CARRERAS PROFESIONALES
Oportunidades laborales
Ciudades impresionantes, increíbles oficinas y compañeros inigualables.
Consulte las vacantes disponibles en Sitetracker y súmese al equipo. Lea la política de solicitantes de empleo aquí.
The Opportunity
We are looking for an experienced Customer Success Manager to join a growing, Customer Success team in Australia. As a Customer Success Manager, you will work with customers at all stages of the customer journey – from implementation through go-live as they deploy and adopt the Sitetracker platform.
As the main point of contact, you will demonstrate Sitetracker’s value to our customers by identifying business objectives and aligning Sitetracker’s capabilities with your customer’s goals and objectives. Working closely with all teams across Sitetracker, you will own customer onboarding, user adoption, customer advocacy and more to ensure the retention and growth of our customers.
This role is open to remote candidates in Melbourne and Sydney.
The Skill Set:
- Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer.
- Demonstrated experience working with mid-tier customers, ideally $500k – $700k annual contract value.
- Ability to work with multiple customers across many industries.
- History of working closely with senior stakeholders within a customer environment.
- Ability to identify, deliver and demonstrate a solution’s value to customers.
- Ability to create and deliver a high-touch communication plan.
- Technical aptitude and understanding of a deployed solution.
- You are a self-starter and committed to personal development.
- History of passion and enthusiasm for customer success.
Within 60 Days, You’ll:
- Work with cross-functional teams to learn the Sitetracker product and capabilities.
- Undertake internal certification to accelerate your product knowledge and onboarding.
- Work closely with customer success, and other teams, to establish yourself internally.
- Meet and familiarize yourself with customers within your book of business.
- Establish and become the main point of contact for your customers.
Within 180 Days, You’ll:
- Establish cadence and regular interaction with your customer base.
- Be a trusted advisor and advocate for your customers.
- Partner with your customer’s leadership to develop a blueprint for success.
- Understand the customer’s business goals and objectives.
- Identify and measure potential new KPIs for your customers.
- Align your customer goals with Sitetracker functionality and roadmap.
- Create an action plan to deliver against goals, KPIs, and functionality.
- Identify additional revenue-generating opportunities.
- Masterfully articulate the Sitetracker value proposition.
- Ensure you have referenceable customers to support a wider global sales effort.
- Contribute to opportunities for process improvement and continue to develop your own Sitetracker product knowledge.
Within 365 Days, You’ll:
- Continuously act as a trusted advisor to the customer, and develop high-level relationships with stakeholders and project sponsors.
- Continue to develop a strategic account plans for your customers to support product expansion and ensure customer retention.
- Engage with Sitetracker Product & Engineering to support and communicate customer requests around product roadmaps, customizations, or enhanced product functionality.
- Establish yourself as an integral part of the US customer success team.
- Lead by example and welcome new CSMs as they join the US team.
The Opportunity
As an Engagement Consultant & Architect on the Engineering & Development Services (EDS) team, you will have the opportunity to work with some of the most forward-thinking companies and make a meaningful impact on the industries they service.
You will work closely with our customers to gather requirements and find creative design solutions to manage the customer’s business process most effectively. You will be responsible for propelling the quality of our customer engagements and will get in-depth exposure to the Salesforce platform. With a strong attention to detail and a creative mind, you will drive success by working with a firmly committed and collaborative team that is laser-focused on making a difference to the customers that we work with and the world that we live in.
