CARRERAS
Trabaje en Sitetracker
Despliegue el futuro para usted y todo el mundo con Sitetracker.
¿Qué le parecería ir a trabajar cada día con una sonrisa? ¡Y regresar a casa sonriendo! En Sitetracker, las personas son nuestro activo principal. Son el pilar de todo lo que sucede en Sitetracker, desde lograr que nuestra plataforma sea la envidia del sector hasta garantizar que el servicio que reciben nuestros clientes sea siempre perfecto. Visítenos cuando quiera y descubra por qué siempre tenemos una sonrisa en la cara.

Unos clientes inmejorables
Nuestros clientes utilizan cada día Sitetracker para construir la infraestructura del futuro. Nuestra tasa de adopción líder del mercado del 94 % es prueba del cambio que suponemos en el día a día de nuestros clientes.’ lives.
Un producto increíble
Una potente solución corporativa diseñada para las necesidades específicas de los equipos operativos y los gerentes de proyectos en sectores tales como el de las telecomunicaciones y la energía alternativa.
Una gran oportunidad
La conectividad omnipresente y las formas alternativas de energía están transformando nuestras vidas. Sitetracker posibilita la realización de estos proyectos de gran complejidad.
Una cultura fascinante
Cooperamos con organizaciones benéficas locales, apoyamos causas importantes, nos apuntamos a carreras de obstáculos o tomamos clases de spinning; trabajamos duro y nos lo pasamos muy bien.
Valoraciones de nuestros empleados
-
Con cada nuevo lanzamiento, tengo la oportunidad de trabajar con ingenieros y ver cómo sus ideas se transforman en un nuevo conjunto de funciones. Es increíble participar en todas las etapas del producto, desde su concepción hasta el desarrollo
Shari Clare Redactora técnica -
Soy una persona muy motivada con ambición profesional y buscaba un lugar de trabajo en el que pudiera crecer de forma constante. En Sitetracker, aprendo cada día a ser mejor como responsable de éxito del cliente gracias a eficaces sesiones en las que se definen los requisitos y a un enfoque más estratégico. Me siento orgullosa de mi nuevo programa de formación para la nueva actualización de Salesforce Lightning y la gama de paneles ejecutivos e informes que he desarrollado
Kathleen Roberts Responsable de éxito del cliente -
Los principales factores diferenciadores de nuestro producto son su gama de funciones, las plantillas, la capacidad de personalización y su objetivo de ofrecer una usabilidad infalible. Hemos asignado mejoras y dedicado horas de desarrollo a mejorar la usabilidad para nuestros usuarios finales. Estoy orgullosa del trabajo de mi equipo, el cual se refleja en nuestras altas valoraciones y tasas de renovación
Zainab Shikari Ingeniera de software sénior
Vacantes
Ciudades impresionantes, increíbles oficinas y compañeros inigualables. Consulte las vacantes disponibles en Sitetracker y súmese al equipo. Lea la política de solicitantes de empleo aquí.
The Skill Set:
- Demonstrated history of planning and delivering SaaS enterprise customer education rollouts (especially on force.com)
- Background as a lead instructor and curriculum designer for role-based end user training
- Ability to expertly design and deliver ILT and WBT training offerings (samples required)
- Relevant history in end user, train the trainer, certification workshop, and new release training
- Ability to engage/partner with Sitetracker global project management on training and change management activities and dependencies
- Ability to provide customers guidance in education best practices and aligning business outcomes to training activities
- Demonstrated ability to manage multiple projects and prioritize schedules
- Proactively communicate both internally and externally, including project risks, issues, or any information that may affect success
- Participate in cross-functional teams around product design, marketing events, etc.
- Create a positive work environment and culture by demonstrating superior attitude and work ethic ensuring the vision, values and culture of Sitetracker
- Professional language proficiency in English and one of the following preferred: German, French, or Spanish
- Able to travel domestically (15-20%)
Within 60 Days, You’ll:
- Monitor and learn the existing Sitetracker application by participating in the Sitetracker Certification program, existing customer training events, and shadow and support current training initiatives
- Leverage independent study with Sitetracker EDU to review education articles and videos to learn the OOTB product
- Co-teach training events, where applicable
- Leverage existing experience to identify areas of improvement within the existing process
- Understand the product and its features enough to demo the product to someone else on the team
Within 180 Days, You’ll:
- Develop sufficient technical knowledge of the Sitetracker platform to collaborate design ideas with solution architects on best practices/approaches based on user experience
- Provide guidance to the Sitetracker Implementation team on Education activities and offerings to best support a customer rollout
- Deliver bespoke customer training and Sitetracker Certification course(s) to customers
- Provide feedback to the project and product teams on application and design enhancements based on client interactions/feedback
Within 365 Days, You’ll:
- Identify expanded Education Offerings to span the prospect and customer lifecycle
- Develop a strong understanding of each of the verticals Sitetracker works with, being able to communicate to and solution for the specific challenges customers in those verticals face
- You will become Salesforce Administrator certified.
