solve them for
- Start formulating user and customer personas for your space
- Design and iterate on ideas with product managers and stakeholders
- Lead brainstorming and early feature discovery sessions with your product and engineering peers
- Create final designs, and test them with internal and/or external users
- Stay involved in the development of a feature from conceptualization to code-complete
- Complete your own audit of you product area and identify areas of improvement
- Familiarize yourself with Salesforce Lightning Design System
Within 180 Days, You’ll:
- Conduct usability testing and research sessions with your product peer
- Become a trusted partner for your product peer, and our customers
- Build relationships within our company and with our customers
- Be able to articulate the value Sitetracker provides our customers and across various market segments
- Collaborate on improving our design and product processes
- Ship a new product to all of our customers
- Contribute to our young design system
Within 365 Days, You’ll:
- Become the most vocal advocate for our customers in your product segment
- Document best practices and educate your team, and the company as to what they are
- Drive efficiencies in the team by understanding the business needs and engineering constraints
- Define design standards you’ve implemented in your product area to help scale our designs
- Drive the product roadmap by actively participating in every phase of the product development cycle
- Understand application of new technologies to support business processes and overall user experience
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Sitetracker is at an amazing phase of our product journey. We have established proven product-market fit across multiple industries, such as fueling the global 5G revolution at companies like AT&T and Vodafone, empowering connectivity via WIFI kiosks in NYC and London, and changing the way that alternative energy businesses are deploying their assets in our race to 2050. To help continue our growth and reach new markets, we are seeking a Senior Product Manager to join our fantastic Product team.
Your mission will be to evolve our product by determining the what, why, and when of the business challenges that we solve for companies building and maintaining the world’s future infrastructure. The evolution of our product must ensure we are choosing the right problems with the right ROI. You will partner with Product Design and Engineering teams to validate and solve these problems through an immersive customer discovery process. You’ll use your understanding of the market to drive clear requirements and prioritization as solutions are developed deep into delivery. You’ll see these new capabilities to market, measuring success,and iterating where needed until the problem is truly solved.
With that in mind, we are looking for an experienced Product Manager that has the customer passion that drives you to find elegant solutions to complex challenges that will improve the lives of customers. The right candidate will set a high bar for your own contributions, your teams’ contributions, and your product. Success requires embracing highly collaborative feedback loops, the ability to turn ambiguity into clarity, and utilizing your extraordinary communication skills to drive alignment and influence cross-functionally.
The Skill Set:
- Deeply understand and systematically analyse the market, the competition, our customers, our users, our business, and technology trends
- Identify market opportunities and establish the overall vision, strategy, and goals for your product area
- Leverage both quantitative and qualitative insights, observations, and your product sense to make strategic decisions
- Develop a product roadmap that supports both product-level and company-level OKRs, as well as be accountable for those results
- Evangelize the vision, strategy, and roadmap to build excitement and inspire the company to achieve unified outcomes
- Work as a multi-discipline team comprised of Product Management, Product
- Design, and Engineering to define problems and develop solutions that deliver strong value to our customers and to Sitetracker
- Create product clarity and drive prioritized focus for not only Product and Engineering but for all departments in the company
- Develop user scenarios, use cases, and requirements that can be translated into robust, scalable, and intuitive technical solutions. Including participating and actively contributing in Scrum activities
- Define, analyse, and share metrics that inform the success and health of the overall product, releases, and features
- Collaborate with Product Marketing, Customer Success, Sales, Implementations, and Marketing to align solutions with business goals and ensure successful go-to-market and ongoing operations
Within 60 Days, You’ll:
- Become familiar with our internal tools and Product Playbook
- Gain a strong technical understanding of the Sitetracker product and capabilities
- Be able to articulate the value Sitetracker provides to our customers, the problems we solve, the people we solve them for, and the market segments we’re in
- Become Sitetracker Certified to gather breadth of knowledge of the entire Sitetracker product, even beyond the area that you own
- Inherit the current roadmap for your product area and begin collaborating with your Scrum team to ensure the continuous delivery of value as you become integrated within the Sitetracker Product Team