The Skill Set
- Lead customer engagements with enterprise-level customers from implementation to continued feature build
- Dedicated Customer Engagement lead with enterprise customers
- Gather requirements from customers and design software solutions based on complex customer business processes and requirements
- Drive small team engagements to achieve technical initiatives
- Attack timelines and deliverables to ensure dedicated customer engagement goals are met
- Recommend continuous areas of innovation to the customer based upon our continually evolving product
- Utilize your strong understanding of database principles to create efficient solutions
- Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
- Learn new tools and software and leverage them to develop thoughtful, analytical insights
- Thrive in a dynamic and customer-focused environment
- Perform analysis on customer data and build reports/dashboards based on customer specifications
- Experience Consulting on configuration & development on the Salesforce platform in a customer-facing environment is preferred
- Consult on best practices and paths forward to ensure our customers leverage the optimal design and development choices on customizations
Within 60 days, You’ll:
- Develop a foundational knowledge of the Sitetracker platform and of the telecommunications industry
- Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically – but will be able to think strategically about how Sitetracker can solve their problem)
- Lead enterprise-dedicated service engagements with Sitetracker customers
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
- Review large customer data set with no assistance/help from teammates
- Utilize knowledge of salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
Within 180 days, You’ll:
- Provide thoughtful, practical solutions to customer needs
- Occasionally need help designing a solution but are not afraid to ask for assistance when stuck
- Appropriately communicate the right message to customers
- Raise issues to the internal team when an issue appears
Within 365 days, You’ll:
- Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide a clear vision of what the solution should be and what the requirements are to the EDS Manager
- Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers
The actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience
For Colorado based roles, the base salary hiring range for this position is $100,000 to $120000
For California based roles, the base salary hiring range for this position is $100,000 to $125000
For New York based roles, the base salary hiring range for this position is $1100,000 to $125000
For Washington based roles, the base salary hiring range for this position is $100,000 to $125000
The Opportunity
We are looking for a native/fluent German speaking Enterprise Customer Success Manager to join our growing Customer Success team.
We are looking for an experienced Enterprise Customer Success Manager to join our growing Customer Success team. As an Enterprise Customer Success Manager, you will be working with customers at all stages of their lifecycle from implementation through go-live as they deploy and adopt the Sitetracker solution. Working closely with our customers, your key objective will be to demonstrate the value Sitetracker provides to an organisation by identifying, and enabling, their business drivers and objectives. You will ensure that Sitetracker’s capabilities support their long-term goals, enabling the customer to maximise their investment in the platform and see value from our solution. Working closely with all teams across Sitetracker, you will own customer on-boarding, user adoption, value realisation and customer advocacy to ensure long-term partnership and the retention of our customers.
The Skill Set:
- Professional working level efficiency communicating in German as a minimum
- Experienced at creating and executing a success plan; with particular focus on identifying and demonstrating business value realisation for the customer
- The ability to explore customer’s business requirements or processes, and align them with Sitetracker functionality
- Demonstrable experience of engaging with new and existing stakeholders at all levels of an enterprise organisation, including the ‘C-Suite’
- Have the ability to create and deliver a high-touch communication plan
- Show a technical aptitude and understanding of a deployed solution
- Be a self-starter and show willing to pursue personal development
- Demonstrate passion and enthusiasm for customer success
Within 60 Days, You’ll:
- Work with cross-functional teams to learn the Sitetracker product and its capabilities
- Undertake internal certifications to accelerate your product knowledge and onboarding
- Learn and adopt Sitetracker’s playbooks
- Work closely with customer success, and other teams, to establish yourself internally
- Meet with customers within your territory
- Become the main point of contact for your customers
Within 180 Days, You’ll:
- Establish regular cadence and interaction with your customer base
- Become a trusted advisor and advocate for your customer
- Partner with your customer to develop a blueprint for success
- Understand the customer’s business goals and objectives
- Identify (potentially) new KPIs for the customer
- Align your customer goals with Sitetracker functionality
- Create an action plan on how to deliver against identified goals, KPIs and functionality
- Identify additional revenue-generating opportunities
- Be able to articulate the value of Sitetracker
- Ensure you have referenceable customers to support a wider sales effort
- Be a strong contributor (internally) and identify opportunities for process improvement
- Continue to develop your own Sitetracker product knowledge
Within 365 Days, You’ll:
- Continuously act as a trusted advisor to the customer, and develop high-level relationships with stakeholders and project sponsors
- Continue to develop a strategic account plan for your customers to support product expansion and ensure customer retention
- Engage with Sitetracker Product & Engineering to support and communicate customer requests around product roadmaps, customisations, or enhanced product functionality
- Establish yourself as an integral part of the customer success team
- Lead by example and welcome new CSMs as they join the team
As a Sales Engineer at Sitetracker, you will work closely with Sitetracker Account Executives and Sitetracker’s Executive team to present Sitetracker to potential customers. You will explain the value of Sitetracker, clarify our technical capabilities, and problem solve to support our customers’ specific needs.