- Establish ownership of a program track with the EDU team.
The Skill Set:
- Demonstrated history of planning and delivering SaaS enterprise customer education rollouts (especially on force.com)
- Background as a lead instructor and curriculum designer for role-based end user training
- Ability to expertly design and deliver ILT and WBT training offerings (samples required)
- Relevant history in end user, train the trainer, certification workshop, and new release training
- Ability to engage/partner with Sitetracker global project management on training and change management activities and dependencies
- Ability to provide customers guidance in education best practices and aligning business outcomes to training activities
- Demonstrated ability to manage multiple projects and prioritize schedules
- Proactively communicate both internally and externally, including project risks, issues, or any information that may affect success
- Participate in cross-functional teams around product design, marketing events, etc.
- Create a positive work environment and culture by demonstrating superior attitude and work ethic ensuring the vision, values and culture of Sitetracker
- Professional language proficiency in English and one of the following preferred: German, French, or Spanish
- Able to travel domestically (15-20%)
Within 60 Days, You’ll:
- Monitor and learn the existing Sitetracker application by participating in the Sitetracker Certification program, existing customer training events, and shadow and support current training initiatives
- Leverage independent study with Sitetracker EDU to review education articles and videos to learn the OOTB product
- Co-teach training events, where applicable
- Leverage existing experience to identify areas of improvement within the existing process
- Understand the product and its features enough to demo the product to someone else on the team
Within 180 Days, You’ll:
- Develop sufficient technical knowledge of the Sitetracker platform to collaborate design ideas with solution architects on best practices/approaches based on user experience
- Provide guidance to the Sitetracker Implementation team on Education activities and offerings to best support a customer rollout
- Deliver bespoke customer training and Sitetracker Certification course(s) to customers
- Provide feedback to the project and product teams on application and design enhancements based on client interactions/feedback
Within 365 Days, You’ll:
- Identify expanded Education Offerings to span the prospect and customer lifecycle
- Develop a strong understanding of each of the verticals Sitetracker works with, being able to communicate to and solution for the specific challenges customers in those verticals face
- You will become Salesforce Administrator certified.
- Establish ownership of a program track with the EDU team.
The Skill Set:
- Demonstrated history of planning and delivering SaaS enterprise customer education rollouts (especially on force.com)
- Background as a lead instructor and curriculum designer for role-based end user training
- Ability to expertly design and deliver ILT and WBT training offerings (samples required)
- Relevant history in end user, train the trainer, certification workshop, and new release training
- Ability to engage/partner with Sitetracker global project management on training and change management activities and dependencies
- Ability to provide customers guidance in education best practices and aligning business outcomes to training activities
- Demonstrated ability to manage multiple projects and prioritize schedules
- Proactively communicate both internally and externally, including project risks, issues, or any information that may affect success
- Participate in cross-functional teams around product design, marketing events, etc.
- Create a positive work environment and culture by demonstrating superior attitude and work ethic ensuring the vision, values and culture of Sitetracker
- Professional language proficiency in English and one of the following preferred: German, French, or Spanish
- Able to travel domestically (15-20%)
Within 60 Days, You’ll:
- Monitor and learn the existing Sitetracker application by participating in the Sitetracker Certification program, existing customer training events, and shadow and support current training initiatives
- Leverage independent study with Sitetracker EDU to review education articles and videos to learn the OOTB product
- Co-teach training events, where applicable
- Leverage existing experience to identify areas of improvement within the existing process
- Understand the product and its features enough to demo the product to someone else on the team
Within 180 Days, You’ll:
- Develop sufficient technical knowledge of the Sitetracker platform to collaborate design ideas with solution architects on best practices/approaches based on user experience
- Provide guidance to the Sitetracker Implementation team on Education activities and offerings to best support a customer rollout
- Deliver bespoke customer training and Sitetracker Certification course(s) to customers
- Provide feedback to the project and product teams on application and design enhancements based on client interactions/feedback
Within 365 Days, You’ll:
- Identify expanded Education Offerings to span the prospect and customer lifecycle
- Develop a strong understanding of each of the verticals Sitetracker works with, being able to communicate to and solution for the specific challenges customers in those verticals face
- You will become Salesforce Administrator certified.
