At Sitetracker, we believe that great operations and maintenance (O&M) is the foundation for long-term infrastructure success. Today, we announced a major expansion of our O&M capabilities—giving asset owners and contractors smarter, safer, and more connected tools to maintain critical infrastructure at scale.
Infrastructure has never mattered more in an era defined by energy transition, growing EV adoption, surging AI workloads, and expanding connectivity. As our global infrastructure and networks become more distributed and complex, keeping assets healthy, compliant, and high-performing is essential—not just for efficiency and safety, but for the communities and industries that depend on them.
Our mission is to accelerate the transition to a fully connected and sustainable future. That means doing everything we can to support the men and women in the field—those who work around the clock, brave extreme weather, and hang out of helicopters to keep the lights on, homes warm, and networks running.
Our latest O&M enhancements are built to meet these rising demands, while honoring the people in the field who make reliability possible every day.
What’s New in Sitetracker O&M
Our enhanced O&M solution introduces a powerful suite of capabilities to support modern operations:
- Smarter Scheduling and Inventory Management: Assign work more flexibly, group maintenance tasks intelligently, and find and track parts faster with improved web and mobile workflows.
- Embedded Safety at Every Step: Deliver job safety analyses, hazard alerts, lone worker protection, and automated check-ins/check-outs directly through field workflows.
- Dynamic Preventative Maintenance: Trigger recurring services based on actual task completion, helping extend asset life and reduce costly downtime.
- AI-Powered Field Photo Verification: Analyze field photos at the source to automate quality checks, speed up inspections, and strengthen proof-of-work processes.
- Robust SLA and Contract Management: Monitor key service KPIs like mean time to respond (MTTR) and SLA compliance to enforce vendor accountability.
- Deeper Asset Intelligence: Use asset hierarchies, geospatial data, and enhanced reporting to better understand asset health, lifecycle costs, and vendor performance.
These capabilities are built into a single, asset-centric platform that scales easily—whether you manage hundreds or hundreds-of-thousands of assets—and delivers a seamless, mobile-first field experience.
Real Impact Across Key Industries
The enhancements to Sitetracker O&M aren’t just technical improvements—they’re real-world tools that help our customers across industries thrive.
Renewable Energy
For renewable energy developers and operators managing a portfolio of projects, battery storage systems, or wind assets, Sitetracker’s dynamic preventative maintenance and AI-powered field photo verification ensure that teams catch potential issues early and prove maintenance work in real time. Automated workflows drive down response times, while mobile-first safety features protect crews operating in remote, often hazardous environments—ultimately extending asset life and improving energy production uptime.
EV Charging
In the fast-growing EV charging sector, uptime is everything. With Sitetracker O&M, providers can proactively maintain thousands of distributed chargers, streamline spare parts inventory, track SLAs with maintenance vendors, and speed up repair cycles—ensuring that stations stay operational, service quality stays high, and new infrastructure can scale without operational bottlenecks.
Tower Companies and Wireless Providers
For tower companies, wireless operators, and infrastructure providers, asset visibility, vendor accountability, and regulatory compliance are critical to network performance and profitability. Sitetracker’s enhanced O&M capabilities enforce SLA compliance, and improve maintenance scheduling across large, distributed portfolios. Teams can ensure reliable network availability, speed up site restoration and upgrade cycles, reduce downtime, and protect long-term asset value—all while simplifying reporting and scaling field operations.
Fiber Operators and Contractors
Fiber network operators and their contractor partners face growing pressure to maintain sprawling, often underground or pole-mounted infrastructure. Sitetracker’s flexible scheduling, preventative maintenance triggers, and SLA tracking empower fiber teams to proactively manage network health, minimize service disruptions, reduce truck rolls, and verify field work through mobile proof-of-work workflows—enabling faster service delivery and greater customer satisfaction.
Utilities
For electric, water, and gas utilities managing extensive distributed infrastructure, Sitetracker’s O&M tools help streamline both preventative and corrective maintenance across grids, substations, and field assets. Intelligent task grouping, integrated safety protocols, and deep asset lifecycle reporting enable utilities to boost field compliance, improve response times to outages and emergencies, and manage aging infrastructure more proactively—supporting better service reliability and regulatory reporting.
A Fully Connected Asset Lifecycle
O&M doesn’t happen in isolation. That’s why Sitetracker’s enhanced solution integrates tightly with project management, construction, inventory, and finance processes—creating a truly connected asset lifecycle from planning to construction to operations to ROI tracking.
By eliminating silos, maintaining data continuity, and delivering a unified source of truth, Sitetracker helps customers make smarter decisions, execute faster, and optimize performance as they scale to meet the needs of a connected, sustainable future.
Ready to transform your operations? Request a demo today.