Sitetracker is deployment operations management software that powers how critical infrastructure companies plan, build, and maintain tomorrow’s infrastructure. Sitetracker helps innovative companies like British Telecom, Zayo, Vantage Towers, Nextera, Dominion Energy, ChargePoint, Honeywell, and Southern Company manage millions of projects, sites and assets representing over $150 billion in portfolio holdings. By giving telecommunications, utility, and energy teams a cloud-based solution that works easily and effectively, Sitetracker is accelerating the transition to a fully connected and sustainable future.
The Skill Set:
- Demonstrated history of compelling, value-based demonstrations both remotely and in-person to a range of prospect stakeholders ranging from project managers to CEO’s and company owners.
- Ability to quickly understand prospects’ business processes and translate to value delivered by Sitetracker.
- Able to configure and extend the Salesforce-based Sitetracker solution to meet prospect requirements.
- Ability to learn new industries and increase depth and breadth in industries where you have experience.
Within 60 Days, You’ll:
- Gain deep Sitetracker product knowledge by becoming Sitetracker Certified.
- Build upon your Salesforce knowledge by completing Trailhead training.
- Shadow sales cycles and demonstrations to grow your knowledge of Sitetracker.
- Work with the Sales Engineering and Sales teams to master your Sitetracker demo.
- Engage with Sitetracker prospective customers and deliver tailored demos.
Within 180 Days, You’ll:
- Have insight and deep understanding of Sitetracker’s focus industries.
- Own the presales portion of sales cycles by developing and delivering compelling demos.
- Work effectively with our Service Delivery team to provide accurate, tailored scoping information about our prospects.
- Contribute to the configuration of the primary demo org.
- Add to the overall success of Sitetracker by creating demo scripts for use by Sales and Presales.
Within 365 Days, You’ll:
- Have closed new business.
- Be an expert in one or many strategic industries like Telecom, Energy, etc.
- Consistently contribute to presales process improvements.
- Drive product roadmap by providing feedback to Product Management.
- Participate in hiring and mentoring new presales resources.
For NY-based roles, the hiring range for this position is $180,000 – $240,000 OTE .
For Colorado-based roles, the hiring range for this position is $180,000 – $240,000 OTE.
For California-based roles, the hiring range for this position is $180,000 – $240,000 OTE.
The actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
The Opportunity
Sitetracker is the leading provider of enterprise project management software for site-based projects and their associated business processes. Our advanced reports and dashboards provide instant, real-time access to KPIs which allow organizations to efficiently make strategic decisions based on accurate, real-time information.
As a Senior Pre Sales Engineer at Sitetracker, you will work closely with Sitetracker Account Executives and Sitetracker’s Executive team to present Sitetracker to potential customers across the APAJ region. You will help prospective customers and partners understand the power of Sitetracker while explaining technical features and problem-solving through potential roadblocks.