- Start building relationships with cross-functional teams such as Sales, Implementations, Customer Success, and Marketing
Within 180 Days, You’ll:
- Establish lines of communication with customers and engage in activities such as roadmap reviews, customer feedback sessions, and user interviews
- Become the go-to person for Engineering, Product Design, and Product Marketing for your product area
- Collaboratively define a roadmap that shows how your product area is likely to evolve over the next year
- Be deeply involved in product discovery, uncovering and validating business problems, and iteratively defining solutions
- Drive the delivery of several current roadmap items
- Begin contributing to the improvement of our Product Management frameworks, methodologies, and processes
- Partner with your Product Marketing counterparts for a product launch that delivers new capabilities to our customers
Within 365 Days, You’ll:
- Be a subject matter expert in the the market, our business, and our product
- Have guided the company through an entire end-to-end product development cycle–identifying and validating a market problem, defining success, incorporating it into the roadmap, iteratively defining the right solution, leading engineering through the development of features, launching new capabilities to market, observing and measuring the results, communicating our progress to the company, and releasing follow-on product improvements needed to confirm we’ve hit our goal
- Have strong working relationships with all the cross-functional teams in the company that allows you to rapidly deliver new ideas and features
- Have visibly and measurably leveled up our Product Management operational excellence
The Opportunity
As a Senior Salesforce Engineer, you will join our Engineering Team and work on delivering new customer functionality as a full-stack Salesforce engineer. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers.
You will be working with our cloud-based project and asset management solution, which is implemented on the Force.com platform. You will leverage modern web technologies like Apex, Lightning Web Components, ECMA6, and React/React Native.
You will build new modules, enhancements, and resolve bugs by utilizing your passion for writing clean, elegant, and scalable code. You will demonstrate your communication and collaboration skills by working closely with Product Managers, Designers, and other stakeholders throughout the full SDLC.
The Skill Set:
- Demonstrate around 5 Years of Salesforce development experience
- Build and maintain large data volume and/or Enterprise applications
- Build applications with Lightning Web Components including: Robust component hierarchies with event models, use of component lifecycle methods, and state management using @track and @api decorators
- Utilize knowledge of Salesforce declarative and programmatic offerings, and able to leverage the right solution
- Demonstrate experience with Design Patterns and specific applications to Salesforce (MVC, Trigger Handlers, etc.)
- Apply experience using Salesforce performance monitoring, debugging tools, and governor limits
- Design and support complex data models that successfully scaled to business needs
- Write unit tests with assertions both in Apex and Jest.]
- Build 3rd party apps that leverage Salesforce APIs or Custom Apex services (preferably in React or Node.js)
- Apply knowledge of Continuous Integration (Jenkins, CircleCI, etc.) Git (Github, Bitbucket, etc.)
- Estimate effort and risk accurately prior to building new functionality
- Employs and encourages adoption of high coding standards
- Provide mentorship to peers and lead the team to fulfilling their goals
- Able to abstract the technical jargon and still provide meaningful information to non-technical stakeholders
- Adapt a pixel-perfect mockup into a functioning solution
- Nice to Have: Worked for a Salesforce ISV and contributed to their managed package
Within 60 Days, You’ll:
- Become Sitetracker Certified
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete our Sitetracker Engineering Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our SCRUM teams
- Deliver several enhancements and bug fixes
Within 180 Days, You’ll:
- Have built and shipped large modules
- Take part in code reviews, training and assisting other engineers
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on engineering initiatives
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Deliver bug fixes and enhancements across web and mobile
Within 365 Days, You’ll:
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application
- Have established strong bonds with your SCRUM team that ensures efficient completion and building of a product that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Senior Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform. Implemented on the force.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc.
Utilizing your great communication skills, you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set:
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Ability to apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and provide issue resolution
- Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Ability to work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
As a Senior Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform.
Implemented on the Force.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc. Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. you will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products.