- Establish ownership of a program track with the EDU team.
The Skill Set:
- Demonstrated history of planning and delivering SaaS enterprise customer education rollouts (especially on force.com)
- Background as a lead instructor and curriculum designer for role-based end user training
- Ability to expertly design and deliver ILT and WBT training offerings (samples required)
- Relevant history in end user, train the trainer, certification workshop, and new release training
- Ability to engage/partner with Sitetracker global project management on training and change management activities and dependencies
- Ability to provide customers guidance in education best practices and aligning business outcomes to training activities
- Demonstrated ability to manage multiple projects and prioritize schedules
- Proactively communicate both internally and externally, including project risks, issues, or any information that may affect success
- Participate in cross-functional teams around product design, marketing events, etc.
- Create a positive work environment and culture by demonstrating superior attitude and work ethic ensuring the vision, values and culture of Sitetracker
- Professional language proficiency in English and one of the following preferred: German, French, or Spanish
- Able to travel domestically (15-20%)
Within 60 Days, You’ll:
- Monitor and learn the existing Sitetracker application by participating in the Sitetracker Certification program, existing customer training events, and shadow and support current training initiatives
- Leverage independent study with Sitetracker EDU to review education articles and videos to learn the OOTB product
- Co-teach training events, where applicable
- Leverage existing experience to identify areas of improvement within the existing process
- Understand the product and its features enough to demo the product to someone else on the team
Within 180 Days, You’ll:
- Develop sufficient technical knowledge of the Sitetracker platform to collaborate design ideas with solution architects on best practices/approaches based on user experience
- Provide guidance to the Sitetracker Implementation team on Education activities and offerings to best support a customer rollout
- Deliver bespoke customer training and Sitetracker Certification course(s) to customers
- Provide feedback to the project and product teams on application and design enhancements based on client interactions/feedback
Within 365 Days, You’ll:
- Identify expanded Education Offerings to span the prospect and customer lifecycle
- Develop a strong understanding of each of the verticals Sitetracker works with, being able to communicate to and solution for the specific challenges customers in those verticals face
- You will become Salesforce Administrator certified.
- Establish ownership of a program track with the EDU team.
The Skill Set:
- Proven experience winning and closing enterprise SaaS sales opportunities in the Utility and Energy verticals.
- You’re dependable and deliver predictable results and outcomes.
- Proven ability to influence, develop and empower employees to achieve objectives with a team approach.
- Experience operating an existing sales methodology and driving sales excellence and quality of execution.
- A mindset of quality and attention to detail and the ability to balance a large number of initiatives at once.
- The ability to lead territory and account planning and ensure initiatives in pipeline development, account management and pipeline generation are executed with excellence and consistency.
- Proven ability to drive cross-functional alignment and partnership with customer success, solutions engineering, solutions consulting, sales enablement and sales development and marketing.
- Experience using MEDPIC/MEDDPICC as an organizational methodology for sales qualification, forecasting and coaching.
- You’re a quick learner and can manage yourself and others in a phased pace environment.
Within 60 Day’s, You’ll:
- Master the Sitetracker sales process, tools, methodology.
- Obtain a deep understanding of Sitetrackers product and value proposition, our market and customers.
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Be actively participating in and leading sales cycles, account management and growth activities.
- Take ownership of existing business relationships and accounts
- Have command of the Sitetracker message and are able to articulate our story to customers and prospects
- Conduct successful meetings and advance opportunities and accounts
Within 180 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your territory planned and pipeline defined
- Be engaged with customers and prospects and on track with your goals
- Meet and exceed sales targets. You deliver predictable outcomes and forecasts.
- Serve as a trusted advisor to peers and leadership. You demonstrate passion and ownership for the business overall.
- Demonstrate cross-functional alignment.
- Demonstrate ownership and drive results in joint sales/customer success strategy and execution, including account management, renewals and account strategy.
- You’re a strong operator of the Sitetracker process and methodology.
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
The Skill Set:
- History of lead generation or sales development.
- A self-starter with a proven track record of success and tenacity.
- Excellent communication, qualification, and objection handling skills.
- Positive and energetic phone presence, excellent listening and strong written communications skills.
- Team player who is truly passionate about software and technology.
- Innate hunger, self-motivation, and work ethic.
Within 60 Days, You’ll:
- Build on your knowledge of Sitetracker by working closely with the Sales Development team.