The Skill Set
- Demonstrated history of compelling, value-based demonstrations both remotely and in-person to a range of prospect stakeholders ranging from project managers to CEO’s and company owners
- Ability to quickly understand prospects’ business processes and translate to value delivered by Sitetracker
- Able to configure and extend the Salesforce-based Sitetracker solution to meet prospect requirements
- Ability to learn new industries and increase depth and breadth in industries where you have experience
- Understanding of the APAJ market
Within 60 Days, You’ll:
- Gain deep Sitetracker product knowledge by becoming Sitetracker Certified
- Build upon your Salesforce knowledge by completing Trailhead training
- Shadow sales cycles and demonstrations to grow your knowledge of Sitetracker
- Work with internal Sales Engineering and Sales team to master your Sitetracker demo
- Engage with Sitetracker prospective customers and deliver custom demos
Within 180 Days, You’ll:
- Have insight and deep understanding of Sitetracker’s focus industries
- Own the presales portion of sales cycles by developing and delivering compelling demos
- Manage and configure proof of concept demos to prospective customers
- Add value to process improvement by contributing to the configuration of the master demo org
- Add to the overall success of Sitetracker by creating demo scripts for use by sales and presales
Within 365 Days, You’ll:
- Have closed new business
- Be an expert in one or many focus industries like telecom, energy, etc.
- Continue to contribute to pre sales process improvements
- Help with product roadmap by providing feedback to product management
- Participate in hiring and mentoring new pre sales resources
At Sitetracker, we are in the process of reinventing our product from the ground up.
Based out of our office in Bangalore for 2-3 days a week, we’re looking for a Senior Product Designer who can be both the Design leg in the Trio, and take on a leadership role within the India design team.
As a Senior Product Designer at Sitetracker, you will own a vertical/product area along with the other members of your trio: a Product Manager and a Tech Lead. Together, you are involved in decisions from day one through launch. Your work will move our product in the direction you believe is best.
As a Team Lead, you will guide less experienced designers on the team, guiding them to use the right tools and techniques to solve users’ problems, and ensuring that their work is meeting a standard of excellence. You will be in close contact with the US team, forming an essential part of the bridge between the two halves of the team.
For this role, we need someone who has a deep drive to understand complex problems, who finds creative ways to learn the users’ needs and experiences, who finds creative and elegant solutions to those problems – and who can bring their team and the wider organization with them on that journey. We need someone who is organized, proactive, and extremely communicative.
The Skill Set:
- Effectively lead discussions and design activities with team members and partners
- Effectively manage multiple projects and negotiate competing priorities with product and engineering peers
- Lead workshops to surface knowledge and ideas Execute a vision that has been laid out and ask additional questions to clarify ambiguity
- Articulate design decisions effectively
- Understand how to use modern design and workflow tools like Figma, Miro, Coda, Maze, and Jira
- Work with various design systems and languages
- Have a strong eye for aesthetics
- Apply basic understanding of User Research methodologies
- Apply experience with information architecture, requirements synthesis, and new product explorations
- Work with a distributed North American team
Within 60 Days, You’ll:
- Understand Sitetracker’s tools, the problems we solve, and the people we solve them for
- Start formulating user and customer personas for your space
- Design and iterate on ideas with product managers and stakeholders
- Lead brainstorming and early feature discovery sessions with your product and engineering peers
- Create final designs, and test them with internal and/or external users
- Stay involved in the development of a feature from conceptualization to code-complete
- Complete your own audit of you product area and identify areas of improvement
- Familiarize yourself with Salesforce Lightning Design System
Within 180 Days, You’ll:
- Conduct usability testing and research sessions with your product peer
- Become a trusted partner for your product peer, and our customers
- Build relationships within our company and with our customers
- Be able to articulate the value Sitetracker provides our customers and across various market segments
- Collaborate on improving our design and product processes
- Ship a new product to all of our customers
- Contribute to our young design system
Within 365 Days, You’ll:
- Become the most vocal advocate for our customers in your product segment
- Document best practices and educate your team, and the company as to what they are
- Drive efficiencies in the team by understanding the business needs and engineering constraints
- Define design standards you’ve implemented in your product area to help scale our designs
- Drive the product roadmap by actively participating in every phase of the product development cycle
- Understand application of new technologies to support business processes and overall user experience
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer-requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform.
Implemented on the force.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc.
Utilizing your great communication skills, you will deliver scalable solutions that are adapted to various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Ability to create complex LWC components with Unit tests.