You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set:
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Utilize deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Apply knowledge in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Estimate effort towards building a solution and balance polish and speed effectively
- Work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of an agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become Sitetracker Certified
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a fully functioning member of our SCRUM/KANBAN teams
- Deliver several minor enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Know the development best practices and begin to help newly hired developers with questions about development practices
- Work with your peers and senior developers to perform code reviews that follow Sitetracker coding standards
- Identify areas of technical debt and provide solutions to optimize.
Within 365 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Full Stack Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer-requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform.Implementing on the force.com platform, you will use frameworks such as Apex, LWC, React, etc.
Utilizing your great communication skills, you will deliver scalable solutions that are adapted to various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Strong understanding of object-oriented programming and design principles.
- Effective communication skills and ability to collaborate in a team environment.
- Familiarity with Salesforce Platform, including Apex programming and Lightning Web Components development (experience is a plus but not mandatory).
- Salesforce certifications (e.g., Platform Developer I, Lightning Web Component Specialist) are desirable but not mandatory.
- Ability to apply knowledge of modern JavaScript and unit testing frameworks (LWC, React) into the Salesforce domainKnowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (GitHub, Bitbucket, etc.)
- Ability or Interest to lead a delivery team, including training sessions, stand-ups, mentoring, and providing issue resolution
- Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code before handing it over to QA, writing unit tests, and exercising best practices such as BDD or TDDServe as a member of an agile team and be able to take part in all of the associated processes and cadencesAdapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days,You’ll
- Salesforce Platform Fundamentals:
- Understand the Salesforce platform architecture and terminology (CRUD operations, object relationships, data model).
- Learn the Salesforce declarative development tools (Process Builder, Workflow Rules, Validation Rules, Triggers, Formula Fields).
- Master Lightning Web Components (LWC) for building modern user interfaces.
- Be familiar with the Apex programming language (syntax, object-oriented concepts, data types, control flow).
- Understand the Salesforce user interface (UI) development tools (Lightning App Builder, Aura Components).
- Data & Integration:
- Learn about Salesforce data management concepts (Objects, Fields, Relationships, Data Types).
- Understand the concept of security and data access in Salesforce.
- Gain basic knowledge of Salesforce integration tools (SOAP API, REST API, Apex Data Loader).
- Development & Deployment:
- Learn how to use Salesforce Developer Tools (IDE, Developer Console, Scratch Orgs).
- Understand the Salesforce deployment process (Sandboxes, Change Sets, Releases).
- Testing & Debugging:
- Learn how to write unit tests for JavaScript, Apex classes and triggers.
- Understand the importance of code coverage and how to achieve it.
- Be familiar with basic debugging techniques in Apex and LWC.
- Salesforce Ecosystem:
- Understand the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Learn about the Salesforce AppExchange and how to find and install apps.
- Be familiar with the Salesforce community and resources (Trailhead, forums, documentation).
- Apex Programming:
- Leverage your Java programming skills to develop and maintain robust Apex code within the Salesforce Platform.
- Collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient Apex solutions.
- Complete your Development
- Plan to be fully ramped on our technology stack and establish design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionalityBegin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
- Continuous Learning:
- Stay updated on the latest Salesforce technologies, tools, and best practices. Actively participate in training programs and certifications to enhance your skills on the Salesforce Platform.
Within 180 Days, You’ll
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during the requirement and design sessionsCollaborate with external teams to debug issues raised by customers.
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it.
- Take part in customer meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non-technical wayArchitect End-to-End Solutions.
- Written clean, scalable code with solutions that result in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Generically develop large-scale modules so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensure efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity:
Working at Sitetracker as a Senior Project Manager, you won’t just oversee timelines—you’ll drive enterprise-level impact. This role is at the heart of aligning strategic goals with project execution, ensuring that initiatives deliver measurable business value across global teams. You’ll lead complex, cross-functional projects that span departments and time zones, breaking down silos and driving alignment among diverse stakeholders.
With a focus on delivery, reporting, and resource optimization, you’ll act as the trusted link between strategic vision and operational delivery. This is a rare chance to own high-visibility programs, work directly with executive leadership, and help shape the future of our enterprise PMO practices. For high-performing project leaders, this is a career-defining platform—offering exposure and autonomy.