- Research prospective clients and acquire high-level contacts leveraging third-party databases and social networking sites.
- Prospect, educate, qualify, and develop sales ready leads and opportunities from lead generation activities and outbound cold calling into targeted accounts.
- Interact with prospects via telephone and email to uncover pain points, identify opportunities and generate interest.
Within 180 Days, You’ll:
- Perfect your knowledge of Sitetracker by becoming Sitetracker certified.
- Have formed a strong working relationship with the enterprise sales team and the individual Account Executives you will be supporting.
- You’re fully ramped and maintaining a healthy pipeline.
- Have sourced at least one deal that has closed at the company.
Within 365 Days, You’ll:
- Continue to learn the nuances of enterprise sales.
- Understand the various approaches and complexities to enterprise sales.
- Use your experience and success to help mentor other Sales Development Representatives.
The Skill Set:
- You are able to define and execute strategic account and sales plans
- Manage key stakeholders to ensure the customer is delighted with the level of services we offer
- Have a track record of closing enterprise level SaaS software deals and growing large multinational accounts
- You’re someone that meets and exceed quotas through prospecting, qualifying, managing and closing enterprise sales opportunities
- Able to develop and manage a accurate pipeline for the account
- You are accustomed to highly complex buying-centers, understand the customer organization and are able to build/maintain relationships that are required to drive large deals, often exceeding $1M ARR, to close
- Able to lead a cross-functional account team through complex sales cycles and create alignment between the Sitetracker and customer teams
Within 60 Days, You’ll:
- Become Sitetracker certified
- Understand Sitetracker business objectives and strategy
- Be familiar with assigned account and able to create an account and opportunity strategy
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Begin to establish your pipeline
- Take ownership of existing business relationships in the account
- Have command of the Sitetracker message and are able to articulate our story to your customer
- Conduct successful meetings and advance opportunities and accounts
Within 180 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your account planned and pipeline defined
- Be engaged with your customers and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the account specific goals (ARR / Cust Sat) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
The Skill Set:
- Has experience in Field & Campaign Marketing, preferably in a SaaS-based Enterprise software environment.
- Proven experience with project management and developing schedules and timelines for projects.
- Strong collaboration aptitude with the ability to effectively work independently or as part of a team.
- Excellent proficiency with Google Suite.
- General knowledge of CRM platforms (i.e. Salesforce, etc), marketing automation tools (i.e. Pardot/Hubspot) and webinar platforms (i.e. ON24).
- Exceptional verbal, written, and presentation skills (French/German language skills are a plus).
- Comfortable with regular business travel and event support.
Within 60 Days, You’ll:
- Meet, interact, and learn from various marketing team members.
- Review current marketing initiatives, processes and procedures in the EMEA region.
- Learn how to navigate our tech stack, CRM and marketing automation platforms.
- Understand the Sitetracker product suite and value proposition.
- Learn how to provide a high-level demo of Sitetracker at an event.
- Attend your first trade-show.
Within 180 Days, You’ll:
- Interact with internal and external stakeholders to assist with event planning and execution.
- Become a trusted partner of the Sales and BDR teams.
- Own and maintain the international events calendar.
- Be able to create reports and dashboards to evaluate activities’ performance and ROI.
- Confidently leverage our marketing automation tools for campaigns and events execution.
Within 365 Days, You’ll:
- Own the regional event logistics and execution responsibility.
- Evaluate and monitor campaign performance by analysing key metrics and creating comprehensive reports.
- Support campaign planning and execution activities.
- Manage relationships with external vendors and internal stakeholders.
- Oversee the localisation efforts for our website and additional marketing materials.