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Ability to apply knowledge of modern Javascript and unit testing frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Deep knowledge of how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and providing issue resolution
- Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Ability to work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing it over to QA, writing unit tests, and exercising best practices such as TDD
- Serve as a member of an agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non-technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large-scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensure efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Senior Salesforce Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.com platform. Implemented on the force.com platform, you will use technologies such as Apex, LWC, Aura, Visualforce, React, etc.
Utilizing your great communication skills, you will deliver scalable solutions that are adapted in various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set:
- Provide extensive custom development using force.com, working with Apex classes, triggers, components, VisualForce pages, and SOQL
- Ability to apply knowledge of modern Javascript frameworks (LWC, React, Angular, Vue, etc.) into the Salesforce domain
- Deep knowledge on how to write Apex REST Services and consume Salesforce Platform APIs (ex. REST, Metadata, UI, Tooling)
- Knowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (Github, Bitbucket, etc.)
- Leverage knowledge of Salesforce limits to work around blockers
- Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Flow, Approval Processes, Workflow Rules, Security and Permissions)
- Ability or Interest to lead a delivery team, including training sessions, standups, mentoring, and provide issue resolution
- Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Ability to work directly with customers to understand use cases and collect feedback
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as TDD
- Serve as a member of a agile team and be able to take part in all of the associated processes and cadences
- Adapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Complete your Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionality
- Begin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
Within 180 Days, You’ll:
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during requirement and design sessions
- Collaborate with external teams to debug issues raised by customers
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it
- Take part in customers meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non technical way
- Architect End-to-End Solutions
- Written clean, scalable code with solutions that results in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll:
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensures efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
To continue our growth, we need to expand our sales team. This is your opportunity to be a part of an exceptional growth story. As a member of our sales organization, you have the freedom to run your own business. You’ll drive full-cycle sales in new and existing accounts within our core verticals. Bring the experience, pave the way – the organization will follow and support you throughout the sales journey. A sales-first culture, effective organizational support, world-class marketing and lead generation, tools and systems, differentiated products – we’ve got it all. What we need is exceptional talent.
In this role, you will work with customers to understand their short, mid, and long range strategy goals of the business as well as collaborate with all Sitetracker teams involved in post sales (Customer Success Managers, Solutions Delivery, Enhancement Delivery & Support, Product, Education, and QA) to ensure a successful account planning.
The Skill Set:
- You are able to define and execute territory account and sales plans
- Have a track record of closing sales deals
- Have sold and understand the importance of selling services along with the software
- You’re someone that has consistently met and exceeded quotas over the past 4-5 years
- Can demonstrate doing your own lead generation, qualification (prospecting, qualifying), managing and closing sales opportunities
- Able to develop and manage pipelines, prospects and move a large number of transactions simultaneously through the sales pipeline
- Able to lead a cross-functional account team through complex sales cycles and create alignment between the Sitetracker and customer teams
Within 60 Days, You’ll:
- Be familiarized with our products and become Sitetracker certified
- Learn the Sitetracker planning process
- Be familiar with assigned territory and able to create territory, account and opportunity strategy
- Familiarize yourself with the team and begin developing effective and productive cross-functional relationships
- Begin to establish your pipeline
- Take ownership of existing business relationships from prospects
- Have command of the Sitetracker message and are able to articulate our story to customers and prospects
- Conduct successful meetings and advance opportunities
Within 180 Days, You’ll:
- Be executing the Sitetracker sales process, including requirements on qualification (MEDDPICC) and documentation
- Have exceptional command of the Sitetracker message and process
- Have your territory planned and pipeline defined
- Be engaged with customers and prospects and on track with your goals
Within 365 Days, You’ll:
- Be looking back at your first year with Sitetracker and can take pride in “getting it done” and “doing it right”
- Have met the sales specific goals (ARR / # new logo) and have delivered against your goals in a way that demonstrates quality, integrity and respect
- Contribute to best practices by identifying opportunities for improvement and taking initiative to recommend and implement
For Colorado based roles, the base salary hiring range for this position is $70,000 to $80,000.
