Customer Story
Smartlink Scales National Operations and Saves Millions with Sitetracker
Smartlink is a national network infrastructure services provider with 41,000 active projects across 48 states, delivering end-to-end solutions for the development and maintenance of wireless, wireline, and utility networks.
Discover how Smartlink, a leader in telecommunications and infrastructure project management, transformed its operations with Sitetracker. Faced with fragmented workflows and outdated systems, Smartlink’s CIO, Dan Berman, led a digital transformation that empowered teams with real-time visibility, automated processes, and seamless collaboration. In this two-minute video, learn how Sitetracker helped Smartlink double its project volume, streamline billing, improve cash flow, and save tens of thousands of hours annually—all while scaling nationally and enhancing customer service.
The Results: Quantifiable Impact Across Operations
These measurable outcomes highlight how Sitetracker helped Smartlink scale smarter, boost efficiency, and deliver greater value to both the business and its customers.
- $3.8M projected savings from eliminating time-related inefficiencies through financial tool integrations
- 75% improvement in cashflow by reducing AR collection times
- 2x increase in projects per employee using Sitetracker
- 30% improvement in project cycle times
- 29% increase in collections
- 60,000 hours saved annually by eliminating manual reporting tasks
- 272 workdays gained per year in efficiency across 110 team members
- $101M in rent savings and $700M in avoided capital expenses delivered to Smartlink customers