The Skill Set:
- Apply previous Salesforce Administration experience on a daily basis
- Build out data models using a relational database model on business requirements
- Utilize Excel skills (preferably V lookups, formulas, pivot tables) to transform data and create reports
- Thrive on going the extra mile to complete project deadlines accurately and on time
- Maintain composure in stressful situations, respond to customer needs quickly and effectively adapt to change
- Communicate complex concepts to clients in an easily digestible format that relates to their business need
- Apply strong listening skills and can dig deeper into a requirement to identify the root problem
- Go above and beyond to make sure that projects are delivered in a timely and accurate manner
- Demonstrate proficiency working in a fast-paced environment, and excels at multitasking across complex projects
- Exhibit excellent oral and written communication skills
- Be able to configure and customize the Salesforce Platform using out of the box Salesforce functionalities to enhance our core feature set to meet a business need of our customer
Within 60 Days, You’ll
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data migrations
- Attend customer meetings and gather business requirements
- Configure Sitetracker modules to meet customer needs
- Work with your manager to learn our development and deployment processes
- Collaborate with product team to submit product enhancements and bugs
- Work with our customer development team to enhance functionality with out of the box functionality as well as working with developers to gather requirements for building new and enhancing existing features
Within 180 Days, You’ll
- Be able to train others on how to use and configure the Sitetracker product
- Elicit technical requirements from customer business requirements
- Assist in system architecture design
- Manage configuration tasks for multiple customers
- Lead customer meetings and manage deadlines
- Be able to understand and utilize Salesforce and Sitetracker features
- Create custom architecture based on customer requirements while leveraging Salesforce best practices
- Lead customer trainings around our core features as well as customer-specific features the EDS team has built
Within 365 Days, You’ll
- Lead small to medium customer enhancements working with the EDS Development team
- Work with new developers and admins that join to assist in training and best practices that you have experienced in your time at Sitetracker
- Have autonomy to make critical decisions on enhancements and support
- Work with other Salesforce Admins to establish best practices as well as leading internal training sessions on new features that have come out on the Salesforce platform
The Skill Set:
- Demonstrated history of compelling, value-based demonstrations both remotely and in-person to a range of prospect stakeholders ranging from project managers to CEO’s and company owners.
- Ability to quickly understand prospects’ business processes and translate to value delivered by Sitetracker.
- Able to configure and extend the Salesforce-based Sitetracker solution to meet prospect requirements.
- Ability to learn new industries and increase depth and breadth in industries where you have experience.
Within 60 Days, You’ll:
- Gain deep Sitetracker product knowledge by becoming Sitetracker Certified.
- Build upon your Salesforce knowledge by completing Trailhead training.
- Shadow sales cycles and demonstrations to grow your knowledge of Sitetracker.
- Work with the Sales Engineering and Sales teams to master your Sitetracker demo.
- Engage with Sitetracker prospective customers and deliver tailored demos.
Within 180 Days, You’ll:
- Have insight and deep understanding of Sitetracker’s focus industries.
- Own the presales portion of sales cycles by developing and delivering compelling demos.
- Work effectively with our Service Delivery team to provide accurate, tailored scoping information about our prospects.
- Contribute to the configuration of the primary demo org.
- Add to the overall success of Sitetracker by creating demo scripts for use by Sales and Presales.
Within 365 Days, You’ll:
- Have closed new business.
- Be an expert in one or many strategic industries like Telecom, Energy, etc.
- Consistently contribute to presales process improvements.
- Drive product roadmap by providing feedback to Product Management.
- Participate in hiring and mentoring new presales resources.
The Skill Set:
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Ability to apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and provide issue resolution
- Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Ability to work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
The Skill Set:
- Build out data models using relational database knowledge to capture customers’ business requirements
- Experience with Salesforce.com (Salesforce Admin as a base)
- Utilize Excel skills (preferably Vlookups, formulas, pivot tables, etc.) to transform data and create reports.
- Thrive on going the extra mile to complete project deadlines accurately and on time
- Maintain composure in stressful situations, respond to customer needs quickly, and effectively adapt to change
- Communicate complex concepts to clients in an easily digestible format that shows you understand their business needs
- Apply strong listening skills and can dig deeper into requirements to identify the root problem
- Demonstrate proficiency working in a fast paced environment, and excels at multitasking across complex projects
- Exhibit excellent oral and written communication skills
Within 60 Days, You’ll:
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data migrations
- Attend customer meetings and gather business requirements
- Configure Sitetracker modules to meet customer needs
- Work with your manager to learn our implementation process
- Collaborate with product team to submit product enhancements and bugs
Within 180 Days, You’ll:
- Be able to train others on how to use and configure the Sitetracker product
- Elicit technical requirements from customer business requirements
- Assist in system architecture design
- Manage configuration tasks for multiple projects
- Lead customer meetings and manage deadlines
- Be able to understand and utilize Salesforce features
- Create custom architecture based on customer requirements while leveraging Salesforce best practices
- Lead customer engagements and trainings
Within 365 Days, You’ll:
- Lead small to medium sized implementations from end to end (solutions design, requirements gathering to customer training and project go-live)
- Train new specialists on Sitetracker implementation methodologies and technical concepts
- Visit client sites to facilitate implementation process
- Have autonomy to make critical decisions on client implementations
- Present to key stakeholders (C-suite executives)
- Successfully completed a customer implementation with metrics to support