What You’ll Do:
You’ll lead high-impact, cross-functional projects from start to finish—keeping them on time, on budget, and aligned with global business goals. You’ll turn strategy into action by building clear plans, managing risks, and driving results that deliver real business value.
You’ll be the go-to connector across teams, breaking down silos and keeping stakeholders aligned across time zones. You’ll own governance and reporting, provide sharp updates to execs, and ensure every project meets PMO standards.
You’ll improve how we deliver, standardizing tools and processes to boost efficiency and visibility. With a focus on ROI and resource optimization, you’ll help make sure every initiative moves the needle and ensure our customers are set up for success on the Sitetracker platform
The Skills You’ll Have:
- Project Management
- Will be able to at any one time handle several software projects implementation simultaneously (both waterfall and agile type at SME and Enterprise level customer) across multiple regions (ANZ & Asia) without losing focus or dropping the ball.
- Can quickly assess urgency and impact to reallocate time and resources accordingly.
- Will process data in multiple formats to generate report/dashboard required for the project monitoring
- Will manage scoping and be able to balance expectations and needs of various stakeholders (internal and external) across regions.
- Can analyse the “why” behind every issue/decision and propose initiatives to align them with long-term business goals.
- Confidently presents to and influences C-level executives.
- Uses analytics, KPIs, and real-time metrics to build dashboards, and/or presentation to steer decisions and show impact.
- Relationship Management
- Ability to identify, map, and prioritize all relevant stakeholders (executives, business users, technical teams, vendors).
- Builds trusted relationships by understanding stakeholder goals, pain points, and communication preferences.
- Creates a unified project environment to promote transparency and shared ownership of goals and deliverables across multiple stakeholders
- Has the ability to deliver clear, concise, and tailored communication across all levels, from end-users to C-suite.
- Will effectively influence without authority by presenting data-driven insights, risks, and trade-offs.
- Can unify misaligned teams and turn around strained relationships or at-risk projects.
- Emphasises in creating long-lasting partnerships with stakeholders that extend beyond the lifecycle of a single project.
- Technical Aptitude
- Demonstrates comfort at excelling in technical terminology to effectively bridge the gap between business stakeholders and technical teams.
- Savvy in using technical tools for project tracking and collaboration (e.g., Jira, Confluence, GitHub, Excel, Powerpoint, etc.)
- Have familiarity with cloud platforms (Salesforce) and the underlying deployment/data load concepts.
- Has a sound grasp of data models, relational databases, and reporting tools
- Will lead technically complex implementations involving salesforce cloud migration, custom development, and enterprise-wide integration.
- Will demonstrate capability of conducting high-level architecture and discussions with senior engineers or solution architects.
- Reads and understands technical documentation, architecture diagrams, APIs, and data flow designs.
- Process Design and Improvement
- Understands workflows/business processes and Identifies pain points, bottlenecks, and redundancies
- Drive collaboration with SMEs, users, and architects to validate the proposed changes/improvements
- Can balance the need for global standardisation with necessary regional or legal customisations
- Will facilitate workshops and discovery sessions across regions to co-design future processes.
- Can build consensus and manage competing priorities between global and local teams.
- Create tailored rollouts for countries with different change-readiness levels.
- Look to establish governance models to maintain consistency and evolution
Within 90 Days, You’ll:
- Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities.
- Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects.
- Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success.
- Understand and apply Sitetracker’s methodology and delivery playbook, including governance model, and metrics of success.
- Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timeline
Within 180 Days, You’ll:
- Successfully launch and complete at least one full implementation, demonstrating measurable value and scalability.
- Optimize implementation processes by introducing standardization in each step of the project development life-cycle.
- Drive a data-driven feedback loop across teams to continuously refine implementation efficiency, user engagement, and team performance.
- Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances.
- Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offs
Within 365 Days, You’ll:
- Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement.
- Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions.
- Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions.
- Serve as strategic advisor to executives, influencing roadmap decisions and new business initiatives using insights from analytics, retrospectives, and post-mortems.