For California based roles, the base salary hiring range for this position is $70,000 to $80,000.
For New York based roles, the base salary hiring range for this position is $70,000 to $80,000.
For Washington based roles, the base salary hiring range for this position is $70,000 to $80,000.
The Opportunity
Sitetracker is looking for a Solution Analyst to assist in implementing the Sitetracker product for new
customers. You will work closely with our Solution Architects to identify requirements and find
creative solutions to tailor our product to our customers’ business process.
Overall, the position incorporates product configuration, data analysis, project management, and
development as needed. Solution Analysts are given a great opportunity for advancement and
leadership placement in a rapidly growing environment.
The Skill Set:
- Experience with Salesforce.com configuration. Should have strong hands-on experience on formula fields, reports & dashboard, flows, security settings, custom level, custom metadata, portal environment setup, package installation and org setup etc.
- Has built data model using relational database knowledge to capture customers business requirements.
- Advanced Excel skills, can evidence skills in Vlookups, formulas, pivot table etc to transform data and create reports.
- Committed to meet project deadlines and delivering quality work.
- Maintain composure in stressful situations, respond to customer needs quickly, and effectively adapt to change.
- Communicate complex concepts to clients and document complex requirements in an easily digestible format that shows you understand the customer’s business needs.
- Good at listening and can evidence asking questions that dive deeper into requirements or in identifying the root problem.
- Demonstrate proficiency working in a fast-paced environment and excels at multitasking across complex projects.
Within 60 Days, You’ll:
- Have a good understanding of the Sitetracker product
- Create reports and dashboards to visualize Sitetracker data
- Analyze source data and perform data loading.
- Participate in customer meetings and support the Solution Architects during the meeting.
- Configure Sitetracker modules to meet customer needs
- Work with your manager to understand and apply Sitetracker implementation methodology.
- Collaborate with other team to submit product enhancements and bugs
Within 180 Days, You’ll:
- Develop technical solution from customer business requirements
- Manage time and prioritization to support multiple projects implementation and meet the project timeline.
- Participate actively in customer meetings and lead discussion for specific activity e.g. UAT Support.
- Be able to apply standard Salesforce features as a solution to meet customer requirements.
- Participate actively to define specific process flow from customer’s business requirement and write down the corresponding user stories
Within 365 Days, You’ll:
- Lead end-to-end small (utilizing standard Sitetracker capabilities) customer engagements
- Work closely with Senior Architect to design custom solutions based on customer requirements while leveraging Salesforce best practices.
- Independently present standard Sitetracker Business Process flow as part of customer engagement
- Independently preparing user stories based on the business process flow and present it to the customer
- Prepare and confidently present technical documents in customer calls.
- Follow all Sitetracker’s standards as defined in the Sitetracker standard methodology within the assigned projects
- Train new specialists on Sitetracker implementation methodologies and technical concepts.
- Successfully completed a customer implementation with metrics to support
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As a Senior React Native Engineer, you will join our Engineering Team and work on architecting and delivering new customer functionality for our mobile application as well as supporting existing features. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best mobile experience for our customers.
You are an expert in your field, passionate about your career and an excellent team player. Together with the Product and Design team, you will help the company expand into new markets and verticals.
The Skill Set:
- Utilize experience in mobile application development (Android and iOS)Build complex mobile applications with reusable components, leveraging best practices for React Native, Android and iOS
- Leverage REST APIs to query and process large volumes of data in parallel and in the background
- Apply expertise on core Javascript concepts like web workers, closures, promises etc.
- Demonstrate strong communication skills, capable of effectively collaborating with cross-functional teams
- Be willing and able to understand the customer’s issues, and write holistic coding solutions keeping them in mind.
