We all have an impact on the product at Sitetracker. Everyone is considered a product engineer and as a department we are always involved in aiding the success of each others’ roles. As a developer backed by a diligent QA team, I have had the opportunity to address customer issues raised by our Implementations team, ultimately enhancing core components which positively impact the fluidity of each team and end user at Sitetracker.

Our product’s biggest differentiators are its array of features, templates, capacity for customization, and focus on seamless usability. We have slotted enhancements and development hours dedicated to improving usability for our end users. I am proud of my team’s efforts, which are reflected in our high scores and renewal rates.

I am a highly motivated and career-driven person, and I was looking for a workplace where I can continually grow. At Sitetracker, I am learning how to be a better CSM every day through effective requirements gathering sessions and a more strategic approach. I am proud of my new training program for our Salesforce Lightning upgrade and the range of executive dashboards and reports that I have built!

Every time we have a new release, I have the opportunity to work with engineers and see the ideas become a new set of features. It is incredible to be a part of all stages of the product, from conception to development.