- Create a repeatable regional rollout playbook, including process maps, stakeholder engagement plans, risk escalation models, and change-readiness matrices tailored by country.
The Opportunity
As a Solution Architect on the Implementations team, you will have the opportunity to accompany some of the most forward-thinking companies and make a meaningful impact to the industries that they service. You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer’s business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to Salesforce. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set:
- Lead implementations with enterprise-level customers from kickoff to go-live
- Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
- Identify areas of implementation process improvements based on latest Sitetracker product features
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop a thoughtful, analytical insights
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Configure/develop Salesforce in a client facing environment is preferred
Within 60 days, You’ll:
- Develop a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically on how Sitetracker can solve their problem)
- Lead a small business or corporate level implementation supported by an experienced implementation lead
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Review large customer data set with no assistance/help from teammates
- Utilize knowledge of salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, You’ll:
- Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team
- Be able to independently lead a corporate level implementation
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, You’ll:
- Design clean and efficient implementations that require little/no rework and pre go-live demos receive glowing reviews
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer
- Be able to lead an enterprise level implementation without support
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
The Opportunity
Sitetracker powers the successful deployment of critical infrastructure. As the global standard for managing high-volume projects, our platform enables growth minded innovators the ability to optimize their entire asset lifecycle.
You will join our Enhancement & Development Team as a Senior Salesforce Development Engineer (SFDC) working on new product functionality and customer requested enhancements to our software. You will have the opportunity to work as part of a dynamic team in a fast-growing company and gain extensive experience and knowledge working closely with senior technical architects.
You will be working with our cloud-based software, implemented on the force.com platform, using Apex, Visualforce and/or Lightning. Utilizing your great communication skills and passion for writing intelligent software using best practices, you will architect, customize, and configure new client implementations. You will implement new software features & client enhancements, perform unit and integration testing of code, and work directly with customers to gather requirements and translate into system functionality. Additionally, support existing functionality and address customer support needs.
The Skill Set
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security and Permissions)
- Build web services that interact with force.com
- Work with LWC, Aura, jQuery or any other JavaScript libraries
- Implement best practices and utilize them to train and mentor other developers and team members
- Lead a project team, including training sessions, standups, and provide issue resolution
- Gather and translate the business requirements of customers into technical requirements and relay the requirements to other team members
- Bring expertise in estimating and prioritizing workload adequately for themselves and team members
- Communicate effectively with a demonstrated history of working directly with clients
- Utilize computer science fundamentals and background
Within 60 Days, You’ll
- Work in customer environments, developing custom solutions to enhance the features of our core product
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect custom solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Participate in peer code reviews
- Work with your manager to learn our deployment process
- Learn and leverage the LWC and Aura frameworks to develop customer customizations
Within 180 Days, You’ll
- Develop the best customer enhancements
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Run daily standups and provide insights and answer questions about your current development workload
- Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way
- Determine the best path to architect solutions and build out enhancements
- Drive customer adoption through requirements gathering and development best practices
- Act as the team representative for core features that you have developed
- Develop Lightning Web Components and build out full scale applications for customer use
Within 365 Days, You’ll
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Work with senior product developers to help drive your customer enhancements into the core product
- Contribute customizations and standardizations to the core product
- Develop on the core product for customer suggested features
- Build, architect, and maintain existing and new features for customer functionality
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker product
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
Join our Engineering Team as a Staff Software Engineer where you will design and implement new customer functionality and support existing features for our mobile application. As a technical leader of a dynamic, highly collaborative team, you will play a key role in delivering the best possible mobile experience for our customers. Your expertise, passion, and collaborative spirit will be essential as you work closely with Product and Design teams to expand the company’s reach into new markets and verticals.
The Skill Set
- Utilize experience in mobile application development (Android and iOS)
- Build complex mobile applications with reusable components, leveraging best practices for React Native, Android, and iOS
- Leverage REST APIs to query and process large volumes of data in parallel and the background
- Apply expertise on core Javascript concepts like web workers, closures, promises, etc.