- Stay up to date with tooling and best practices, help drive the team toward improvement and innovation
- Estimate effort and risk accurately prior to building new functionality
- Review peers’ code, ensure only the highest quality commits enter the codebase, help the team grow
- Understand manipulation of git branches and commits
- Focus on delivering quality solutions by thoroughly testing code prior to handing over to QA, write unit tests, and exercise best practices such as Test Driven Development
- Adapt mockups into a functioning solution
- Apply experience and best practices on Redux
- Demonstrate excellent and persistent problem solver who enjoys a challenge
Within 60 Days, You’ll:
- Become an expert in the functionality and codebase of the mobile application
- Become familiar with the main modules of the web application
- Complete our Sitetracker Engineering Development Plan and be fully ramped on our technology stack and established design patterns
- Be a consulted contributor as part of one of our SCRUM teams
- Deliver enhancements and bug fixes which are rolled out to customers
Within 180 Days, You’ll:
- Become a main contributor to our mobile codebase
- Help investigate and resolve production issues
- Have a thorough understanding of the full mobile application and suggest improvements to improve performance and scalability
- Participate in architecting and design discussions that will influence the future of our application
- Provide valuable feedback to other team members through code reviews
- Deliver several larger enhancements that have been successfully deployed to customers with positive results
- Deliver small bug fixes on the web platform that are delivered to our customers
Within 365 Days, You’ll:
- Be a point of reference for the mobile application
- Have a full understanding of our entire web platform
- Lead other junior engineers into building new modules for the application
The actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience
For Colorado based roles, the base salary hiring range for this position is $121,500 to $160,500.
For California based roles, the base salary hiring range for this position is $121,500 to $170,500
For New York based roles, the base salary hiring range for this position is $121,500 to $170,500
For Washington based roles, the base salary hiring range for this position is $121,500 to $170,500
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
The Opportunity
As we continue to expand our technological capabilities, we are seeking a talented Full Stack Developer with expertise in Java and JavaScript who is eager to transition and specialize in the Salesforce Platform.
As a Full Stack Engineer, you will join one of our feature delivery teams working to deliver new product functionality and customer-requested enhancements leveraging the Salesforce technology stack. You will have the opportunity to work as part of a dynamic and highly collaborative team that is focused on delivering the best experience for our customers. You will be working with our cloud-based software, which is implemented on the Force.complatform.Implementing on the force.com platform, you will use frameworks such as Apex, LWC, React, etc.
Utilizing your great communication skills, you will deliver scalable solutions that are adapted to various verticals such as telecom, energy, utilities, etc. You will establish relationships with customers, product managers, and fellow teams to ensure you can translate requirements into exceptional products. You should have a passion for writing clean code, leveraging design patterns, authoring robust unit tests, and a detailed focus for thoroughly testing your solutions.
The Skill Set
- Proven experience as a Full Stack Developer with expertise in Java and JavaScript.
- Strong understanding of object-oriented programming and design principles.
- Deep knowledge of how to write Java REST ServicesExcellent problem-solving and analytical skills.
- Effective communication skills and ability to collaborate in a team environment.
- Ability to adapt and learn quickly, especially in transitioning to the Salesforce ecosystem.
- Familiarity with Salesforce Platform, including Apex programming and Lightning Web Components development (experience is a plus but not mandatory).
- Salesforce certifications (e.g., Platform Developer I, Lightning Web Component Specialist) are desirable but not mandatory.
- Ability to apply knowledge of modern JavaScript and unit testing frameworks (LWC, React) into the Salesforce domainKnowledgeable in continuous integration (Jenkins, CircleCI, etc.) and Git (GitHub, Bitbucket, etc.)
- Ability or Interest to lead a delivery team, including training sessions, stand-ups, mentoring, and providing issue resolution
- Deep focus on the area they own, identifying technical debt and optimizing the system continuously.
