Subprocessors List

Effective: May 13, 2020

To support delivery of our Services, Sitetracker may engage and use data processors with access to certain Customer Data (each, a “Subprocessor“). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Master Subscription and Services Agreement or superseding written agreement between Customer and Sitetracker (the “Agreement“).

Infrastructure Subprocessors

Sitetracker may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

Entity Name

Subprocessing Activities

Entity Country

Salesforce, Inc

Cloud Service Provider

United States

Amazon Web Services

Cloud Service Provider

United States

Other Subprocessors

Sitetracker may use the following Subprocessors to perform other Service related functions:

Entity Name

Subprocessing Activities

Entity Country

SendGrid (Twilio, Inc.)

Cloud Service Provider

United States

Gainsight, Inc.

Customer Success Services

United States

Google LLC

Email and Document Storage

United States

Mixpanel, Inc.

Product Analytics

United States

PagerDuty, Inc.

Incident Response Services

United States

Slack Technologies, Inc.

Business Communication Services

United States

Splash (One Clipboard, Inc.)

Event Marketing Services

United States

Zoom Meetings

Cloud-Based Video Conferencing

United States

Ask Nicely Limited

Customer Success Services

United States

Sitetracker Affiliates

Depending on the geographic location of a Customer or their Authorized Users, and the nature of the Services provided, Sitetracker may also engage its affiliate, Sitetracker UK Limited, to deliver some or all of the Services provided to a Customer.

Updates

As our business evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.