- Conduct performance monitoring and debugging for React Native applications
- Estimate effort and risk accurately before building new functionality
- Reverse engineer an existing codebase
- Focus on delivering quality solutions by thoroughly testing code before handing it over to QA, writing unit tests, and exercising best practices such as Test Driven Development
- Adapt a pixel-perfect mockup into a functioning solution
- Apply experience and best practices on ReduxDe
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of the mobile application
- Become familiar with the main modules of the web application
- Complete our Sitetracker Engineering Development Plan, be fully ramped on our technology stack, and establish design patterns
- Be a consulted contributor as part of one of our SCRUM teams.
- Establish a relationship with each member of the mobile team.
- Deliver several bug fixes which are rolled out to customersBegin to lead technical initiatives and guide the team’s technical direction.
Within 180 Days, You’ll:
- Become a main contributor to our mobile codebase.
- Have a thorough understanding of the full mobile application and suggest improvements to improve performance and scalability.
- Act as a key stakeholder in mobile platform-related decisions.
- Bring in previous experiences to get our application on par with Industry standards.
- Participate in architecting and design discussions that will influence the future of our application.
- Provide valuable feedback to other team members through code reviews
- Deliver several larger enhancements that have been successfully deployed to customers with positive results
- Deliver small bug fixes on the web platform that are delivered to our customers.
- Start to evaluate the current architecture and propose areas of improvement.
Within 365 Days, You’ll:
- Be a point of reference for the mobile application
- Help QA to investigate and resolve production issues
- Have a full understanding of our entire web platform
- Drive significant architectural improvements and contribute to the long-term technical vision.
The Opportunity
As a Staff Software Engineer and Tech Lead, you will lead one of our feature delivery teams working to deliver new product functionality in our Managed Package. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform using technologies like Apex, Java (via Heroku), LWC, Aura, Visualforce, React, etc.
You will enhance and support critical components of our solution that require a sound understanding of advanced programing concepts combined with deep knowledge of the Salesforce Platform offering.
Utilizing your great communication skills , you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. You will work closely with the Product Manager and UI/UX designers to build first class solutions, leveraging sound technical architecture and design principles. You should have a passion for scalable solutions, delegating technical tasks and delivering exceptional products on time and of high quality.
The Skill Set:
- Provide extensive custom development using Force.com, working with Apex, SOQL, SOSL, LWC and Aura.
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Experience with writing asynchronous (Future, Batch, Queueable) and event drive Apex (Platform Events)
- Ability to understand complex Apex codebases and debug them using debug logs and Apex Interactive/Replay Debugger
- Ability to apply knowledge of modern Javascript frameworks (React, Angular, Vue, etc.) into the Salesforce domain
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Source-Driven Development (Github, Bitbucket, etc.)
- Strong knowledge of Salesforce development best practices such as Bulkification, Trigger Handlers, Selector Classes,Enterprise Design Patterns, etc.
- Building solutions that scale well over time and keen interest in measuring testing coverages and performance benchmarks.
- Build strong relationships with Product Managers and Designers to define and execute the roadmap.Excellent written documentation skills authoring technical design documents, API documentation, admin guides and user stories.
- Excellent in verbal communication and collaboration while partnering with non technical stake holders within the organization or directly with customers.
- Leading technical team of developers and QAs to deliver solutions either using SCRUM or Kanban.
- Provide feedback and mentorship to team members on technical issues through code reviews, sprint demos and lunch and learns.
- Work with Engineering managers to build technical vision plans.Computer Science or related degree required
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Step through complex areas of our codebase and perform a deep analysis of it’s execution flow, design patterns, and identify areas for improvement
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Meet and build a relationship with every member of your team.
- Deliver several enhancements and bug fixes
- Understand business operations around releases, upgrades and production support.
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Made several scalable enhancements and improvements to our most complex codebases
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practicesUse your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Create and maintain epics and stories, delegate to the team and monitor progress.