- Ability to translate the business requirements of customers into technical architecture and relay the requirements to other team members
- Ability to estimate effort towards building a solution and balance polish and speed effectively
- Utilize computer science fundamentals and background
- Focus rigidly on delivering quality solutions by thoroughly testing code before handing it over to QA, writing unit tests, and exercising best practices such as BDD or TDDServe as a member of an agile team and be able to take part in all of the associated processes and cadencesAdapt a pixel-perfect mockup into a functioning solution
- Write modular, reusable, and scalable code
Within 60 Days,You’ll
- Salesforce Platform Fundamentals:
- Understand the Salesforce platform architecture and terminology (CRUD operations, object relationships, data model).
- Learn the Salesforce declarative development tools (Process Builder, Workflow Rules, Validation Rules, Triggers, Formula Fields).
- Master Lightning Web Components (LWC) for building modern user interfaces.
- Be familiar with the Apex programming language (syntax, object-oriented concepts, data types, control flow).
- Understand the Salesforce user interface (UI) development tools (Lightning App Builder, Aura Components).
- Data & Integration:
- Learn about Salesforce data management concepts (Objects, Fields, Relationships, Data Types).
- Understand the concept of security and data access in Salesforce.
- Gain basic knowledge of Salesforce integration tools (SOAP API, REST API, Apex Data Loader).
- Development & Deployment:
- Learn how to use Salesforce Developer Tools (IDE, Developer Console, Scratch Orgs).
- Understand the Salesforce deployment process (Sandboxes, Change Sets, Releases).
- Testing & Debugging:
- Learn how to write unit tests for JavaScript, Apex classes and triggers.
- Understand the importance of code coverage and how to achieve it.
- Be familiar with basic debugging techniques in Apex and LWC.
- Salesforce Ecosystem:
- Understand the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Learn about the Salesforce AppExchange and how to find and install apps.
- Be familiar with the Salesforce community and resources (Trailhead, forums, documentation).
- Apex Programming:
- Leverage your Java programming skills to develop and maintain robust Apex code within the Salesforce Platform.
- Collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient Apex solutions.
- Complete your Development
- Plan to be fully ramped on our technology stack and establish design patterns
- Be a consulted contributor as part of one of our delivery teams
- Deliver several enhancements and bug fixes
- Know the ins and outs of the Sitetracker product offering as well as how to build and extend the functionalityBegin working with other senior developers to architect solutions for our customers
- Know the development best practices and begin to help junior developers with questions about development practices
- Work with junior and senior developers to perform code reviews that follow Sitetracker coding standards
- Work with your manager to learn our deployment process
- Continuous Learning:
- Stay updated on the latest Salesforce technologies, tools, and best practices. Actively participate in training programs and certifications to enhance your skills on the Salesforce Platform.
Within 180 Days, You’ll
- Become an expert in the functionality and codebase of several modules across the Sitetracker product
- Have built and shipped large modules
- Serve as a technical expert for modules and features built during the requirement and design sessionsCollaborate with external teams to debug issues raised by customers.
- Volunteer on initiatives that advanced Sitetracker’s developer efficiency and best practices
- Use your expertise to identify technical debt and deliver an action plan to resolve it.
- Take part in customer meetings to gather requirements, understand use cases, and be able to explain your solutions in a simplified non-technical wayArchitect End-to-End Solutions.
- Written clean, scalable code with solutions that result in features adopted and loved by customers
- Serve as subject matter export to other teams for features that you have developed
Within 365 Days, You’ll
- Mentor junior and mid-level developers on development practices
- Drive efficiencies in the team by being an advocate for process/coding standard improvement
- Define standards for new technologies
- Generically develop large-scale modules so that we can extend and enhance the Sitetracker offering
- Lead engineering initiatives within the team that are focused on continuous improvement or leveraging new technology that significantly enhances efficiency, quality, or the user experience
- Develop strong industry expertise in the industries we serve to better inform the software you develop
- Serve as a primary subject matter expert for other teams in several areas of the application that you were not directly a part of
- Have established strong bonds with your team members that ensure efficient completion and building of features that our customers love
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.