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
Sitetracker powers the rapid deployment of tomorrow’s infrastructure as the global leader in deployment operations management software. Innovative companies like Cox, Telefonica, EVgo, and Tilson rely on Sitetracker to plan, deploy, and manage critical infrastructure projects and assets across industries like telecommunications, EV charging, renewables, and utilities. Our cloud-based solution accelerates the transition to a fully connected and sustainable future. Founded to solve infrastructure deployment challenges, Sitetracker continues to expand its impact across industries. Recognized as a top workplace, we are proud to invest in our exceptional, people-first culture.
The Opportunity:
Reporting to the VP Global Head of Partnerships, the Strategic Partner Manager (Americas) will be responsible for nurturing ongoing relationships and building new ones with key strategic SI & Consulting partners in the US, Canada and Latam to drive new revenue for Sitetracker.
The Strategic Partner Manager will work closely with the wider Partners team and collaborate cross functionally with the sales, marketing, delivery and customer success organisations to execute against our partner strategy.
The Sitetracker network of strategic partners includes leading SIs and Consultancies who implement and build services on Sitetracker for their clients in the Digital Infrastructure and Energy sectors.
What You’ll Do:
Collaborate with the sales teams and partners to develop and implement sales plans that drive increased revenue for Sitetracker and our partners.
Identify, initiate, and hunt for new partner lead opportunities in the infrastructure deployment & operations ecosystem through proactive partner management in the US, Latam and Canada.
Identify, prospect, build, and expand partner relationships in assigned region
Develop excellent relationships with new and existing partners throughout their organizations to generate pipeline and grow revenue (New ARR), to achieve annual quota target
Collaborate with Sitetracker internal team members (GTM, Sales, Services, Operations, and Marketing) and external partners to execute co-selling initiatives
Manage KPIs that measure channel performance and operational efficiency. Report to senior management on key monthly and quarterly sales metrics
The Skills You’ll Have:
- Relationship Management and Commercial Acumen
- Actively develops meaningful relationships with partners; identifies and leverages commercial opportunities effectively. Can describe how to navigate an SI/Consultancy organisation
- Acts as a trusted advisor with a deep understanding of partner dynamics and commercial strategies, driving long-term value.
- Can point to success and existing relationships with specific consultancies and SIs
- Sales and Revenue Generation:
- Successfully drives large enterprtise opportunities and meets revenue targets consistentlyAbility to travel up to 25% of the time
- Consistently exceeds revenue targets; innovates in structuring complex opportunities for maximum impact
- Cross-Functional Collaboration
- Collaboration ensures that all stakeholders are aligned and can execute on joint business plans with priority partners.
- Partner-led deals require strong leadership and pulling teams together
- Works seamlessly with internal and external teams to execute initiatives successfully
- Sector and Domain-Specific Expertise
- Knowledge and experience in the Digital Infrastructure or Energy sectors, particularly in asset deployment and operations.
- Deep understanding of Clean Energy & Utility sector-specific challenges; actively contributes to strategy and solutions. Has sold and delivered solutions in these sectors and domains
- What else would be great:
- Business fluency in Spanish
Within 90 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with Sitetracker’s partners in AMER and the status of each relationship
- Be familiar with the team and begin developing effective and productive cross-functional relationships
- Be familiar with AMER customer accounts and priority prospects
- Begin to establish your pipeline of partner sourced opportunities
- Take ownership of existing partner relationships and accounts
- Have command of the Sitetracker message and be able to articulate our story to partners and prospects
- Conduct successful meetings and advance opportunities and accounts
Within 180 Days, You’ll:
- Be executing the Sitetracker partner engagement process, including providing sales enablement to partner GTM teams
- Have exceptional command of the Sitetracker message and process
- Be driving and facilitating multiple partner-led sales opportunities
- Have joint business plans in place with all of the priority partners
- Be collaborating effectively with Partner Success (for partner enablement) and Partner Operations (for partner governance and performance management)
- Be engaged with partners, customers and prospects and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the Strategic Partner Manager specific goals (partner sourced and influenced ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
- Grow responsibilities as part of the team with potential to take on additional Partner types e.g. technology partners
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.